The Operating Room West Des Moines

5515 Mills Civic Pkwy #130, West Des Moines
(515) 226-3333

Recent Reviews

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Anthony Tay

The operating room is a fun hospital themed arcade. They have decent food and drink options. After a certain time they don't allow kids so you have to enjoy with adults as well

Atmosphere: 5

Food: 3

Service: 4

Christina Porter

I had a very bad experience. Over the weekend (Saturday night) we hosted our team outing here. We had it reserved for a party of 30 people. Food all ordered, a 2 drink tickets per person at 8$ each ticket, told they can get any drink. Our outing was scheduled weeks in advance. This was to prepare because people do not live close. Then at 3:30 day of get a phone call saying all of our food has been cancelled, because the place they get their food the night before everybody walked out and quit. You can imagine my surprise and panic. So at this point I'm on the hunt with only 2 hours to find food to be catered for 30 people. They agreed to let me bring the food in. Then we get their and guest start to arrive and we're told we only have seats for 15 people. At that point I was very irritated. So half our group had to stand. We made it work. Very unorganized. Then at the end of visit we get the bill, and low an behold we get no sort of discount for all this mess, we get charged 25$ for some drinks saying they can't honor the drink tickets we purchased. Never did they specify what could be purchased for the drink tickets. Never received any apology for all of this. The 2 person staff was rude and made us feel like we were the inconvenience even though we booked this even weeks in advance. I will definitely not be hosting any more team outings at this place. Nor will I be back.

Atmosphere: 1

Food: 1

Service: 1

Jared Walterberry

Good team behind a great bar!!!!!!!!!!!

Atmosphere: 5

Service: 5

Jimmy Prueter

please fire victor

Atmosphere: 1

Food: 1

Service: 1

jordan wendroth

Worst bar I’ve ever been to. Came here with a group and watched the bartender refuse to serve alcohol to someone soher that showed valid government issued ID. No explanation. No apology. Just attitude. If they’re going to pick and choose who gets business we’ll take ours somewhere more respectful and consistent, not worth all the hassle. Also SOOOO expensive

Marcus Hansen

Love this bar.

Atmosphere: 5

Food: 5

Service: 5

Michael Fain

Fun place with lots of arcade games and a bar. Friendly atmosphere.

William Brumbaugh

Decent arcade.

Lacy Williams

Went over the weekend as it was super hot out and the drink flight slushees hit the spot! A bit sugary but def recommend for the sweet tooth fans. The Strawberry Banana was really yummy! The only complaint was sat a drink down to play a game and when went back to get it a server had taken it away. Other than that a very fun time!

Atmosphere: 5

Service: 4

Recommended dishes: Shark Bite

Sarah Kramer

This place is great. The machines are all clean and look well maintained. There were a couple that were down, but the selection was so good that it didn't bother me at all. I had a lot of fun playing pinball here. The staff was kind as well. I will definitely come back in the future.

Kid-friendliness: There are a lot of fun games here that any kid would go crazy over.

Atmosphere: 5

Service: 5

B-Man

Cool arcade with pinball machines where we played in an IFPA pinball tournament. Easy parking and you use game cards. Food not great and overpriced.

Atmosphere: 5

Food: 3

Service: 5

David Jayne

Fun place, but I wish they had some classic pinball tables and arcade machines.

Kim Nyborg

Always have the best time! Great bartenders, awesome drinks & so much fun.

Atmosphere: 5

Service: 5

Adam A

Cool place, most games are working. Drink prices are great. Victoria was super helpful and

Atmosphere: 5

Service: 5

Tina Schmidt

Our team went to the Operating Room for a group outing. The staff took great care of us, the food was delicious and the atmosphere

Atmosphere: 5

Food: 5

Service: 5

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