Panda Express

5210 Cleveland Blvd, Caldwell
(208) 453-9886

Recent Reviews

Brian Stearns

Great food..

Atmosphere: 5

Food: 5

Service: 5

Jessica Perales

I love Panda but this was literally the worst panda I've ever been to. They were literally out of everything and when I said I'd wait for them to make more they acted like I was inconveniencing them greatly but they literally had next to nothing cooked. Talk about being unprepared for any customers! I will never ever take my family back to this panda ever again and not because they had like no food prepared but because they were so RUDE!!!

Jo Smith

Came in on Saturday around 7:30. They were super busy. The customer service was awesome even was the craziness. The store looked clean from what I saw.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken, Fried Rice, Broccoli Beef, Chow Mein, Honey Walnut Shrimp

Jason Da

They skimp big time on the meat. Had a double order of mushroom chicken and got 5 small pieces of chicken in it. This place is lame and has really changed. If you're a vegetarian then this place is for you, but if you want meat or chicken with your food don't go here cause you will get nothing with your order.

Esmeray Moon

The staff at this particular Panda Express restaurant were very rude and quite incompetent. I was handed two wrong orders before they gave me the correct order. The staff wouldn’t let me add things to my order that didn’t go through on the mobile app where I had ordered and were extremely rude when I asked questions about it and about the app. The staff also had my meal prepared and after waiting for 20 minutes, and receiving the wrong order twice I finally got my meal and once I started eating it, it was cold and they wouldn’t give me fresh food after. Above all the staff were horrible and I won’t be going to this store ever again.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Orange Chicken, Broccoli Beef, Chow Mein

Cyndi Reeves

I used a 3rd party delivery service, so I can't rate the atmosphere.However, my meal arrived without the orange chicken and they didn't reach out to me, just sent an unfinished meal and charged me the full

Food: 2

Service: 2

Antonio Santana

Im writing this review because of the register person, named Kali, 100% great service, a genuinely great employee, 1000% deserves a raise regardless of anything else based on her customer service skills and her consideration!

Atmosphere: 4

Food: 4

Service: 5

Lexie Hutcherson

The worst location I've ever been through. There's two people in line before us and so focused on closing and talking to friends it took over 30 mins we got there at 9:15 and for a small bowl and a plate of things that were already made and out on the line over 30 mins and super rude. Then after saying order three times tried to plate the wrong order. Like how?! Honestly how?

Atmosphere: 1

Food: 2

Service: 1

Larry Sawyer

Panda is consistent. Once you have the things you like it's the same. By that I mean it doesn't let you down by changing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Family Meal, Broccoli Beef, Chow Mein

Brian Aldridge

The food is nicely boxed and prepared quickly. Kids love having a 'Panda night'.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken, Family Meal, Fried Rice, Chow Mein

Sean Peabody

Horrible. Staff treats you like you don't exist. Got my food but had to wait for entree that was missing from my order. But when I asked I felt like I was bugging them. What was funny is the manager was sitting down not paying attention to anything in the store. So I guess it starts there. I like panada express but I won't come back to this location. Horrible customer service

Atmosphere: 1

Food: 2

Service: 1

Tracy Barton

Slowest service ever, friendly, food good, but super slow.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Orange Chicken, Honey Walnut Shrimp

Shontel Smith

I love Garrett ❤️

Atmosphere: 4

Food: 4

Service: 4

Rob

Worker was rude to my wife and I could hear it all over the phone. My wife managed to get a picture of the worker. Customer service was not displayed by this woman. If you’re that angry about doing your job than QUIT. There’s no need for you to be rude because you feel like it. Also practice patience there’s no need to for you to display your feelings out on customers. Fortune cookie enough said about this experience.

Atmosphere: 1

Service: 1

Anastajia Silvia

Open late; food cooked as needed up until closing.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Bowl, Fried Rice Sesame Chicken, Fried Rice

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