I came to get a sandwich and have been in twice this week since I love subway but both times I’ve gone in it has been the same two girls working that have a horrible attitude. I walked in the door and it seemed like the shorter girl was mad because I walked in and she had to work. She almost just slapped my toppings on my sandwich didn’t even fix them as she’s almost throwing them on. When I went to pay she’s rolling her eyes as she’s cashing me out asking what time is it. Yes I got there 15 minutes before closing but no way to treat a customer.
Atmosphere: 1
Food: 2
Service: 1
Tyson Clark
Awesome people serving awesome food that my kiddos just love!
Atmosphere: 5
Food: 5
Service: 5
Sara Griffin
Staff is quite, the new guy was super nice and cashier was nice. Wish the employees were a tad happier? Who owns the Subway in Burley? Maybe give these kids some incentives to be a little extra? It's hard to work during summer ☀️
Shannon Anderson
It’s subway. Nothing special, but good food that is pretty standard.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Veggie Delite
Jeff Hatch
boss was 17$ lady was ignorant. I was pissed about the price !!! Ripped off
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Raspberry Cheesecake Cookie
Margo Gibson
Door dashed. Got an entirely different order.
Service: 1
Madalynn Phipps
This place has got to have the worst customer service ever. We ordered our food to be ready at five. They had another customer that they were with when I got there, and they had started on my order. I understand being “busy” as I have worked in fast food for multiple years, but she then proceeded to make my order after getting there. She didn’t have any more ranch for my husbands order, which is what it is, but she completely ignored the special note/comment on the receipt for my tuna on flat bread to be toasted. She even ignored for it to be cut. Me and my husband tried toasting it at home, not wanting to go back, but a sandwich with lettuce being toasted makes for warm lettuce and not melted cheese. So my husband called asking for a 6 inch so I had something to eat, and for it to be made right. This was met by Brianna on the phone who proceeded to say they don’t toast flat bread. Complete crap as things on the menu come toasted with flat bread. (And the fact that I have ordered before and never had a problem). And then she proceeded to be rude to my husband about the whole thing and reluctantly told us that we would only be getting a 6 inch. Which is what we wanted!!! The only problems with this whole thing is the ignoring of what the order was, and the straight disrespect from Brianna. We don’t live in burley. We can’t just go in and get a refund whenever. Disappointed by the disgusting service from Brianna tonight. I want better.
(They never gave us a receipt either)
Atmosphere: 1
Food: 1
Service: 1
Titanium Butterfly
Quickly made
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Kyra Lloyd
seriously every time i go here they forget at least one thing on my sandwich.
Atmosphere: 3
Food: 4
Service: 2
Mary Garcia
The sub I received was the saddest sub I ever received from subway. I ordered a veggie on flatbread toasted with chips and a drink. Flatbread was still cold. I didn’t even get a bag. Very sad. Sad
Honestly, for a subway, this place is not half bad. Subway usually has some pretty mediocre food, but the employees here actually care. I kid you not when I say I went into this subway fully expecting the food to be as poorly made as most other subways, but here, the amount of effort and dedication they put into making your sandwich is commendable. The restaurant is also very well kept, no cobwebs in the corners or anything. I gotta admit, I actually enjoy eating here, and would gladly get some sandwiches even given other options. Bravo Subway of Burley, for being very satisfying to eat at.
I tried the chicken salad wrap after a middle school track meet. Overall it didn’t disappoint. The cucumbers added a good crunch. Peppers would have been good too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Nancy Osterhout
Not a good experience very limited time to order online. The whole order was wrong, when asked them to remake they weren't very nice.never have any problems with Rupert subway
Megan Holbrook
Karina was amazing!!! I felt bad everyone else was just sitting down and not helping her but Karina was the best! She made our sandwich’s perfectly and had extremely good customer service!!
I came to get a sandwich and have been in twice this week since I love subway but both times I’ve gone in it has been the same two girls working that have a horrible attitude. I walked in the door and it seemed like the shorter girl was mad because I walked in and she had to work. She almost just slapped my toppings on my sandwich didn’t even fix them as she’s almost throwing them on. When I went to pay she’s rolling her eyes as she’s cashing me out asking what time is it. Yes I got there 15 minutes before closing but no way to treat a customer.
Atmosphere: 1
Food: 2
Service: 1
Awesome people serving awesome food that my kiddos just love!
Atmosphere: 5
Food: 5
Service: 5
Staff is quite, the new guy was super nice and cashier was nice. Wish the employees were a tad happier? Who owns the Subway in Burley? Maybe give these kids some incentives to be a little extra? It's hard to work during summer ☀️
It’s subway. Nothing special, but good food that is pretty standard.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Veggie Delite
boss was 17$ lady was ignorant. I was pissed about the price !!! Ripped off
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Raspberry Cheesecake Cookie
Door dashed. Got an entirely different order.
Service: 1
This place has got to have the worst customer service ever. We ordered our food to be ready at five. They had another customer that they were with when I got there, and they had started on my order. I understand being “busy” as I have worked in fast food for multiple years, but she then proceeded to make my order after getting there.
She didn’t have any more ranch for my husbands order, which is what it is, but she completely ignored the special note/comment on the receipt for my tuna on flat bread to be toasted. She even ignored for it to be cut. Me and my husband tried toasting it at home, not wanting to go back, but a sandwich with lettuce being toasted makes for warm lettuce and not melted cheese. So my husband called asking for a 6 inch so I had something to eat, and for it to be made right. This was met by Brianna on the phone who proceeded to say they don’t toast flat bread. Complete crap as things on the menu come toasted with flat bread. (And the fact that I have ordered before and never had a problem). And then she proceeded to be rude to my husband about the whole thing and reluctantly told us that we would only be getting a 6 inch. Which is what we wanted!!! The only problems with this whole thing is the ignoring of what the order was, and the straight disrespect from Brianna. We don’t live in burley. We can’t just go in and get a refund whenever. Disappointed by the disgusting service from Brianna tonight. I want better.
(They never gave us a receipt either)
Atmosphere: 1
Food: 1
Service: 1
Quickly made
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
seriously every time i go here they forget at least one thing on my sandwich.
Atmosphere: 3
Food: 4
Service: 2
The sub I received was the saddest sub I ever received from subway. I ordered a veggie on flatbread toasted with chips and a drink. Flatbread was still cold. I didn’t even get a bag. Very sad. Sad
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Honestly, for a subway, this place is not half bad. Subway usually has some pretty mediocre food, but the employees here actually care. I kid you not when I say I went into this subway fully expecting the food to be as poorly made as most other subways, but here, the amount of effort and dedication they put into making your sandwich is commendable. The restaurant is also very well kept, no cobwebs in the corners or anything. I gotta admit, I actually enjoy eating here, and would gladly get some sandwiches even given other options. Bravo Subway of Burley, for being very satisfying to eat at.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Subway Club, Coca-Cola Classic
Only issue ive had was the wait.
I tried the chicken salad wrap after a middle school track meet. Overall it didn’t disappoint. The cucumbers added a good crunch. Peppers would have been good too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Not a good experience very limited time to order online. The whole order was wrong, when asked them to remake they weren't very nice.never have any problems with Rupert subway
Karina was amazing!!! I felt bad everyone else was just sitting down and not helping her but Karina was the best! She made our sandwich’s perfectly and had extremely good customer service!!
Food: 5
Service: 5
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