Stopped at the Residence Inn on our way back home from a road trip. This was the only place open at 10 on a Sunday night. Put an order in, and it was ready on time and steaming hot and fresh. The gentleman there was the only one working, chatted with us the entire time and was awesome. He deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Street
The gentleman working on Saturday, 6/21/25, was a lifesaver and made some great pizza!
My daughter had her birthday party on that Saturday. I pre-ordered, or at least thought I pre-ordered, pizzas for the party to be picked up at 11 AM. I showed up at 10:55 AM to pick the pizzas up, but they did not have my order. I looked online, and it looked like there was an additional prompt concerning sauces that came up after I selected to finalize the order, and I missed it. That's on me and the app. I'll own that. Dejected, I almost left without pizzas in hand, but I took a moment to ask how long it would take to make four large one-topping pizzas. He said he would get it done for me in no more than 15 minutes. He got it done in about 12. The pizza was cooked perfectly, tasted delicious, and allowed me to show back up on time for the party. Great pizza and phenomenal customer service.
Our family has had a lot of bad dining experiences in the Treasure Valley, particularly at some other local pizza establishments, so I was extremely grateful for the superb customer service. We will definitely be ordering from here again!
Atmosphere: 5
Food: 5
Service: 5
Caleb Stott
First off I love Papa John’s Pizza.
Ordered for delivery at 5:26pm and the door dash app said they’d deliver at 6:20. After waiting until 7 and it never arrived I called PJs and they said there is nothing they could do about it. Delivery never came and accidentally texted us that they’re sorry ghat they screwed up someone else’s delivery with missing items. Door Dash is the worst thing to happen to pizza delivery. Sucks to wait around for hours for food that never even comes. So lame.
Service: 1
Karen Hughes
Papa John’s in Eagle, Idaho, is lucky to have someone like Jeremy on their team. His incredible people skills shine through from the moment you step in, creating a welcoming and seamless experience for every customer. It’s clear he takes pride in what he does, and it reflects so well on the entire establishment.
Jeremy’s ability to connect with people and keep things running smoothly is a rare find in the service industry. He adds so much value to the front counter and truly enhances the overall experience. It’s employees like him who make a lasting impression and keep customers coming back. His professionalism and friendly demeanor set a standard that’s hard to match.
Service: 5
Cindy E Glad
We did an order for delivery and estimated delivery time was 47 min. Well, 1hr and 10 min later we received our order and everything was barely edible! Pizza, cheese bread and brownies were burnt! I will not be ordering from them again!
Food: 1
Service: 2
Brian David
Where is the manager why do you only have one employee working in this place and two others have called out! $20 Uber order I'm going to miss out on because you're not staffed, that poor girl working by herself
Atmosphere: 1
Service: 1
Emily Berry
It's Friday early evening. Ordered a pizza for delivery and 14 minutes later I had a delicious, hot pizza delivered by a friendly driver. It would've taken me longer to get out of my driveway. 100/10
Food: 5
Service: 5
J E
They delivered to wrong house and only offered a refund or send another order out which would take a hour. No sorry, no comps.. just it’s the delivery peoples fault and your time is worth nothing. Don’t do business with a company that is unapologetic and one that will waste your time.
Emily Berry
It took me longer to find my phone to order the pizza than for it to be delivered. Under 15 minutes and pizza was fresh. Matthew delivered with a smile, but I would, too, if I had teleportation powers.
Dani Stephens
We usually don't order from Papa John's cause the last few times we did we were highly disappointed. We'd ask for extra cheese and it never came with it even though we paid for it. Today we decided to give them another shot. Well, we got a great pizza today! It was cooked nicely with a good layer of cheese to it. I enjoy dipping my crust in the butter sauce. The peppercini that came with it was a little suspicious looking so we didn't eat it.
I don't think they have their own delivery drivers like Domino's. I believe they are contacted by door dash. The driver was really nice and fast.
Maybe they got new people and management working at this location cause this pizza is night and day compared to our last pizzas. It was really good!
I don’t know who’s making pizza tonight but this is the best pizza I’ve had in a while. ?? give them a raise
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Lauren Rose Jones
Papa John’s is our favorite tasting pizza and I’m never disappointed by the quality of food at this restaurant! We did once have a delivery that was nearly an hour late which was a bummer but there was a glitch in the system so we understand! They did however send us a coupon for a free large pizza to make things right because that delivery had gone poorly which we thought was so awesome of them! And it was as always delicious! ? It’s not often a restaurant rectifies a mistake without being asked by the customer and we appreciate it!!
Food: 5
Service: 5
Josh McCormick
They suck
Atmosphere: 1
Food: 1
Service: 1
Kimberly (Kim)
It's okay pizza not the best tasting.
Nicole Desmarais
Dropped the ball tonight. Boyfriend ordered the family pizza. Ordered 10 BONELESS wings and received 9 bone in wing instead. Ordered a 8 piece BBQ wing and container only has 7 wings in it. The pizza was good but I wish the guy making the wings read my order correctly and gave me boneless wings and knew how to count out to 8 to make the bone in wings the correct number. For the price of the wings things should be getting double checked before headed out the door.
Stopped at the Residence Inn on our way back home from a road trip. This was the only place open at 10 on a Sunday night. Put an order in, and it was ready on time and steaming hot and fresh. The gentleman there was the only one working, chatted with us the entire time and was awesome. He deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
The gentleman working on Saturday, 6/21/25, was a lifesaver and made some great pizza!
My daughter had her birthday party on that Saturday. I pre-ordered, or at least thought I pre-ordered, pizzas for the party to be picked up at 11 AM. I showed up at 10:55 AM to pick the pizzas up, but they did not have my order. I looked online, and it looked like there was an additional prompt concerning sauces that came up after I selected to finalize the order, and I missed it. That's on me and the app. I'll own that. Dejected, I almost left without pizzas in hand, but I took a moment to ask how long it would take to make four large one-topping pizzas. He said he would get it done for me in no more than 15 minutes. He got it done in about 12. The pizza was cooked perfectly, tasted delicious, and allowed me to show back up on time for the party. Great pizza and phenomenal customer service.
Our family has had a lot of bad dining experiences in the Treasure Valley, particularly at some other local pizza establishments, so I was extremely grateful for the superb customer service. We will definitely be ordering from here again!
Atmosphere: 5
Food: 5
Service: 5
First off I love Papa John’s Pizza.
Ordered for delivery at 5:26pm and the door dash app said they’d deliver at 6:20. After waiting until 7 and it never arrived I called PJs and they said there is nothing they could do about it. Delivery never came and accidentally texted us that they’re sorry ghat they screwed up someone else’s delivery with missing items. Door Dash is the worst thing to happen to pizza delivery. Sucks to wait around for hours for food that never even comes. So lame.
Service: 1
Papa John’s in Eagle, Idaho, is lucky to have someone like Jeremy on their team. His incredible people skills shine through from the moment you step in, creating a welcoming and seamless experience for every customer. It’s clear he takes pride in what he does, and it reflects so well on the entire establishment.
Jeremy’s ability to connect with people and keep things running smoothly is a rare find in the service industry. He adds so much value to the front counter and truly enhances the overall experience. It’s employees like him who make a lasting impression and keep customers coming back. His professionalism and friendly demeanor set a standard that’s hard to match.
Service: 5
We did an order for delivery and estimated delivery time was 47 min. Well, 1hr and 10 min later we received our order and everything was barely edible! Pizza, cheese bread and brownies were burnt! I will not be ordering from them again!
Food: 1
Service: 2
Where is the manager why do you only have one employee working in this place and two others have called out! $20 Uber order I'm going to miss out on because you're not staffed, that poor girl working by herself
Atmosphere: 1
Service: 1
It's Friday early evening. Ordered a pizza for delivery and 14 minutes later I had a delicious, hot pizza delivered by a friendly driver. It would've taken me longer to get out of my driveway. 100/10
Food: 5
Service: 5
They delivered to wrong house and only offered a refund or send another order out which would take a hour. No sorry, no comps.. just it’s the delivery peoples fault and your time is worth nothing. Don’t do business with a company that is unapologetic and one that will waste your time.
It took me longer to find my phone to order the pizza than for it to be delivered. Under 15 minutes and pizza was fresh. Matthew delivered with a smile, but I would, too, if I had teleportation powers.
We usually don't order from Papa John's cause the last few times we did we were highly disappointed. We'd ask for extra cheese and it never came with it even though we paid for it. Today we decided to give them another shot. Well, we got a great pizza today! It was cooked nicely with a good layer of cheese to it. I enjoy dipping my crust in the butter sauce. The peppercini that came with it was a little suspicious looking so we didn't eat it.
I don't think they have their own delivery drivers like Domino's. I believe they are contacted by door dash. The driver was really nice and fast.
Maybe they got new people and management working at this location cause this pizza is night and day compared to our last pizzas. It was really good!
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
I don’t know who’s making pizza tonight but this is the best pizza I’ve had in a while. ?? give them a raise
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Papa John’s is our favorite tasting pizza and I’m never disappointed by the quality of food at this restaurant! We did once have a delivery that was nearly an hour late which was a bummer but there was a glitch in the system so we understand! They did however send us a coupon for a free large pizza to make things right because that delivery had gone poorly which we thought was so awesome of them! And it was as always delicious! ? It’s not often a restaurant rectifies a mistake without being asked by the customer and we appreciate it!!
Food: 5
Service: 5
They suck
Atmosphere: 1
Food: 1
Service: 1
It's okay pizza not the best tasting.
Dropped the ball tonight. Boyfriend ordered the family pizza. Ordered 10 BONELESS wings and received 9 bone in wing instead. Ordered a 8 piece BBQ wing and container only has 7 wings in it. The pizza was good but I wish the guy making the wings read my order correctly and gave me boneless wings and knew how to count out to 8 to make the bone in wings the correct number. For the price of the wings things should be getting double checked before headed out the door.
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