Very rude and management is horrible , hope to God they get new managers
Vicke Thompson
I was really disappointed in my salad. I ordered pizza and salad. The pizza was ok but the salad was awful. I got lettuce and 4 slices of pepperoni. I will not order again.
Food: 1
Veronica Marquez
Found a hair in my brownie
Food: 1
Marilyn
Went to dine in, got seated, ask for lemonade, it was all water. 20 later still waiting for waitress to come back and take our order. Another girl was cleaning tables, we got up to leave and I said ok, I am done waiting. Worse service
Atmosphere: 1
Food: 1
Service: 1
Dorinda Hunsaker
Ordered BBQ sauce on a chicken pineapple pizza, but the pizza had zero sauce on it. Very dry and inedible. Paid over $60 for a small and medium pizza and a few wings. You get a ton more food that is always spot on at Texas Roadhouse for less money then this.
Food: 1
Raphael Xavier
šš
Atmosphere: 5
Food: 5
Service: 5
Raymond Hoene
Went to see the Christmas lights with my family. Came in on a Monday night at 830. There were plenty of empty tables. There was a please wait to be seated sign. Was told at first it would be 10 or 15 minutes to get a table???? Thankfully it wasn't. Next we were seated and handed menus,asked about specials, was told we could usually order any type of crust but because they were out of cheese we could only get one type of crust and the special because earlier in the day the medium crusts were already made ( so they have been old and crusty all day) the special also came with bread stick w/ cheese 5 of them. Since there is 5 of us and we ain't small we ordered a second breadsticks with cheese. Then we're told we couldn't have that because they were out of cheese. We'll it turns out all we could order was this 2 medium pizza special because all the cheese they have has been on these medium pie crusts all day... sounds like someone dropped the ball on their ordering job at the store today? They should train to pay attention to par levels and stock their store appropriately for business. My wife alluded to a possible discount on another item ( such as wings) or another because the pizza joint was put of cheese???? But the lady wasn't willing to do that. I can see why the ratings for this establishment are low
M
Paid extra for a pan style pizza and got a hand tossed one instead. Double check your order or they can give you what you didnt order too!
Atmosphere: 4
Food: 3
Service: 4
Nicholas Trent
Sat down no one else in the restaurant they walked around me knew I was there. 10 min no one bothered asking for even a drink. Don't bother even trying them.
Atmosphere: 1
Food: 1
Service: 1
Tucker Mecham
I love going to this place. From the environment, to the service, to the people, down to the pizza, this place has made itself my favorite pizza parlor to visit! I will be back many more times!
We placed an online order and the delivery driver came stood at my door for 2 mins (ring camera) and than left all while tossing the receipt on the ground. I called and they finally found where he was. He came back probably 30 to an hr later and was so disrespectful and the food was cold and gross
Atmosphere: 1
Food: 1
Service: 1
Lita Moreno
On 11/9 I ordered a meat lovers pizza & was notified by the driver at the time my pizza was supposed to be delivered, that the store had lost my online order (placed through Pizzahut.com) and that he was waiting. When he arrived approximately 30 minutes after the estimated delivery time, i got a large peperoni and that was it. I've attempted to call the store, I submitted my complaint through their survey process & also Pizzahut.com with absolutely no remedy. I understand a one off, but this happened to me a few months ago as well. They use DoorDash drivers which means my driver had to sit around & possibly lose money while he was waiting. If I do order from this store again (and that is a BIG if) I guess I'll have to pick it up myself to make sure it is correct and they're not just shorting their customera.
Food: 2
Service: 2
Prisilla Ortiz
The food is great but the customer service was terrible. I called to make an order for three pizzas, half an hour later, the delivery driver calls me saying he was at my houseā¦ well he wasnāt. He ended up at my card billing address in another city instead of my home address, even though I had confirmed with the worker who put in my order to begin with. I called back to see had happened and the manager at that store was completely rude to me saying I never put in that order. Pretty much gaslighting meā¦ I felt disrespected. Anyway, please work on your customer service. Thank you!
Food: 4
Shane
They put over 5 pieces of hair on this pizza , on top and underneath it as well, I had a prior complaint with them when a delivery worker took 2 hours to deliver a pizza after saying ā on the wayā then the delivery driver showed up and tried opening the door to my home! Incoherent and seemed to be on heroin! That was the complaint I had with themin the past , then I ordered tonight to find 5 hairs on a pizza on multiple pieces? Say lessā¦
UPDATE 11-2024 this is how they deliver wings to the house for my children to eat.
Just a week prior to this they brought our order but didnāt bring the soda but still charged us for thatā¦ Iām really about to file a lawsuit on the employees and owners here.
Michael Bowlin
The pizza,s were done exactly when they said. They were cooked perfectly. Lots of toppings and followed the specialty to the letter. Very tasty. the place was clean also. Will return.
Very rude and management is horrible , hope to God they get new managers
I was really disappointed in my salad. I ordered pizza and salad. The pizza was ok but the salad was awful. I got lettuce and 4 slices of pepperoni. I will not order again.
Food: 1
Found a hair in my brownie
Food: 1
Went to dine in, got seated, ask for lemonade, it was all water. 20 later still waiting for waitress to come back and take our order. Another girl was cleaning tables, we got up to leave and I said ok, I am done waiting. Worse service
Atmosphere: 1
Food: 1
Service: 1
Ordered BBQ sauce on a chicken pineapple pizza, but the pizza had zero sauce on it. Very dry and inedible. Paid over $60 for a small and medium pizza and a few wings. You get a ton more food that is always spot on at Texas Roadhouse for less money then this.
Food: 1
šš
Atmosphere: 5
Food: 5
Service: 5
Went to see the Christmas lights with my family. Came in on a Monday night at 830. There were plenty of empty tables. There was a please wait to be seated sign. Was told at first it would be 10 or 15 minutes to get a table???? Thankfully it wasn't. Next we were seated and handed menus,asked about specials, was told we could usually order any type of crust but because they were out of cheese we could only get one type of crust and the special because earlier in the day the medium crusts were already made ( so they have been old and crusty all day) the special also came with bread stick w/ cheese 5 of them. Since there is 5 of us and we ain't small we ordered a second breadsticks with cheese. Then we're told we couldn't have that because they were out of cheese. We'll it turns out all we could order was this 2 medium pizza special because all the cheese they have has been on these medium pie crusts all day... sounds like someone dropped the ball on their ordering job at the store today? They should train to pay attention to par levels and stock their store appropriately for business. My wife alluded to a possible discount on another item ( such as wings) or another because the pizza joint was put of cheese???? But the lady wasn't willing to do that. I can see why the ratings for this establishment are low
Paid extra for a pan style pizza and got a hand tossed one instead. Double check your order or they can give you what you didnt order too!
Atmosphere: 4
Food: 3
Service: 4
Sat down no one else in the restaurant they walked around me knew I was there. 10 min no one bothered asking for even a drink. Don't bother even trying them.
Atmosphere: 1
Food: 1
Service: 1
I love going to this place. From the environment, to the service, to the people, down to the pizza, this place has made itself my favorite pizza parlor to visit! I will be back many more times!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We placed an online order and the delivery driver came stood at my door for 2 mins (ring camera) and than left all while tossing the receipt on the ground. I called and they finally found where he was. He came back probably 30 to an hr later and was so disrespectful and the food was cold and gross
Atmosphere: 1
Food: 1
Service: 1
On 11/9 I ordered a meat lovers pizza & was notified by the driver at the time my pizza was supposed to be delivered, that the store had lost my online order (placed through Pizzahut.com) and that he was waiting. When he arrived approximately 30 minutes after the estimated delivery time, i got a large peperoni and that was it. I've attempted to call the store, I submitted my complaint through their survey process & also Pizzahut.com with absolutely no remedy.
I understand a one off, but this happened to me a few months ago as well. They use DoorDash drivers which means my driver had to sit around & possibly lose money while he was waiting.
If I do order from this store again (and that is a BIG if) I guess I'll have to pick it up myself to make sure it is correct and they're not just shorting their customera.
Food: 2
Service: 2
The food is great but the customer service was terrible. I called to make an order for three pizzas, half an hour later, the delivery driver calls me saying he was at my houseā¦ well he wasnāt. He ended up at my card billing address in another city instead of my home address, even though I had confirmed with the worker who put in my order to begin with. I called back to see had happened and the manager at that store was completely rude to me saying I never put in that order. Pretty much gaslighting meā¦ I felt disrespected. Anyway, please work on your customer service. Thank you!
Food: 4
They put over 5 pieces of hair on this pizza , on top and underneath it as well, I had a prior complaint with them when a delivery worker took 2 hours to deliver a pizza after saying ā on the wayā then the delivery driver showed up and tried opening the door to my home! Incoherent and seemed to be on heroin! That was the complaint I had with themin the past , then I ordered tonight to find 5 hairs on a pizza on multiple pieces? Say lessā¦
UPDATE 11-2024 this is how they deliver wings to the house for my children to eat.
Just a week prior to this they brought our order but didnāt bring the soda but still charged us for thatā¦ Iām really about to file a lawsuit on the employees and owners here.
The pizza,s were done exactly when they said. They were cooked perfectly. Lots of toppings and followed the specialty to the letter. Very tasty. the place was clean also. Will return.
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