Employees seemed distant, quiet, and I waiting at the front counter for 5 minutes till someone took my order. Wasn't another single person in the lobby either.
Atmosphere: 3
Food: 5
Service: 3
Katona86
The jerome Idaho store needs some customer service training. Their drive thru is closed but they can't seem to take orders up front very quickly. DeAndre sold me rotten tea and couldn't take a second to apologize. I had to wait while my food hot cold for a drink replacement because the lobby machine is broke. Not going back. The team has no sense of pride in their jobs. So sad. Took my food to go after deciding not to eat in a dirty restaurant.
Atmosphere: 1
Food: 3
Service: 1
kimberlidawn2002
So slow. Took almost 20 minutes to make our food.
Atmosphere: 3
Food: 4
Service: 1
Amanda Wilson
Ordered 45 dollars worth of food and did not get a whole meal had to call to get the meal that was ordered the girl who answered was rude about them not giving us our food we ordered like it was our fault they did not give us our food not impressed at all with them
Atmosphere: 1
Food: 2
Service: 1
Bryan Morgan
It’s jack in the box… it is delicious…if feels like no matter where you go they take forever to get your meal.. and generally get something wrong. Keep those expectations in those guidelines and you will be fine
Atmosphere: 5
Food: 5
Service: 4
ProtoKoffing
Ordered doordash, 2 munchie meals, a fry and a drink. The meals had a coffee and a shake, and the drink was a coke. Instead I got 2 cokes, no shake, no coffee. Fries were cold, people really need to be more accurate. I've worked there in the past, horrible management that just wants to rush everything.
Atmosphere: 1
Food: 1
Service: 1
Randy Walls
Loved the breakfast sandwiches
Atmosphere: 5
Food: 5
Service: 5
Gerrod Rasmussen
They don’t honor their menu or signs. Was also hassled about canceling my order.
Atmosphere: 1
Food: 1
Service: 1
Dabeast 101
They stole money from me I bought a 3 chicken tender and they charged me 60 dollars which is like 55 dollars more then what they cost like and then I told them to refund me and that thing did not listen and they gave me a manger meal and not my money that I still haven’t gotten back
Atmosphere: 1
Food: 1
Service: 1
Chet Johnson
If I could give no stars I would. I had to search for which window to go to because nobody was at any of them for the drive-through. The young lady who took our order. Must’ve been busy doing 12 other things because I had to repeat myself about 10 times and when we got our order, it was still wrong. It took forever to get served, and we were the only person in the drive-through at all.
And to make it even better the bathrooms were a filthy mess
Everyone don’t know how to work or fix fast food they don’t even know how to read a receipt there food was well over cooked and they never even put anything on my sandwich that I asked they never hardly said a word to me when I got there and left
Atmosphere: 1
Food: 1
Service: 1
Trisa Meyer
Love their breakfast options
Atmosphere: 5
Food: 5
Service: 5
Randy Roush
Great food and customer service tonight!! Thanks
shyann reali
We went into the drive thru and ordered a tiny taco, 2 eggrolls, a curly fry and two shakes and they had us pull forward and we waited for an hour on our food. Then they brought the food out and it was six tacos. We still waited and it took about another 10 minutes. The experience was awful and I do not recommend this Jack in the Box.
Employees seemed distant, quiet, and I waiting at the front counter for 5 minutes till someone took my order. Wasn't another single person in the lobby either.
Atmosphere: 3
Food: 5
Service: 3
The jerome Idaho store needs some customer service training. Their drive thru is closed but they can't seem to take orders up front very quickly. DeAndre sold me rotten tea and couldn't take a second to apologize. I had to wait while my food hot cold for a drink replacement because the lobby machine is broke. Not going back. The team has no sense of pride in their jobs. So sad. Took my food to go after deciding not to eat in a dirty restaurant.
Atmosphere: 1
Food: 3
Service: 1
So slow. Took almost 20 minutes to make our food.
Atmosphere: 3
Food: 4
Service: 1
Ordered 45 dollars worth of food and did not get a whole meal had to call to get the meal that was ordered the girl who answered was rude about them not giving us our food we ordered like it was our fault they did not give us our food not impressed at all with them
Atmosphere: 1
Food: 2
Service: 1
It’s jack in the box… it is delicious…if feels like no matter where you go they take forever to get your meal.. and generally get something wrong. Keep those expectations in those guidelines and you will be fine
Atmosphere: 5
Food: 5
Service: 4
Ordered doordash, 2 munchie meals, a fry and a drink. The meals had a coffee and a shake, and the drink was a coke. Instead I got 2 cokes, no shake, no coffee. Fries were cold, people really need to be more accurate. I've worked there in the past, horrible management that just wants to rush everything.
Atmosphere: 1
Food: 1
Service: 1
Loved the breakfast sandwiches
Atmosphere: 5
Food: 5
Service: 5
They don’t honor their menu or signs. Was also hassled about canceling my order.
Atmosphere: 1
Food: 1
Service: 1
They stole money from me I bought a 3 chicken tender and they charged me 60 dollars which is like 55 dollars more then what they cost like and then I told them to refund me and that thing did not listen and they gave me a manger meal and not my money that I still haven’t gotten back
Atmosphere: 1
Food: 1
Service: 1
If I could give no stars I would. I had to search for which window to go to because nobody was at any of them for the drive-through. The young lady who took our order. Must’ve been busy doing 12 other things because I had to repeat myself about 10 times and when we got our order, it was still wrong. It took forever to get served, and we were the only person in the drive-through at all.
And to make it even better the bathrooms were a filthy mess
Restaurantji Recommends
I love it
Everyone don’t know how to work or fix fast food they don’t even know how to read a receipt there food was well over cooked and they never even put anything on my sandwich that I asked they never hardly said a word to me when I got there and left
Atmosphere: 1
Food: 1
Service: 1
Love their breakfast options
Atmosphere: 5
Food: 5
Service: 5
Great food and customer service tonight!! Thanks
We went into the drive thru and ordered a tiny taco, 2 eggrolls, a curly fry and two shakes and they had us pull forward and we waited for an hour on our food. Then they brought the food out and it was six tacos. We still waited and it took about another 10 minutes. The experience was awful and I do not recommend this Jack in the Box.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tiny Tacos
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