Literally every time I go here they mess something up
Rich Florenzen
Ordered the quarter pounder and was under cooked. Very pink in the middle. Cook them longer!!!
Atmosphere: 2
Food: 1
Service: 4
Joshua J. Richey
Food was good besides multiple times waiting on French fries that were not always cooked all the way. The drive thru service needs work due to communication by the employee with understanding fluent English.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Soda, Hamburger, Chicken Mcnuggets, Big Mac, Cheeseburger, Mcdouble, Double Cheeseburger, Mcchicken, World Famous Fries
Melisa Coon
Had to order on kiosk, no where to stand to wait for food. Forgot fries in meal I ordered, forgot cup for drink. Put food on tray when it specifically said to go even after I told them. After bagging still no fries, and the happy meal fries were cold and stale.
Atmosphere: 1
Food: 2
Service: 1
J Broadie
Employees at hailey, idaho location are rude and disrespectful. How do you keep a job with an attitude like that? The managers let that happen? Quit your job if you do not want to be there. My child doesn't even want to eat there anymore because of the rude a disrespectful atmosphere. All we ordered was a happy meal with extra fries. How do you mess that up? So sad how mcdonalds employees act these days.
Atmosphere: 1
Service: 1
Cyril Westwood
Similar to other McDonald's. It's 50/50 if they'll get the order correct or not.
Atmosphere: 3
Food: 4
Service: 3
Will Realo
Not only did they give me the WRONG food, I ended up pulling two hairs out of my mouth while eating it.
Food: 1
Anthony Nethington
Food was good. But not much customer service
Atmosphere: 3
Food: 5
Service: 4
GSD Mom
Walked in and got completely ignored at the counter for several minutes. Finally just walked out.
Flowers
They always give the wrong order, they respond poorly and get angry.
Food is pretty average, same as any other McDonalds. What isn't the same here is that they don't give you enough sauces for your food. Busy at work so I was just grabbing a quick bite and I ordered a quarter pounder and some nuggets with a small order of fries. Ordered 4 BBQ sauces total and 6 ketchup packets to go with my food. I enjoy my nuggets with BBQ and my burgers as well so they're not as dry. Well I open my bag down the road and this is what I got. 1 ketchup packet and 2 BBQ packets. I managed to make the 2 BBQ packets last me for 7 nuggets then the rest I ate dry. And my fries I probably got 1/4 of the way before I started to eat them dry as well. The burger was almost impossible to eat as I started choking on the dry burger and had to stop at Atkinsons to get BBQ sauce and ketchup. My $9 meal was now $15. Time to fix that ordering platform if this has been an issue for over a year now! Charge for the extra sauces I ordered if that's the case. Check your bags before leaving! Never an issue in Jerome, Twin Falls, Boise, etc.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Big Mac, Classic Mac Coke Combo
John Lippert
Tried to use the app in the morning but the associate told me the app doesn't work until 7 am. You would think they would fix that since they constantly push to use their app. Couldn't eat inside the restaurant due to the blaring mariachi music they were playing. Excuse me for trying to be a patron and use your establishment.
Service: 1
Kevin Reichmann
Employees super friendly..kat in drive thru was very knowledgable and very helpful thank you..love this
Literally every time I go here they mess something up
Ordered the quarter pounder and was under cooked. Very pink in the middle. Cook them longer!!!
Atmosphere: 2
Food: 1
Service: 4
Food was good besides multiple times waiting on French fries that were not always cooked all the way. The drive thru service needs work due to communication by the employee with understanding fluent English.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Soda, Hamburger, Chicken Mcnuggets, Big Mac, Cheeseburger, Mcdouble, Double Cheeseburger, Mcchicken, World Famous Fries
Had to order on kiosk, no where to stand to wait for food. Forgot fries in meal I ordered, forgot cup for drink. Put food on tray when it specifically said to go even after I told them. After bagging still no fries, and the happy meal fries were cold and stale.
Atmosphere: 1
Food: 2
Service: 1
Employees at hailey, idaho location are rude and disrespectful. How do you keep a job with an attitude like that? The managers let that happen? Quit your job if you do not want to be there. My child doesn't even want to eat there anymore because of the rude a disrespectful atmosphere. All we ordered was a happy meal with extra fries. How do you mess that up? So sad how mcdonalds employees act these days.
Atmosphere: 1
Service: 1
Similar to other McDonald's. It's 50/50 if they'll get the order correct or not.
Atmosphere: 3
Food: 4
Service: 3
Not only did they give me the WRONG food, I ended up pulling two hairs out of my mouth while eating it.
Food: 1
Food was good. But not much customer service
Atmosphere: 3
Food: 5
Service: 4
Walked in and got completely ignored at the counter for several minutes. Finally just walked out.
They always give the wrong order, they respond poorly and get angry.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Went thru the drive-thru. Friendly staff.
Food: 5
Service: 5
Use the app to save money.
Atmosphere: 3
Food: 4
Service: 3
Food is pretty average, same as any other McDonalds. What isn't the same here is that they don't give you enough sauces for your food. Busy at work so I was just grabbing a quick bite and I ordered a quarter pounder and some nuggets with a small order of fries. Ordered 4 BBQ sauces total and 6 ketchup packets to go with my food. I enjoy my nuggets with BBQ and my burgers as well so they're not as dry. Well I open my bag down the road and this is what I got. 1 ketchup packet and 2 BBQ packets. I managed to make the 2 BBQ packets last me for 7 nuggets then the rest I ate dry. And my fries I probably got 1/4 of the way before I started to eat them dry as well. The burger was almost impossible to eat as I started choking on the dry burger and had to stop at Atkinsons to get BBQ sauce and ketchup. My $9 meal was now $15. Time to fix that ordering platform if this has been an issue for over a year now! Charge for the extra sauces I ordered if that's the case. Check your bags before leaving! Never an issue in Jerome, Twin Falls, Boise, etc.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Big Mac, Classic Mac Coke Combo
Tried to use the app in the morning but the associate told me the app doesn't work until 7 am. You would think they would fix that since they constantly push to use their app. Couldn't eat inside the restaurant due to the blaring mariachi music they were playing. Excuse me for trying to be a patron and use your establishment.
Service: 1
Employees super friendly..kat in drive thru was very knowledgable and very helpful thank you..love this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Mac Coke Combo
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