Chipotle Mexican Grill

An absolute unit of a burrito, but way to much guacamole and sour cream. Not near enough meet or cheese.

This was our third time eating at chipotle this week. The Nampa location on happy valley is the reason we tried it several times. We ordered the same exact meals at all. Unfortunately this afternoon on 10-31-24 I was in Caldwell & decided to go again. Anyway my burrito Was slapped together very fast, it had far too much rice, it was as fat as it was tall so the foil didn’t hold it. All of my meat, cheese & sour cream was at the bottom and I just got mouths full of rice. I/2 of it was white rice . Seriously guys. Its a little pricy & you need to do better. I ended up having to put it in a container and take it home.My husbands salad bowl was fine. So I averaged tge rating. We eat out frequently and it will actually be hard for me to return.

Atmosphere: 4

Food: 2

Service: 2

A very quiet store. Not super clean, but better than most regular fast food joints.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Burrito Bowl

I mean….i just don’t understand how these come in the same order, pay the same amount, but look like this

Shared a salad bowl made by employees from what the customers choose to be added for their taste. Sat in the establishment at a table with some beautiful big windows.

Parking: Along side of building are about 8-10 parking spaces.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Fresh Tomato Salsa, Salad, Burrito Bowl, Side of Guacamole

Paid $15 for a bowl of rice & beans; they gave the tiniest scoop of beef - a tablespoon lol

They rip you off on proteins

Atmosphere: 2

Food: 1

Service: 2

The two gentlemen that prepared my food tonight did just fine and the food is great. The reason for my review is because of Alyssa (I’m assuming that’s her name, as it is the name on my receipt), who I’m assuming is some sort of shift lead. Alyssa hovered over the two gentleman preparing customer orders and kept telling them to hurry up while snapping her fingers at them and rolling her eyes. It wasn’t even that busy but she seemed to be in a hurry. The gentleman that prepared my food was a bit heavy handed with his scoops and put a lot of everything I asked for in my bowl and Alyssa looked over at my bowl and asked me if I got extra chicken. I said no, because I did not ask for extra chicken, yet she charged me for it anyway while she continued to look visibly annoyed at her coworkers.

Alyssa seriously needs some training on how to lead. Snapping your fingers and telling your subordinates to hurry up is not leadership. Overcharging for extra chicken because the team is clearly not trained (wonder why) on portions is not fair to the customer.

Atmosphere: 1

Food: 5

Service: 1

Came in around 12:30 for lunch the food is good but the service was terrible nobody was paying attention to what people ordered they charged me the price of 2 for one bowl so I ended up paying for 3 while only wanting 2.There was a lot of the workers had face piercings on which I know isn’t aloud at chipotle. Very disappointed.

Atmosphere: 2

Food: 5

Service: 2

cma in around 9:30 worker made it a big deal making gun motions towards head exc was being rude the entire time my group and i were ordering every time ive come they have been rude this time they spit in my chips?
i went in yhe next day first manager was cery kind about it and offered to remake the food and i refund than i second manager came out and first said she worked that jught and didnt see me than continued to say that there workers wouldnt do that and basically argued about it with me when i literally had picture proof and a recipe with me

Atmosphere: 1

Food: 1

Service: 1

Me and my friends went in last night and one of the workers when we walked in was being overly dramatic and she was being super rude we were there 25 min before close and she was being super rude and we kinda just blew it off until we got home and found spit in our chips and we went back today the manager tried denying all of it but she gave full refund but she said “my employees wouldent do that” but be careful when you go to this location check your food before you eat it.

Atmosphere: 1

Food: 3

Service: 1

Parking: It’s an odd lot and there’s only about 6 or so spaces. Then you get trucks in there and you have to leave a space in the middle because the spaces are to narrow.

Food: 4

Service: 4

The guy was a wizard making my bowl and gave me more food than I could ask for. Great serving size and awesome service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

My wife had been to Chipotle in the past and told me I should try it out. I now know why. The service was quick the time we were in there and the food was very good. It's kind of a build your own bowl type of place. I had the chicken and beans in a bowl and thought it was really good and a fair serving. It's priced about the same as any fast food place, but I felt like we got a good deal for the amount of food we received. I would recommend this location in Caldwell for a good, filling, quick meal.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Kid's Build Your Own, Chips & Fresh Tomato Salsa, Salad, Burrito Bowl, High Protein Bowl, Wholesome Bowl

I online ordered and they completely messed up my order. Horrible service. I can’t even eat my food because they added sour cream and lettuce. Never going back again. Good luck to management at this location.

Atmosphere: 2

Food: 1

Service: 1

Horrible experience made the burrito excessively big they tried to wrap it twice and still couldn't wrap it so they decided wrapping it in foil was gonna solve it was uneatable and their attitude about it was horrible

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl, Barbacoa Burrito