I witnessed something this evening while waiting for our table and I am still thinking about it. We are regular guests at TRH and normally never ever have a problem,it is consistent and that is why we return. After tonight's episode I am not certain I will return and if I didn't have a out of state guest and had waited so long already we'd have left immediately. .
My family was waiting for our table and just hanging out by the hostess stand,I witnessed a host drop two butters on the ground,squat down and pick them up,place them on the basket of rolls and proceeded to walk over to a trash can and pick the butters off the rolls,toss just the butters into the trash. I then saw a guest grab her two more butters off the shelf where they keep them,she sat those two on the rolls and took the guests to their table. The issues with this being the butters that fell and she sat on top of the rolls straight off the floor and then a random guest handing her new butters and then serving them. Another guest witnessed this and we both looked at each other like what did we just witness?! I got the attention of another hostess who went and asked the host that dropped the butter who said she didn't,nothing done. I then saw a manager and told him immediately.He asked her and let it go and then I saw him speak to another manager who never did anything as well. Now,why would two guests who witness this just randomly make this up? At the very least one of those managers should've acted quick and removed the rolls from that table and just replaced them. I know without a doubt,100%,what I saw. I am absolutely disgusted and if that happened out in the front of the restaurant what are they allowing in the back? The other guest got seated before we did and as she walked by me she said "I'll be watching my butters and rolls all the way to the table!" Noah and Destinee,when your guest tell you what they witnessed please act quickly and accordingly,this has ruined my view about your Texas Roadhouse.
ella greer
We had a reservation for 5:30 for a party of 12, we got there 5:20. It was very busy, we weren’t seated till almost 7:15! I wanted to go home. BUT, here is where things change, we had a great server, Omiele (?) this was the difference. She was very cheerful, attentive and paid attention to our orders! I have white hair but the youngest just turned 7 and she was great with all of us! Please , she is a keeper!
clem cordova
Loved it ! Super Johnny on the spot service great stakes and ribs !! 👌🏽 stake fries
Atmosphere: 5
Food: 5
Service: 5
Bob Stiffler
Excellent food and superior service
Atmosphere: 5
Food: 5
Service: 5
Mark Beardsley
We were there for a 15th birthday with 7 people. The wait was around 1 hour, which was normal for a Saturday night. Holden Ray was our waiter and did an outstanding job serving us. He could teach a few other restaurant wait staff in CDA how to serve customers. Anyway, great food, service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Blane Brown
Great food, service was excellent, server was very helpful. Wish they were opened for lunch everday.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rolls and Honey Butter, Cinnamon Butter
Sun City Leather Association
We love this place. The steaks really are amazing, and the food is always a great price.
Our waiter Josh was great! And we clearly need more artisan potato skin options...different cheeses? Green onions? Other goodies? Delicious!
The steaks here are really top notch. I particularly loved the kebabs, which now might be my go to dish at this place. I've eaten at several locations now, and this is probably their best location in the PNW. I highly recommend this place!
Celebrated my birthday at CDA Roadhouse this week. Steaks and sides were delicious. Customer service was excellent especially since we changed our seats after ordering. Everything was exactly as we ordered and very prompt. Servers were so polite. We will definitely return and will recommend to friends.
Atmosphere: 5
Food: 4
Service: 5
Kylie Bianche
This texas Roadhouse was a great experience. I got on the wait list and even tho it was a weekend night we got in fast for a larger party. The host was great and seated us quickly. The waitress was excellent and attentive to our needs! Would definitely recommend!
Kid-friendliness: Good kid friendly options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
Pixie Cherry
The food and service were great! It's so crowded, one can barely move in there. It's so noisy that it's almost impossible to have a conversation with the people you're with.
I witnessed something this evening while waiting for our table and I am still thinking about it. We are regular guests at TRH and normally never ever have a problem,it is consistent and that is why we return. After tonight's episode I am not certain I will return and if I didn't have a out of state guest and had waited so long already we'd have left immediately. . My family was waiting for our table and just hanging out by the hostess stand,I witnessed a host drop two butters on the ground,squat down and pick them up,place them on the basket of rolls and proceeded to walk over to a trash can and pick the butters off the rolls,toss just the butters into the trash. I then saw a guest grab her two more butters off the shelf where they keep them,she sat those two on the rolls and took the guests to their table. The issues with this being the butters that fell and she sat on top of the rolls straight off the floor and then a random guest handing her new butters and then serving them. Another guest witnessed this and we both looked at each other like what did we just witness?! I got the attention of another hostess who went and asked the host that dropped the butter who said she didn't,nothing done. I then saw a manager and told him immediately.He asked her and let it go and then I saw him speak to another manager who never did anything as well. Now,why would two guests who witness this just randomly make this up? At the very least one of those managers should've acted quick and removed the rolls from that table and just replaced them. I know without a doubt,100%,what I saw. I am absolutely disgusted and if that happened out in the front of the restaurant what are they allowing in the back? The other guest got seated before we did and as she walked by me she said "I'll be watching my butters and rolls all the way to the table!" Noah and Destinee,when your guest tell you what they witnessed please act quickly and accordingly,this has ruined my view about your Texas Roadhouse.
We had a reservation for 5:30 for a party of 12, we got there 5:20. It was very busy, we weren’t seated till almost 7:15! I wanted to go home. BUT, here is where things change, we had a great server, Omiele (?) this was the difference. She was very cheerful, attentive and paid attention to our orders! I have white hair but the youngest just turned 7 and she was great with all of us! Please , she is a keeper!
Loved it ! Super Johnny on the spot service great stakes and ribs !! 👌🏽 stake fries
Atmosphere: 5
Food: 5
Service: 5
Excellent food and superior service
Atmosphere: 5
Food: 5
Service: 5
We were there for a 15th birthday with 7 people. The wait was around 1 hour, which was normal for a Saturday night.
Holden Ray was our waiter and did an outstanding job serving us. He could teach a few other restaurant wait staff in CDA how to serve customers.
Anyway, great food, service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Great food, service was excellent, server was very helpful. Wish they were opened for lunch everday.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rolls and Honey Butter, Cinnamon Butter
We love this place. The steaks really are amazing, and the food is always a great price.
Our waiter Josh was great! And we clearly need more artisan potato skin options...different cheeses? Green onions? Other goodies? Delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rolls and Honey Butter, Blooming Onion, Cinnamon Butter, Cactus Blossom, Potato Skins, Mashed Potatoes
Charged for cheese Fry's never got them
The steaks here are really top notch. I particularly loved the kebabs, which now might be my go to dish at this place. I've eaten at several locations now, and this is probably their best location in the PNW. I highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
It can be too loud, but that is to be expected.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Fried Pickles
Restaurantji Recommends
It was loud , overcrowded and service was very slow.
Atmosphere: 1
Food: 1
Service: 1
My most favorite place when visiting Couer D Alene. Never fails, this time ordered to go and just as ?
Food: 5
Service: 5
Recommended dishes: Baked Potato, Salad, Dallas Filet
Celebrated my birthday at CDA Roadhouse this week. Steaks and sides were delicious. Customer service was excellent especially since we changed our seats after ordering. Everything was exactly as we ordered and very prompt. Servers were so polite. We will definitely return and will recommend to friends.
Atmosphere: 5
Food: 4
Service: 5
This texas Roadhouse was a great experience. I got on the wait list and even tho it was a weekend night we got in fast for a larger party. The host was great and seated us quickly. The waitress was excellent and attentive to our needs! Would definitely recommend!
Kid-friendliness: Good kid friendly options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
The food and service were great! It's so crowded, one can barely move in there. It's so noisy that it's almost impossible to have a conversation with the people you're with.
Atmosphere: 2
Food: 4
Service: 5
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