Doesn't matter how often you come in, you can tell them you spilled the whole drink you bought and they'll make you pay for a new one.
Mike Rios
Just passed by. But I love their famous coffee.
Atmosphere: 5
Food: 5
Service: 5
Dennis Harper
Pretty reliable.
Atmosphere: 4
Food: 4
Service: 4
Kc81
Five stars excellent food, drinks and customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Mathew Hutton
Always a hit :)
Atmosphere: 5
Food: 5
Service: 5
Audra Stewart
Awesome product but so expensive
Atmosphere: 4
Food: 4
Service: 4
Charles Hughes
Great location for professional service!
Atmosphere: 5
Food: 5
Service: 5
Hayden Ashava
I used to really like this location before the remodel. The baristas are still wonderful and very friendly. I cannot speak highly enough of the baristas. Unfortunately, the 2024 remodel transformed this from a place to sit and enjoy a coffee in a friendly atmosphere to basically a coffee waiting room. The comfortable seating has been replaced with a long, hard, uncomfortable pew-like bench. It seems really, really obvious that the redesign is intended to get drinks in hands and out the door as quickly as possible without customers lingering. Any atmosphere has been destroyed.
Atmosphere: 1
Food: 3
Service: 5
George White
When finally they addressed the man at the counter, who felt like “the elephant in the room” their adverse reaction to eye contact was telling of the true disinterest they had for “him” which was me. Probably understaffed? Likely. Black coffee was good and the 10 minute wait for that and a microwaved croissant sandwich wasn’t worth the price and certainly not worth the feeling of being a bother to the employees.
Our family held services for the passing of our mother/grandmother and for the reception even though coffee was included at the venue it was decided that we would provide Starbucks (an +$80 purchase). The coffee was pre paid for and we were told all we had to do was bring in the tab for the order and good to go.Upon arrival the order was ready to go for the 9 am pickup, handed the slip over and prepared to depart. I am then told that it has not been paid. I asked for them to double check (I did not prepay just there to pick up) and after employee shifted around what appeared to be a few pieces of garbage they assured me that if it had been paid there would definitely be something there to indicate this. The drive through window was very busy and they clearly seemed to not have time to actually dig into the situation even with 5-6 people working behind the counter. I was however given plenty of looks as if I was lying/scamming or trying to avoid payment. By the way thanks for that in my time of mourning.Rather than argue I paid the bill and departed.Had to return after the services to bring in the pre purchase receipt and was given a refund. Would have preferred to have been spending valuable time with family rather than running more errands.When pre payment has been made I am sure Starbucks has systems in place to indicate that it has been pre paid for customer convenience. Clearly a breakdown in communication from store management who was barely able to muster an apology for the situation. Makes sense as clearly no one in the establishment felt any need to dig further only had time to crank through as many customers as possible.Next event Starbucks won’t even be part of the conversation.
Doesn't matter how often you come in, you can tell them you spilled the whole drink you bought and they'll make you pay for a new one.
Just passed by. But I love their famous coffee.
Atmosphere: 5
Food: 5
Service: 5
Pretty reliable.
Atmosphere: 4
Food: 4
Service: 4
Five stars excellent food, drinks and customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Always a hit :)
Atmosphere: 5
Food: 5
Service: 5
Awesome product but so expensive
Atmosphere: 4
Food: 4
Service: 4
Great location for professional service!
Atmosphere: 5
Food: 5
Service: 5
I used to really like this location before the remodel. The baristas are still wonderful and very friendly. I cannot speak highly enough of the baristas. Unfortunately, the 2024 remodel transformed this from a place to sit and enjoy a coffee in a friendly atmosphere to basically a coffee waiting room. The comfortable seating has been replaced with a long, hard, uncomfortable pew-like bench. It seems really, really obvious that the redesign is intended to get drinks in hands and out the door as quickly as possible without customers lingering. Any atmosphere has been destroyed.
Atmosphere: 1
Food: 3
Service: 5
When finally they addressed the man at the counter, who felt like “the elephant in the room” their adverse reaction to eye contact was telling of the true disinterest they had for “him” which was me. Probably understaffed? Likely. Black coffee was good and the 10 minute wait for that and a microwaved croissant sandwich wasn’t worth the price and certainly not worth the feeling of being a bother to the employees.
Atmosphere: 3
Food: 3
Service: 1
Good drinks
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
A bit pricey but its
Atmosphere: 5
Food: 3
Service: 4
I don't do Starbucks.
First time at this SBUX in Lewiston! Nice!!
Atmosphere: 5
Food: 5
Service: 5
Liberal non starter
Our family held services for the passing of our mother/grandmother and for the reception even though coffee was included at the venue it was decided that we would provide Starbucks (an +$80 purchase). The coffee was pre paid for and we were told all we had to do was bring in the tab for the order and good to go.Upon arrival the order was ready to go for the 9 am pickup, handed the slip over and prepared to depart. I am then told that it has not been paid. I asked for them to double check (I did not prepay just there to pick up) and after employee shifted around what appeared to be a few pieces of garbage they assured me that if it had been paid there would definitely be something there to indicate this. The drive through window was very busy and they clearly seemed to not have time to actually dig into the situation even with 5-6 people working behind the counter. I was however given plenty of looks as if I was lying/scamming or trying to avoid payment. By the way thanks for that in my time of mourning.Rather than argue I paid the bill and departed.Had to return after the services to bring in the pre purchase receipt and was given a refund. Would have preferred to have been spending valuable time with family rather than running more errands.When pre payment has been made I am sure Starbucks has systems in place to indicate that it has been pre paid for customer convenience. Clearly a breakdown in communication from store management who was barely able to muster an apology for the situation. Makes sense as clearly no one in the establishment felt any need to dig further only had time to crank through as many customers as possible.Next event Starbucks won’t even be part of the conversation.
Food: 1
Service: 1
Loading...