My DoorDash order had none of the right sauces was missing an entire ice cream and an entire drink…
Mikki Rhodes
Great experience every time. Tasty food and drinks
Atmosphere: 3
Food: 5
Service: 5
Ryan & Trista rosenbaum
This was supposed to be a strawberry slush with nerts It taste like absolutely nothing but ice absolutely no strawberry in here whatsoever and as you can see, it’s pretty much clear.
MICHAELSCOTT Rapp
Not sure who the black hat is at this store however when I arrived to pick up my order he processed to wave me off and said he'd get to it. As an ex employee of the Pocatello store this dude needs some further training for sure...Hella rude
Atmosphere: 1
Service: 1
Jennifer Payne
I really appreciate how we are treated every time we go to sonic! They have the best food, drinks and nothing beats their ice! We go there several times a week!
Atmosphere: 5
Food: 5
Service: 5
Kyle Mears
Wait times are often terrible if you drive up (have had 30+ minutes before). Much faster to do drive through, but there is not an option to do a drive through mobile order pickup.
Atmosphere: 3
Food: 4
Service: 2
Buddy Rasmuson
We had strawberry shakes and hot fudge sundaes! They were delicious! Thanks Sonic, maybe not taking so long next time.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Strawberry, Tots
Kiley Mendez
Waited 25 min with no other customers here and still nobody took my order.
Hody (Hody)
The mobile app deals are not deals at all. The advertised deals are deceptive. The breakfast portions are small.
Atmosphere: 3
Food: 4
Service: 5
sadie payne
i love this sonic!! i go so much that ive become friends with the workers!! i get great service and they always get my order right!!
Ordered a pretzel twist and they didn’t even charge me for it. Workers were kind and professional.
Calvert
Used to love sonic, but this has gotten bad...slowest service in fast food, and even slower often than many sit down restaurants.
This store constantly seems understaffed, crew appears overworked. The service person is frequently running the job of 3-4. Wearing two headsets, taking cash, bagging and running orders, making drinks and ice cream all by themselves. This is the cause of excessive wait times and poor service experiences.
Add all this to the fact that they seem unable to make special requests accurately on a majority of visits and it only exacerbates the problem.
Sonic has gone from one of my favorite fast food joints to one of my least favorite because of these issues. These are all things I have brought up to management for some time now and they continue to be left unaddressed.
Atmosphere: 1
Food: 1
Service: 1
emily wood
Been in the drive thru for almost 30 minutes with one car in front of me. Do not come here.
Lucas Larsen
I've been here for 30 minutes now the guy said hi what can I get for you and left for about 7 and then we told him our order when he got back and now we've been waiting for 23 min all we ordered was 2 milkshakes
Atmosphere: 1
Food: 3
Service: 1
Travis N Lindsay Palmer
We stopped by for a burger promo. Food is ok. Drinks, slushes and shakes are the best items sold at Sonic IMO. Employee wasn't very friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Onion Rings, Lemonade, Tots, Fries, Chili Cheese Tots, Cheese Tots
My DoorDash order had none of the right sauces was missing an entire ice cream and an entire drink…
Great experience every time. Tasty food and drinks
Atmosphere: 3
Food: 5
Service: 5
This was supposed to be a strawberry slush with nerts It taste like absolutely nothing but ice absolutely no strawberry in here whatsoever and as you can see, it’s pretty much clear.
Not sure who the black hat is at this store however when I arrived to pick up my order he processed to wave me off and said he'd get to it. As an ex employee of the Pocatello store this dude needs some further training for sure...Hella rude
Atmosphere: 1
Service: 1
I really appreciate how we are treated every time we go to sonic! They have the best food, drinks and nothing beats their ice! We go there several times a week!
Atmosphere: 5
Food: 5
Service: 5
Wait times are often terrible if you drive up (have had 30+ minutes before). Much faster to do drive through, but there is not an option to do a drive through mobile order pickup.
Atmosphere: 3
Food: 4
Service: 2
We had strawberry shakes and hot fudge sundaes! They were delicious! Thanks Sonic, maybe not taking so long next time.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Strawberry, Tots
Waited 25 min with no other customers here and still nobody took my order.
The mobile app deals are not deals at all. The advertised deals are deceptive. The breakfast portions are small.
Atmosphere: 3
Food: 4
Service: 5
i love this sonic!! i go so much that ive become friends with the workers!! i get great service and they always get my order right!!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Ordered a pretzel twist and they didn’t even charge me for it. Workers were kind and professional.
Used to love sonic, but this has gotten bad...slowest service in fast food, and even slower often than many sit down restaurants.
This store constantly seems understaffed, crew appears overworked. The service person is frequently running the job of 3-4. Wearing two headsets, taking cash, bagging and running orders, making drinks and ice cream all by themselves. This is the cause of excessive wait times and poor service experiences.
Add all this to the fact that they seem unable to make special requests accurately on a majority of visits and it only exacerbates the problem.
Sonic has gone from one of my favorite fast food joints to one of my least favorite because of these issues. These are all things I have brought up to management for some time now and they continue to be left unaddressed.
Atmosphere: 1
Food: 1
Service: 1
Been in the drive thru for almost 30 minutes with one car in front of me. Do not come here.
I've been here for 30 minutes now the guy said hi what can I get for you and left for about 7 and then we told him our order when he got back and now we've been waiting for 23 min all we ordered was 2 milkshakes
Atmosphere: 1
Food: 3
Service: 1
We stopped by for a burger promo. Food is ok. Drinks, slushes and shakes are the best items sold at Sonic IMO. Employee wasn't very friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Onion Rings, Lemonade, Tots, Fries, Chili Cheese Tots, Cheese Tots
Loading...