Subway

1206 N Columbus St, West Liberty
(319) 627-2772

Recent Reviews

Sort by
Carmen Hansmeier

Went in to grab a quick sandwich and leave. A heavy set blonde younger girl took my order. She spoke from the beginning with attitude. There was another dark haired girl working with her. I was literally the only one waiting for 1 six inch sandwich. She decided not to fix my sandwich and instead work on a large order. It was obvious she was on a power trip. After she grabbed the 3rd foot long to make instead of my sandwich I walked away and went to the restroom. I came back she finally decided to finish my sandwich. Her and the dark haired girl were giggling like 19 yr olds. I really wasn’t confident I even wanted anything she made. I usually tip but decided absolutely not. The behavior was pretty immature. I was not impressed. She kept asking me one question after another that would have been fine but she did it with attitude. I don’t live close by do it’s safe to say I won’t be back

Atmosphere: 1

Food: 2

Service: 1

Ari Rose

Horrible customer service, I was the first in line with a to go order infront and I was waiting to even get asked what I wanted for 10 minutes then left because I have school. Usually in person customers are a priority but not for those 2.

Savanah Willard

Called multiple times to ask a question- could not get anybody to answer the phone. I'm sure we're aren't the only people who choose to not go here from the start for this reason

Dietary restrictions: Celiac

Service: 1

mich •

found a long dark hair in my sub. disgusting

Atmosphere: 3

Food: 1

Service: 3

Kurt Hirt

Good friendly home time service very nice and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Boss, Elite Chicken & Bacon Ranch

Ashley Herlein

Made an online order @730pm to be done at 8pm got there and only 1 employee but it was so busy that we didnt get the order until almost 8:45

Atmosphere: 1

Food: 1

Service: 1

Cody R. Curtis

Great view when dining in in the evening. They were short staffed so the wait was a bit

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Fountain Beverage, Titan Turkey

Bill Mishler

It was, without a doubt, the worst experience I have ever had at a Subway. When I arrived, I was third in line with 3 workers. Took 25 minutes to get waited on. Staff had no desire to wait on customers. They were more interested in visiting with each other and going to back room. Once waited on, it took another 15 minutes to get my sandwich. To add insult to injury, after I paid for sandwich, I asked her to put it in a bag. She said NO. Probably won't go back to this Subway.

Atmosphere: 3

Food: 3

Service: 1

Timothy McCaslin

Let me tell you, Ivan 5 stars, girl with the green hair 5 stars, busting their behinds… but let me tell you the white girl with brown hair not wearing your name tag… laziest rude person ever. Never once helped during a rush instead stood at an empty register while the other two were making sandwichs and then scolded the other girl cause she wasnt helping three people at once. Then suprise when anyone went up to pay for their food… the one station she stood at, she conviniently found busy work so she didnt have to do that either, and lets not forget all the insulting comments about how she wishes people werent there and “maybe tomorrow might be a better day”… well maybe today would be a better day if you did absolutely anything to help your coworkers. Not even worth minimum wage.

Atmosphere: 4

Food: 5

Service: 1

Patty Morris

Wow! I must say you could tell by the way we were greeted by Sam that our experience was not going to be great. Desiree was very pleasant, Sam was slamming things around including our food. She clearly didn't want to be there. My husband even helped Desiree fill the pop machine with ice.

Atmosphere: 4

Food: 4

Service: 3

William Carter

Good Service, clean establishment. But the bread on all 3 sandwiches was hard and crusty. Need to train employees not to serve sandwiches on hard dry bread especially at $6-$7 dollars per 1/2 footlong.

Brady Alderin

Horrible experience here and will never be back. Waited in line for freaking ever. They kept taking online orders and put them in front of my order even though I was standing in line for 20 minutes already. Common sense doesn’t exist at this location.

Atmosphere: 1

Food: 2

Service: 1

Noah Hiedeman

Great service and food.

Atmosphere: 5

Food: 5

Service: 5

Briana DeSanctis

I ate the whole footlong it was a chicken garlic sub or something. Very good

Atmosphere: 5

Food: 5

Service: 5

Madison McIntosh

Somehow you guys manage to mess up my order every time I order online. Super annoying

Loading...