Puebla Mexican Restaurant

124E E Third St, West Liberty
(319) 627-6946

Recent Reviews

Henry Eicher

I was driving through and saw this place.Went in and sat down. I ordered combination plate #5. My waitress spoke little English. I pointed at #5 on the combination plate. Enchilada, quesadilla, chili relleno. She pointed at it as well and asked what kind of sauce I wanted. I said green. ( at least that's what I thought she asked. Apparently I was right. The meal came out and it was not what I ordered. It was two enchiladas. When the waitress came to ask me about the meal I pointed out it was not what I ordered. There was a communication barrier. She had her supervisor come and I tried to explain that I had ordered combination plate #5. She pointed out my meal was lunch special # 5.I said that was fine. I will eat it even though I did not order it. I had ordered combination plate #5. She said ok.When I went to pay my bill was $24.00Apparently, she thought I was ordering combination plate #5 to go. I paid.I told her I did not order that. I paid for it anyway. Told her someone else can eat it.And left.Otherwise, food was good. Nothing exceptional.Clean place.Bad communication.

Atmosphere: 3

Food: 4

Service: 3

Jesús Angel Ortiz

I ate delicious, friendly service, everything was excellent ?

Atmosphere: 5

Food: 5

Service: 5

Amanda Buenemann

Food was very flavorless, and bean had a strange, unwelcome taste. Overall- not good.They don’t give you a bill, and the waitress seems nice but barely talked above a whisper.Tables were folding tables and chairs.

Atmosphere: 2

Food: 1

Service: 2

Joshua Rich

authentic Mexican. super good and

Atmosphere: 5

Food: 5

Service: 5

Mandy KH

Definitely a MUST! Everything was absolutely amazing!! Will definitely be returning regularly!

Atmosphere: 5

Food: 5

Service: 5

Melissa Gaul

Delicious food and friendly staff! The chips and salsa are scrumptious. Overall great!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Small Burrito, Choripollo

Cyndi

Food is delicious! Great service, reasonable prices.

Atmosphere: 4

Food: 5

Service: 5

Cyndi Shield

Food is delicious! Great service, reasonable prices.

Atmosphere: 4

Food: 5

Service: 5

markmO3534UD

No frills place with great service, food and prices. My wife and I each took advantage of a $ 8.99 lunch special, lots of food for the money. Even includes delicious chips and salsa!

Shanna Lynn

1. The food is good, but...2. They charge for a 2nd salsa or a 2nd basket of chips. We were at a table with 3 separate checks and had to ask 4 times for another basket of chips and another salsa. But, had we sat at separate tables, we would have each gotten a free one, for a table of 6.3. They will not give you a bill and will ask first if you're paying with cash or check... We wanted to know how much the bill was to decide what we were paying with and apparently they add another $3 if you use a card, but this is not even stated anywhere and they don't tell you, they just add it on and then give you your "total".4. The staff cannot do math. My bill was $20.33, I gave her $50.35, simple math for most of us, my change should be $30.02 but the girl argued with me that my change was $28-and some change, I literally had to tell her how to type it in on the calculator then when she saw I was right, still didn't fix it but went to get a manager.5. The manager - oh my, she clearly doesn't understand customer service at all, she got an attitude, continued to argue with me even after I told her how to type it in a calculator, as well. Just fix your mistake and move on, it's not hard. But she wouldn't so I said that's fine, you keep my extra $2 and none of us 3 will tip you at all then. You just lost out on $15 in tips.And no, there was no language barrier, just In case you're wondering. It was simply millennials who can't do math and wanted to argue for 15 mins over $2. Zero customer service skills.Never again.

Atmosphere: 1

Food: 4

Service: 1

Zoe Sulzberger

Good food, amazing horchata, but the salsa could use some

Atmosphere: 5

Food: 4

Service: 5

Kobewiththenade

Food was amazing. People were kind. Probably one of the best tacos in Iowa.. Definitely authentic!

Diego Barrera Adames

Great food,not so good service.

Leena Macias

Puebla is more than a 5 It's a 10!!!!! I LOVE THE FOOD IT HELPS ME P*** AND IT TASTE SOOOOOOO GOOOOODDD!!!! go there now now now!!

Cara Kathleen Johnson

The food & drinks were amazing, the staff were so kind & attentive & the atmosphere was perfect for dining with young children. Our family will definitely be dining there again!

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