Watched a single person at the counter drop some guys fries on the counter and then proceed to push them back into the fry box and put them back on his tray. Same single person at the counter ignored me forever when I just needed a sauce packet. They either need more help or better training. Wasn’t feeling the customer service from this joint.
Atmosphere: 2
Food: 3
Service: 1
Mary Tanner
Waited 30 minutes fir food for breakfast
Atmosphere: 3
Food: 4
Service: 2
Team Scott Homes _Washington AND Arizona (WaAzRE DOT Com)
I love the salads. Trouble was wish maps told me 84 exits were closed and poorly marked way to find entrance.
Atmosphere: 3
Food: 5
Service: 3
Linda Potts
It was good. The server was extra helpful.
Atmosphere: 4
Food: 4
Service: 5
Emily Uribe
It was amazing, I love the food and especially the salads 🤤. I will totally go again🙂
Atmosphere: 4
Food: 5
Service: 5
Aleesha
Slow service.
Service: 1
jose ruiz
i asked for a plain daves double and got one with all the condiments! the kid making the burgers looked like he was 12 and had no clue what he was doing
Taylor Whitehead
Great Wendy’s. Food is good. Staff is helpful. Dining area is a little bland.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Jr Cheeseburger, Baconator, French Fries, Baconator Fries
We have stopped at this Wendy’s many times over the years on road trips, and every time I come away angry. There seems to be an extreme lack of pride in the food they send out the door. This was what was sent out tonight as an order of “3 large fries.”
When you’re feeding a hungry family on the road and this is what you pull out once back on the freeway, it’s infuriating! When I PAY GOOD, HARD-EARNED money for something (in this case, food), I expect to get what I pay for. Any institution that takes my money and then doesn’t deliver the product promised should be held accountable. Do BETTER, Wendy’s!!
Food: 1
Service: 1
Pamela J
We just moved to Burley this week. Just wanted a quick bite and ordered 3 items while running errands. A fry, a 6 pc spicy nugget and a double bacon burger with added mayo. We go thru the drive thru and order, get it and we find the burger is missing. I park, go inside, and find the drive thru kid chit chatting. I said they forgot my burger. It's sitting next to him and he hands it to me. Then we're driving down the road and we find that the burger didn't have bacon, nor was the bun toasted. The nuggets were regular, not spicy. They also didn't add the mayo to the burger, they just threw 4 mayo packets in the bag. And darn it if the fries weren't burnt and crunchy to the point that they were like potato snacks in a bag from the dollar tree. What in the glory of all creation is happening at this location? Is this why they were so slow on a Friday? Is this the service they offer when it's not even busy? Smdh. Do better folks. I'll do better and go elsewhere for sure. I work out of my car, so I hit a lot of fast food joints throughout the week. This location will not get my money going forward.
Food: 3
Service: 1
Jason Witt
Worst Wendy's I have ever been too! Don't waste your money here.
Food: 1
Marty Bennett
The food has always been great. However, The service is very slow. They have managed to take the fast out of fast food.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Classic Chocolate Frosty, Spicy Chicken Sandwich, Hamburger, Taco Salad, Jr Bacon Cheeseburger, Chili
Kanaya Maryam
Absolutely dog shit service in there tonight. A bunch of children coming off of a bus took priority to existing orders
Watched a single person at the counter drop some guys fries on the counter and then proceed to push them back into the fry box and put them back on his tray. Same single person at the counter ignored me forever when I just needed a sauce packet. They either need more help or better training. Wasn’t feeling the customer service from this joint.
Atmosphere: 2
Food: 3
Service: 1
Waited 30 minutes fir food for breakfast
Atmosphere: 3
Food: 4
Service: 2
I love the salads. Trouble was wish maps told me 84 exits were closed and poorly marked way to find entrance.
Atmosphere: 3
Food: 5
Service: 3
It was good. The server was extra helpful.
Atmosphere: 4
Food: 4
Service: 5
It was amazing, I love the food and especially the salads 🤤. I will totally go again🙂
Atmosphere: 4
Food: 5
Service: 5
Slow service.
Service: 1
i asked for a plain daves double and got one with all the condiments! the kid making the burgers looked like he was 12 and had no clue what he was doing
Great Wendy’s. Food is good. Staff is helpful. Dining area is a little bland.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Jr Cheeseburger, Baconator, French Fries, Baconator Fries
Great quality, fast, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Corporate suck.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
We have stopped at this Wendy’s many times over the years on road trips, and every time I come away angry. There seems to be an extreme lack of pride in the food they send out the door. This was what was sent out tonight as an order of “3 large fries.”
When you’re feeding a hungry family on the road and this is what you pull out once back on the freeway, it’s infuriating! When I PAY GOOD, HARD-EARNED money for something (in this case, food), I expect to get what I pay for. Any institution that takes my money and then doesn’t deliver the product promised should be held accountable. Do BETTER, Wendy’s!!
Food: 1
Service: 1
We just moved to Burley this week. Just wanted a quick bite and ordered 3 items while running errands. A fry, a 6 pc spicy nugget and a double bacon burger with added mayo. We go thru the drive thru and order, get it and we find the burger is missing. I park, go inside, and find the drive thru kid chit chatting. I said they forgot my burger. It's sitting next to him and he hands it to me. Then we're driving down the road and we find that the burger didn't have bacon, nor was the bun toasted. The nuggets were regular, not spicy. They also didn't add the mayo to the burger, they just threw 4 mayo packets in the bag. And darn it if the fries weren't burnt and crunchy to the point that they were like potato snacks in a bag from the dollar tree. What in the glory of all creation is happening at this location? Is this why they were so slow on a Friday? Is this the service they offer when it's not even busy? Smdh. Do better folks. I'll do better and go elsewhere for sure. I work out of my car, so I hit a lot of fast food joints throughout the week. This location will not get my money going forward.
Food: 3
Service: 1
Worst Wendy's I have ever been too! Don't waste your money here.
Food: 1
The food has always been great. However, The service is very slow. They have managed to take the fast out of fast food.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Classic Chocolate Frosty, Spicy Chicken Sandwich, Hamburger, Taco Salad, Jr Bacon Cheeseburger, Chili
Absolutely dog shit service in there tonight. A bunch of children coming off of a bus took priority to existing orders
Service: 1
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