During my visit to Ketchum in August 2023, my family and I decided to stop by Leroy's for some ice cream after our dinner. We all ordered ice cream cones, but unfortunately, my ice cream was quite melted. When I asked the employee (who carried herself like the owner) about it, I received a rather unhelpful response along the lines of, "That's just how ice cream is." It was disappointing to encounter such a lack of customer service from an otherwise enjoyable vacation spot.
Atmosphere: 1
Food: 1
Service: 1
Mary K.
My family and I were visiting Ketchum- after dinner we went out for ice cream at Leroy's. We all ordered ice cream in a cone, the ice cream I ordered was served super soft and melty. When I inquired why is was melty, I was met with "that's how ice cream works!" Disappointed to say the least.
Will Darrah
Went here twice, to be blunt it’s overpriced and not good. First time ordered two scoop sundae, scoops are really small for $6 and didn’t really taste like the flavors ordered. Second night I ordered a coffee milkshake for $10 (additional 50 cents charged for using credit card) and the person who made it put barely any ice cream and lots of milk which they whipped with like a hand mixer.. bottom line tasted like whipped milk, no flavor at all. Strongly suggest go elsewhere, it’s overpriced and flavorless. How is this place in business.
Greg Bell
Delightful ice cream. CRREEAAMY!
TG
VERY good ice cream. Can I ask what brand it is? It tasted soo good.
Saood D.
Pretty disappointed. It's the only place open late and had a long line so I figured this place was worth a visit. Line moved pretty slow. I ordered a single scoop of cookies n cream. I ended up getting 3/4 scoop of vanilla with maybe a quarter of an Oreo in it. When it came time to pay, a 50¢ surcharge was added for no apparent reason.
Nikki Semmelroth
Came here with my teenage sons, and let me tell you, if you are a teenager looking to be in the vicinity of other teenagers around 8/9 PM, this is the place to be. We come to Sun Valley every year, and I'm pretty sure that next year, the boys are gonna want to get some ice cream on their own next time. ?
Alexandria R.
Sadly, rude customer service after they treated everyone in front of us so nicely. The ice cream was refreshing after a long walk but being treated rudely ruined the experience for me.
Brad Raburn
Good quality ice cream. Always a line, but the staff are quick to fill orders.
Walking around Ketchum? Stop for an ice cream here!!
Stanley Pope
Good ice cream on a hot summer day. Two beautiful ladies were kind and courteous when serving.
Fadi awesome
Ice cream was alright, but I also got a lemonade and if you ask for light ice, they don’t fill up your cup all the way, which I thought was kinda petty.
Indy C.
When I came to Leroys for my first time I said "this is the best ice cream ever " . Leroys has so many amazing flavors of ice cream they also have root beer floats and, lemonade. I would definitely recommend this place.
Michael N.
Every since they replaced local artisan Toni's with some generic Breyer's brand it's not at all worth it. They really should bring Toni's back. It fits the spirit of the community and supporting small businesses... not to mention above all, Toni's ice cream is some of the best you'll ever find in any city, and this, well, tastes like Breyer's now...
During my visit to Ketchum in August 2023, my family and I decided to stop by Leroy's for some ice cream after our dinner. We all ordered ice cream cones, but unfortunately, my ice cream was quite melted. When I asked the employee (who carried herself like the owner) about it, I received a rather unhelpful response along the lines of, "That's just how ice cream is." It was disappointing to encounter such a lack of customer service from an otherwise enjoyable vacation spot.
Atmosphere: 1
Food: 1
Service: 1
My family and I were visiting Ketchum- after dinner we went out for ice cream at Leroy's. We all ordered ice cream in a cone, the ice cream I ordered was served super soft and melty. When I inquired why is was melty, I was met with "that's how ice cream works!" Disappointed to say the least.
Went here twice, to be blunt it’s overpriced and not good. First time ordered two scoop sundae, scoops are really small for $6 and didn’t really taste like the flavors ordered. Second night I ordered a coffee milkshake for $10 (additional 50 cents charged for using credit card) and the person who made it put barely any ice cream and lots of milk which they whipped with like a hand mixer.. bottom line tasted like whipped milk, no flavor at all. Strongly suggest go elsewhere, it’s overpriced and flavorless. How is this place in business.
Delightful ice cream. CRREEAAMY!
VERY good ice cream. Can I ask what brand it is? It tasted soo good.
Pretty disappointed. It's the only place open late and had a long line so I figured this place was worth a visit. Line moved pretty slow. I ordered a single scoop of cookies n cream. I ended up getting 3/4 scoop of vanilla with maybe a quarter of an Oreo in it. When it came time to pay, a 50¢ surcharge was added for no apparent reason.
Came here with my teenage sons, and let me tell you, if you are a teenager looking to be in the vicinity of other teenagers around 8/9 PM, this is the place to be. We come to Sun Valley every year, and I'm pretty sure that next year, the boys are gonna want to get some ice cream on their own next time. ?
Sadly, rude customer service after they treated everyone in front of us so nicely. The ice cream was refreshing after a long walk but being treated rudely ruined the experience for me.
Good quality ice cream. Always a line, but the staff are quick to fill orders.
Great ice cream. Great flavors
Restaurantji Recommends
Walking around Ketchum? Stop for an ice cream here!!
Good ice cream on a hot summer day. Two beautiful ladies were kind and courteous when serving.
Ice cream was alright, but I also got a lemonade and if you ask for light ice, they don’t fill up your cup all the way, which I thought was kinda petty.
When I came to Leroys for my first time I said "this is the best ice cream ever " . Leroys has so many amazing flavors of ice cream they also have root beer floats and, lemonade. I would definitely recommend this place.
Every since they replaced local artisan Toni's with some generic Breyer's brand it's not at all worth it. They really should bring Toni's back. It fits the spirit of the community and supporting small businesses... not to mention above all, Toni's ice cream is some of the best you'll ever find in any city, and this, well, tastes like Breyer's now...