I’ve tried to get a job here for a week and a half, every time I go there’s either no application or I try and call and no one ever answers the phone. And they don’t have a website?
Chris & Rachel Bentzinger
My friend I met here to have coffee (we had a couple young kids with us). We have only been here one other time and it was over 10 years ago so we thought we should try again instead of our usual place. The barista was not friendly when we asked questions. It's as if he was annoyed that we had a bunch of questions or that we had our kids with, but they were not causing any issues. I ordered a decaf latte and when they announced my drink they didn't say decaf so I asked to double check since I can't have caffeine and they seemed annoyed. When my drink was finally cooled enough for me to drink, I took one sip and it did not taste good. I realized I forgot to get coconut milk or almond milk because I can't drink regular milk. It was an honest mistake. I rarely get coffee. When I asked if they could remake it they were so rude to me and said, "you'll have to pay for a whole new drink since we have to throw this away. It's not our fault you ordered wrong and now we are throwing away $3." I was in shock at how rude they were to me. I know any other coffee shop would have corrected it for me. I have worked in a coffee shop and a couple restaurants and know to treat customers better than this. This was extremely poor customer service and I will NEVER be going back. I will be making sure none of my friends go there either.
Nicole Sternhagen Findlay
The white chocolate mocha is TO DIE FOR. good prices and a lot of options, all super yummy. The barista can be kind of cranky though ?
Kelani Noelle
I have always loved this place. Until today, I went to the coffee shop to get a strawberry smoothie, that’s exactly what I ordered. Nowhere on the menu does it show banana in it. I have ordered this drink many times for this reason. Banana hurts my digestive tract and I am mildly allergic. When I took a sip I asked if there was banana politely. He snapped at me very angrily and said yes. I asked if I can get a plain strawberry smoothie and he said it was offensive to question his drink making skills. He said it would take a few minutes to make over. I said fine. And he slammed the drive through door in my face and gave me cash for my debit transaction. I waited there hoping to have a conversation with him he continued to speak to me rudely and tell me I was a waist of time. He said to come back tomorrow when someone is willing to make me what I order. So I went back inside waited for customers to get the order before trying to start an adult conversation. He was unwilling to give me a manager name or an apology for his hostile attitude and remarks towards me. Not only fid he raise his voice and say Im the offensive one he made derogatory remarks, call me a waste of time. He involved other customers who had nothing to do with out transaction. Lets just say I will not be going here again. They lost there 4-6 day a week customer
Pat Bertroche
It's a very small coffee shop. Barrister was very nice. Very efficient. Tea was fresh. Friends said coffee was good. The usual snacks were there. Very quiet.
David Squires
Coffee was good, place looks nice but for a weekday morning nobody was there and only one person working. Wasn't all that friendly either. Nothing exciting for me to go back again.
Jans Man
These folks do a great job. I can always count on Zella to do a great cut and fast. I drive out of my way to get it cut here.
John Coningsby
Our first time there, won't be the last. Great service, great coffee. Very pleasant and comfortable.
Coffee is okay, usually not great, but better than Starbucks by a bit. Kind of depends on who makes it and if they actually take the time to care how the drink tastes. Worst part of this place is the service. I’ve always encountered super rude staff here. Also, when I’ve ordered iced drinks, they sometimes put them in a regular to go cup instead of a plastic cup. There’s a reason you shouldn’t do that. The cup will collapse under the weight of the condensation that starts to form on the outside, so you have to drink it super quickly, or transfer it to another cup before that happens. The really bad attitudes of the baristas combined with the lack of knowledge/caring just isn’t worth it.
Nichol Felgate
I have been a long time cost cutters fan, but only been coming here since Valley West closed. Angela is the ONLY person my son will let touch his head. It's been that way for years. She always does a fabulous job and treats my son with great respect! She listens to what he wants and teaches him how to style his cut at home. No matter how long the wait time is we wait, she's worth it. Thank you for being awesome Angela!
Mike Andreski
Waited for 45 minutes...4 ahead with 3 stylists working. Never said anything about how much longer. Ive been going there for 10 years and never had this happen. Way to lose a loyal customer.
Pat Spain
Wait times are decent, my stylist did a great job, she was very personable and professional.
Quick, friendly, excellent coffee.
Cozy. Friendly staff.
I’ve tried to get a job here for a week and a half, every time I go there’s either no application or I try and call and no one ever answers the phone. And they don’t have a website?
My friend I met here to have coffee (we had a couple young kids with us). We have only been here one other time and it was over 10 years ago so we thought we should try again instead of our usual place. The barista was not friendly when we asked questions. It's as if he was annoyed that we had a bunch of questions or that we had our kids with, but they were not causing any issues. I ordered a decaf latte and when they announced my drink they didn't say decaf so I asked to double check since I can't have caffeine and they seemed annoyed. When my drink was finally cooled enough for me to drink, I took one sip and it did not taste good. I realized I forgot to get coconut milk or almond milk because I can't drink regular milk. It was an honest mistake. I rarely get coffee. When I asked if they could remake it they were so rude to me and said, "you'll have to pay for a whole new drink since we have to throw this away. It's not our fault you ordered wrong and now we are throwing away $3." I was in shock at how rude they were to me. I know any other coffee shop would have corrected it for me. I have worked in a coffee shop and a couple restaurants and know to treat customers better than this. This was extremely poor customer service and I will NEVER be going back. I will be making sure none of my friends go there either.
The white chocolate mocha is TO DIE FOR. good prices and a lot of options, all super yummy. The barista can be kind of cranky though ?
I have always loved this place. Until today, I went to the coffee shop to get a strawberry smoothie, that’s exactly what I ordered. Nowhere on the menu does it show banana in it. I have ordered this drink many times for this reason. Banana hurts my digestive tract and I am mildly allergic. When I took a sip I asked if there was banana politely. He snapped at me very angrily and said yes. I asked if I can get a plain strawberry smoothie and he said it was offensive to question his drink making skills. He said it would take a few minutes to make over. I said fine. And he slammed the drive through door in my face and gave me cash for my debit transaction. I waited there hoping to have a conversation with him he continued to speak to me rudely and tell me I was a waist of time. He said to come back tomorrow when someone is willing to make me what I order. So I went back inside waited for customers to get the order before trying to start an adult conversation. He was unwilling to give me a manager name or an apology for his hostile attitude and remarks towards me. Not only fid he raise his voice and say Im the offensive one he made derogatory remarks, call me a waste of time. He involved other customers who had nothing to do with out transaction. Lets just say I will not be going here again. They lost there 4-6 day a week customer
It's a very small coffee shop. Barrister was very nice. Very efficient. Tea was fresh. Friends said coffee was good. The usual snacks were there. Very quiet.
Coffee was good, place looks nice but for a weekday morning nobody was there and only one person working. Wasn't all that friendly either. Nothing exciting for me to go back again.
These folks do a great job. I can always count on Zella to do a great cut and fast. I drive out of my way to get it cut here.
Our first time there, won't be the last. Great service, great coffee. Very pleasant and comfortable.
Restaurantji Recommends
Very fast. Nice stylists.
Coffee is okay, usually not great, but better than Starbucks by a bit. Kind of depends on who makes it and if they actually take the time to care how the drink tastes. Worst part of this place is the service. I’ve always encountered super rude staff here. Also, when I’ve ordered iced drinks, they sometimes put them in a regular to go cup instead of a plastic cup. There’s a reason you shouldn’t do that. The cup will collapse under the weight of the condensation that starts to form on the outside, so you have to drink it super quickly, or transfer it to another cup before that happens. The really bad attitudes of the baristas combined with the lack of knowledge/caring just isn’t worth it.
I have been a long time cost cutters fan, but only been coming here since Valley West closed. Angela is the ONLY person my son will let touch his head. It's been that way for years. She always does a fabulous job and treats my son with great respect! She listens to what he wants and teaches him how to style his cut at home. No matter how long the wait time is we wait, she's worth it. Thank you for being awesome Angela!
Waited for 45 minutes...4 ahead with 3 stylists working. Never said anything about how much longer. Ive been going there for 10 years and never had this happen. Way to lose a loyal customer.
Wait times are decent, my stylist did a great job, she was very personable and professional.