So under staffed that they should just close on sundays. Everything took an overly long unacceptable amount of time. One server trying to great, seat, bus tables and take orders is asking way too much of one person. She was trying so hard with zero chance of success.. pizza was good but when you call it the meatball pie there should actually be enough meat so each slice has some. Very disappointed over all.
Kayla Kecskes
Me and my family came in today for Father’s Day before catching a movie at the theatre across the street. I absolutely love this place. Their pizza is the BEST! Erandi was our waitress (the only waitress) and despite the fact that she was the only waitress serving 9 tables including ours she kept a smile on her face and remained content. She was very nice and so kind. I hope everyone else treated her kindly as the restaurant did not have enough people working. As someone who served for several years I would had lost it taking that all on by myself personally. Red Bench owners, you have an amazing employee.
Jeff McGough
This place has some of the best pizza in town. The Maui Wowi is incredible, I actually left the meat off and it was perfection. I’ve tried five or six different pizzas from here, as well as the ricotta doughnuts and everything is always so delicious.
Erik Abegg
I’m only giving one star because the interior design was really cool. My family and I walked in on Mother’s Day and we were promptly denied any service because the waitress was, “just too busy, I can’t…” The restaurant was maybe at 40-50% capacity, not including any outdoor seating. I had seen other reviews commenting on similar experiences and thought they may have been isolated events. They were not. We will not be going back to try their food until they change some business practices.
Kaitlyn Tidwell
We drove 35 minutes after my mom had heard good things about the restaurant. Upon walking up, there was a handwritten note on the door saying that they are severely understaffed and won’t be allowing customers in until 3pm (two hours from now).We walked to the end of the block looking for other food options and, after we had passed the doors again walking back to the car, realized their sign had been removed from the door. My mom hadn’t even gotten the door all the way open before a younger guy shouted from the back of the restaurant that they were closed and he was “PRINTING A NEW SIGN FOR THE DOOR.”Extremely poor customer service, and really rude to treat potential customers that way. At least come up and have a respectful conversation in a normal tone of voice, rather than shout at us from across the restaurant.
jay middleton
My family wanted to try the new pizza place but my wife wanted to pick a pizza place with outdoor seating so we changed our mind and went to Red Bench. We walked in and were told to seat ourselves so we went outside because it was 75 degrees out and beautiful. A waitress came out and told us we couldn’t sit outside and that the outdoor seating would open next month. Ok great…we’ll just go to the pizza place without the outdoor seating. I totally understand if it was busy and there wasn’t staff to cover the additional space but there were only 2-3 tables seated inside. Oh well, cross it off the list.
DJ2
Tried here for a second time, pizza was good, nice server gave us a gift card due to no Caesar salad available, but can't rate higher if not one employee masked.
David Bradfield
I really enjoyed the experience. The food wasnt bad and the customer service was awesome. Their lunch special was one of the best I've seen. I was able to get a personal pizza, green salad and a drink for only 10 bucks.
Dick Spickelmire
Food was great! Waitress wasn't. All the empty tables were dirty. When she wiped off the booth, she pushed all of the big stuff off onto the bench, then didn't wipe the bench off. We had to flick that stuff onto the floor as we slid in.No refills on drinks, when my wife asked for a coffee refill she said that they had just poured it out, because they were about to close. It was a full hour before closing time. They seated other people after, hope they didn't order coffee.
Marlena Stigall
Wasn’t real impressed & was very surprised at my disappointments. Location on Vista is much better. My pasta tasted very sloppy, poorly made, from a can. My Husbands pizza was not good at all. Employees need to be educated and improve their skills.
Don’t order through Uber because when you wait 90 minutes for your pizza and it is made wrong, the answer is there’s nothing we can do. Since you ordered it through them you have to dispute the issue with them. I will never eat their food again and strongly recommend to anyone who ask for my opinion on them to not go
Casandra Sanchez
Was Super excited to try this place out since we always just get Idaho Pizza. Got there and we were asked to sit ourselves. No problem. We sat down waited, no big deal. I understand everyone is short staffed. But then a table of like 8 people walk in and they sit and a server comes to them right away with waters. Mind you there were at least 2 people or servers who walked by us and didnt even ask if we needed water orrrr greeted us. One of the girls looked at us at least 3 times. Short staffed or not at least acknowledge people are at your business.
Paul Fernandez
I loved this place! Not the best service but the food was outstanding so I looked past that everytime we’ve gone in. There’s always been some issues with not having something we wanted when we’ve gone in but the food makes it worth it. Tonight…was not what I’m accustom to. Our favorite salad, (antipasto salad) was not the same and she brought us the wrong salad to begin with and the dressing was way too vinegary, our pizza came out oblong and soggy, the soda machine was br
Kris Lloyd
Excellent service, friendly vibes, GREAT pizza and INCREDIBLE salads. Antipasto salad is amazing. Love this spot.
jaredbdunn
Tried to eat there, sat outside, two other families came and sat near us, I guess we we're invisible, the other families got to order, we finally left, they are jerks !
So under staffed that they should just close on sundays. Everything took an overly long unacceptable amount of time. One server trying to great, seat, bus tables and take orders is asking way too much of one person. She was trying so hard with zero chance of success.. pizza was good but when you call it the meatball pie there should actually be enough meat so each slice has some. Very disappointed over all.
Me and my family came in today for Father’s Day before catching a movie at the theatre across the street. I absolutely love this place. Their pizza is the BEST! Erandi was our waitress (the only waitress) and despite the fact that she was the only waitress serving 9 tables including ours she kept a smile on her face and remained content. She was very nice and so kind. I hope everyone else treated her kindly as the restaurant did not have enough people working. As someone who served for several years I would had lost it taking that all on by myself personally. Red Bench owners, you have an amazing employee.
This place has some of the best pizza in town. The Maui Wowi is incredible, I actually left the meat off and it was perfection. I’ve tried five or six different pizzas from here, as well as the ricotta doughnuts and everything is always so delicious.
I’m only giving one star because the interior design was really cool. My family and I walked in on Mother’s Day and we were promptly denied any service because the waitress was, “just too busy, I can’t…” The restaurant was maybe at 40-50% capacity, not including any outdoor seating. I had seen other reviews commenting on similar experiences and thought they may have been isolated events. They were not. We will not be going back to try their food until they change some business practices.
We drove 35 minutes after my mom had heard good things about the restaurant. Upon walking up, there was a handwritten note on the door saying that they are severely understaffed and won’t be allowing customers in until 3pm (two hours from now).We walked to the end of the block looking for other food options and, after we had passed the doors again walking back to the car, realized their sign had been removed from the door. My mom hadn’t even gotten the door all the way open before a younger guy shouted from the back of the restaurant that they were closed and he was “PRINTING A NEW SIGN FOR THE DOOR.”Extremely poor customer service, and really rude to treat potential customers that way. At least come up and have a respectful conversation in a normal tone of voice, rather than shout at us from across the restaurant.
My family wanted to try the new pizza place but my wife wanted to pick a pizza place with outdoor seating so we changed our mind and went to Red Bench. We walked in and were told to seat ourselves so we went outside because it was 75 degrees out and beautiful. A waitress came out and told us we couldn’t sit outside and that the outdoor seating would open next month. Ok great…we’ll just go to the pizza place without the outdoor seating. I totally understand if it was busy and there wasn’t staff to cover the additional space but there were only 2-3 tables seated inside. Oh well, cross it off the list.
Tried here for a second time, pizza was good, nice server gave us a gift card due to no Caesar salad available, but can't rate higher if not one employee masked.
I really enjoyed the experience. The food wasnt bad and the customer service was awesome. Their lunch special was one of the best I've seen. I was able to get a personal pizza, green salad and a drink for only 10 bucks.
Food was great! Waitress wasn't. All the empty tables were dirty. When she wiped off the booth, she pushed all of the big stuff off onto the bench, then didn't wipe the bench off. We had to flick that stuff onto the floor as we slid in.No refills on drinks, when my wife asked for a coffee refill she said that they had just poured it out, because they were about to close. It was a full hour before closing time. They seated other people after, hope they didn't order coffee.
Wasn’t real impressed & was very surprised at my disappointments. Location on Vista is much better. My pasta tasted very sloppy, poorly made, from a can. My Husbands pizza was not good at all. Employees need to be educated and improve their skills.
Restaurantji Recommends
Don’t order through Uber because when you wait 90 minutes for your pizza and it is made wrong, the answer is there’s nothing we can do. Since you ordered it through them you have to dispute the issue with them. I will never eat their food again and strongly recommend to anyone who ask for my opinion on them to not go
Was Super excited to try this place out since we always just get Idaho Pizza. Got there and we were asked to sit ourselves. No problem. We sat down waited, no big deal. I understand everyone is short staffed. But then a table of like 8 people walk in and they sit and a server comes to them right away with waters. Mind you there were at least 2 people or servers who walked by us and didnt even ask if we needed water orrrr greeted us. One of the girls looked at us at least 3 times. Short staffed or not at least acknowledge people are at your business.
I loved this place! Not the best service but the food was outstanding so I looked past that everytime we’ve gone in. There’s always been some issues with not having something we wanted when we’ve gone in but the food makes it worth it. Tonight…was not what I’m accustom to. Our favorite salad, (antipasto salad) was not the same and she brought us the wrong salad to begin with and the dressing was way too vinegary, our pizza came out oblong and soggy, the soda machine was br
Excellent service, friendly vibes, GREAT pizza and INCREDIBLE salads. Antipasto salad is amazing. Love this spot.
Tried to eat there, sat outside, two other families came and sat near us, I guess we we're invisible, the other families got to order, we finally left, they are jerks !
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