I ate inside. The guy behind the counter at 3pm was awesome! Such a good vibe and great customer service. He needs a raise. Chicken sandwich was so gas too!
Mountain Brans (Lilwolffy04)
I orders a double bacon burger NO ONIONS an some chicken an a coney dog. The coney dogs chili tasted like it was 2 days old an I got onions on my bugur dam sure I'm glad I ain't allergic the only good things that I ate here WAS the chicken an my soda other than that my burger tasted absolutely horrid it was really nasty I took 1 bite then spit it right out. Tasted like the meat had gone bad or somthing, it was gross, all the tables where dirty, I had to clean one to even sit down. The bathroom isn't clean AT ALL and I could count FIVE! yeah FIVE overflowing trash cans, they where not busy at this time so there is not reason for any of it
Atmosphere: 1
Food: 2
Service: 1
Frank Hernandez
Always a very clean and well kept restaurant. The staff are always very prompt and friendly.
Atmosphere: 4
Food: 4
Service: 4
Eugene Berg
We had a missing chicken and wrong drink on one order and other order was missing both mash potatoes. Did the drive threw so didn't notice tell we got home to eat.
Atmosphere: 5
Food: 5
Service: 1
Jeremiah Conant
Ordered my food at 9:30 at night and when I got home I found out that the large cheese curds that I ordered were not there. I was too far to drive to get there before closing so I tried to call and they did not pick up. I don’t understand why the staff can not pick up when they are still open. I paid cash and received no receipt so I have no evidence to prove to the location tomorrow.
Food: 3
Service: 2
U. Fox
First time visiting, won't be a second time.
Waited almost 10 minutes in the drive through. Was then asked to wait around the parking lot for another 10 minutes for my food.
When it gets to my car, the order is wrong. Completely wrong. Then I am asked for the receipt which your window person did not give me.
Horrible.
Atmosphere: 1
Food: 1
Service: 1
Amber Cano
Food is good. Love it. Service was good. It was a little busy. We only waited for 8nins..
Michael Johnston
My wife and I decided we had plenty of time to eat “at a FAST FOOD “ place and still make it too my 1pm appointment. We stopped at the KFC/A&W on Caldwell BLVD In Caldwell, ID near Walmart at 11:56 am and ordered $18.31 worth of food. Nothing extravagant, just two burgers, fries and side of coleslaw. 12 minutes later nothing. I asked and they appeared confused and said what did you order? I advised and was told “oh we are waiting for the burger meat to cook.” Then I watched then just then put the burger patties on the grill. Another 8-10 minute and we still don’t have our food. There are people at the counter wanting to order that said they were there for 5 minutes and still not able to order even. The whole crew is only worried about servings the drive-thru. My wife and I no longer had time to even eat our meal if we got it. We had to go. So my wife advised the staff of that and said she just wants a refund and advised we been waiting for nearly 20 minutes and must get to my appointment now. Instead the guy kept cooking and packed up our meal and brought it to the counter. We advise we wanted refunded because no time to eat the food now, we have to go. And because he ignored that she wanted the refund, more time was wasted. My wife said we don’t have time to wait for you to refund our money so that’s wasted and to keep it and will never come back here again. The guy that was waiting just to order said it would take it so he doesn’t have to wait. So my wife handed him her receipt and would not accept his $20 and told the customer to make sure he gets all the food we paid for. Bad service seems prevailing more and more. KFC will now be Popeyes and can still get my A&W root beer at the stores.Probably won’t even hear from corporate or franchise owner. That is what reviews are for, to read, make right, learn and correct the problem to retain your customers. There are so many alternatives now a day’s that you can’t afford to lose Customers and remain profitable.
Tricia Reed
They very dirty as hell!!! All tables and chairs hella dirty even we asked them to come clean them! And they didn’t came to cleaning it up and the girl was having attitude about it!! And do nothing!!!
If I could get away with giving this place a negative star I definitely would Horrible work environment very hostile Especially in front of customers And And yells at customers
Suzanne Dillon
Went in there and ordered my food waited 35 minutes had to go to the counter they were really rude the customer service is bad the employees are gossiping and ignore u at the counter
Dana Metheny
Food was expensive for what we got. Hamburgers were almost totally cold also. We won't be going back.
Kathleen Berg
Ordered the 1 piece chicken breast dinner. Classic Kentucky Fried meal.
I ate inside. The guy behind the counter at 3pm was awesome! Such a good vibe and great customer service. He needs a raise. Chicken sandwich was so gas too!
I orders a double bacon burger NO ONIONS an some chicken an a coney dog. The coney dogs chili tasted like it was 2 days old an I got onions on my bugur dam sure I'm glad I ain't allergic the only good things that I ate here WAS the chicken an my soda other than that my burger tasted absolutely horrid it was really nasty I took 1 bite then spit it right out. Tasted like the meat had gone bad or somthing, it was gross, all the tables where dirty, I had to clean one to even sit down. The bathroom isn't clean AT ALL and I could count FIVE! yeah FIVE overflowing trash cans, they where not busy at this time so there is not reason for any of it
Atmosphere: 1
Food: 2
Service: 1
Always a very clean and well kept restaurant. The staff are always very prompt and friendly.
Atmosphere: 4
Food: 4
Service: 4
We had a missing chicken and wrong drink on one order and other order was missing both mash potatoes. Did the drive threw so didn't notice tell we got home to eat.
Atmosphere: 5
Food: 5
Service: 1
Ordered my food at 9:30 at night and when I got home I found out that the large cheese curds that I ordered were not there. I was too far to drive to get there before closing so I tried to call and they did not pick up. I don’t understand why the staff can not pick up when they are still open. I paid cash and received no receipt so I have no evidence to prove to the location tomorrow.
Food: 3
Service: 2
First time visiting, won't be a second time.
Waited almost 10 minutes in the drive through. Was then asked to wait around the parking lot for another 10 minutes for my food.
When it gets to my car, the order is wrong. Completely wrong. Then I am asked for the receipt which your window person did not give me.
Horrible.
Atmosphere: 1
Food: 1
Service: 1
Food is good. Love it. Service was good. It was a little busy. We only waited for 8nins..
My wife and I decided we had plenty of time to eat “at a FAST FOOD “ place and still make it too my 1pm appointment. We stopped at the KFC/A&W on Caldwell BLVD In Caldwell, ID near Walmart at 11:56 am and ordered $18.31 worth of food. Nothing extravagant, just two burgers, fries and side of coleslaw. 12 minutes later nothing. I asked and they appeared confused and said what did you order? I advised and was told “oh we are waiting for the burger meat to cook.” Then I watched then just then put the burger patties on the grill. Another 8-10 minute and we still don’t have our food. There are people at the counter wanting to order that said they were there for 5 minutes and still not able to order even. The whole crew is only worried about servings the drive-thru. My wife and I no longer had time to even eat our meal if we got it. We had to go. So my wife advised the staff of that and said she just wants a refund and advised we been waiting for nearly 20 minutes and must get to my appointment now. Instead the guy kept cooking and packed up our meal and brought it to the counter. We advise we wanted refunded because no time to eat the food now, we have to go. And because he ignored that she wanted the refund, more time was wasted. My wife said we don’t have time to wait for you to refund our money so that’s wasted and to keep it and will never come back here again. The guy that was waiting just to order said it would take it so he doesn’t have to wait. So my wife handed him her receipt and would not accept his $20 and told the customer to make sure he gets all the food we paid for. Bad service seems prevailing more and more. KFC will now be Popeyes and can still get my A&W root beer at the stores.Probably won’t even hear from corporate or franchise owner. That is what reviews are for, to read, make right, learn and correct the problem to retain your customers. There are so many alternatives now a day’s that you can’t afford to lose Customers and remain profitable.
They very dirty as hell!!! All tables and chairs hella dirty even we asked them to come clean them! And they didn’t came to cleaning it up and the girl was having attitude about it!! And do nothing!!!
Food is always cold and a mess
Restaurantji Recommends
If I could get away with giving this place a negative star I definitely would Horrible work environment very hostile Especially in front of customers And And yells at customers
Went in there and ordered my food waited 35 minutes had to go to the counter they were really rude the customer service is bad the employees are gossiping and ignore u at the counter
Food was expensive for what we got. Hamburgers were almost totally cold also. We won't be going back.
Ordered the 1 piece chicken breast dinner. Classic Kentucky Fried meal.
All the workers were very friendly.
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