What a shame. I used to work at this historical landmark and gem of Idaho, and it so mismanaged had been for some time. We arrived at 7pm and dining room wasn't even half full and nobody had food in front of them.
Server handed us the menu and didn't care to tell us about all the 86'ed items. After we made our selections we were told they were out of nearly all the things we wanted. Staff is amateur hour considering the price tag.
Since they were out of most of our menu selections, we ended up paying for our wine and getting a steak at Lardo's across the street.
Don't get your hopes up on this one. View is beautiful; service and overall management is deplorable.
Atmosphere: 4
Food: 1
Jake
Horrible experience. We went there for our 10 year anniversary dinner and they were out of everything. First we ordered French onion soup, they were out of it. Then we ordered NY strip steaks, they were out of those. Then we ordered ribeyes, guess what, they were out. Our waiter finally told us they were out of a lot of things on the menu. After that we asked for our bill, paid for our two glasses of wine, and left. To set the stage, this was a Friday night at 7pm and the dining room was only half full. Pretty restaurant, but for what they are charging it is run very poorly.
Alex Morton
Everything was fantastic: atmosphere, food (stuffed mushrooms and SRF American Wagyu flat iron steak), wine, service and ambience. The chefs at this property are excellent and this definitely showed during this experience!
Atmosphere: 5
Food: 5
Service: 5
Paula Wood-Franzman
I am a food snob and the dish I got was seriously the best meal I’ve had all year! We went here with low expectations as some of the food in McCall is “meh” but we were so blown away by our dinner!!! We were celebrating our 10th wedding anniversary (17 together!) and our server Matthew was really great! He made the night really special!
The sorbet brought tears to my eyes as it reminded me of the sorbet I used to eat at this little pizza place in France as a little girl! So yummy!
We were staying at the lodge and when we called the hostess to get a table she said we couldn’t get in… We wanted to eat there at like 5pm…. She said we wouldn’t be able to get a table until 830pm…We decided to walk in anyways and they ended up being able to get us in. There was a point where there were open tables! …So that part was a little lame but I won’t remove stats for it because I feel she just needs more training on phone etiquette and how restaurants are ran.. she was nice enough just was a little annoying that they weren’t going to get us in… but other than that the views were amazing, chairs comfy, service excellent, food excellent! Really impressed!!!!
Atmosphere: 5
Food: 5
Service: 5
Kim
Such a delight! An extensive wine list for every palette, expert service and excellent dishes!
Corry
Love the view of the lake from our table, the servicer was warm and professional. Food: Outstanding!!!
Joe Matteucci
I reserved a table weeks in advance for my wife's birthday and requested a table by the window in reservation request. We were up staying at the cabin for the weekend and looking forward to a romantic dinner by the lake. When we were seated in the middle of the restaurant, I informed the manager that we were supposed to have a window seat. The manager said unfortunately he made the decision to give up our table for a marketing team in which they were paying for their 3 day stay and dinner for them to write a good review. This was the absolute worst experience of customer service we have had and felt so low that our reservation paid dinner was not valued and we were not as important to the management team at The Narrow Steak House and the manager of the Shore Lodge John Wood. Low blow, so maybe this review will help with your marketing, add this review it's not paid for! We left immediately and had dinner at Rupert's where we were value and taken care of. Management at the Narrows Steak House and Shore Lodge should be fired, and would be if I was the owner.
Atmosphere: 1
Service: 1
robert
View and location is spectacular. Arriving, host had multiple piercings which seemed very unprofessional for such a high priced restaurant. Food was very overpriced as steak wasnt seared properly for a $57 tenderloin. A steak at Outback is better prepared but was an excellent cut. I added scallops which were way too salty and were $26 for 2. Not to complain too much but the ambiance was worth it but the food was not. Go to the bar for the same view and half the price.
Brad
Flat iron and wagyu ribs were very good. Apricot sorbet was also fantastic. Lobster Mac and doughnut dessert was just ok. Server was very nice but did seem a bit over worked. Would definitely go back.
Michelle
Absolutely delightful and delicious fare for foodies. Fresh and quality foods crafted with locally sourced items. A culinary treat enhanced by top of the line service. A true fine dining experience. Thank you Roman and support staff!
Incredible dining experience. Roman was phenomenal and everyone enjoyed the food, service and atmosphere.
Emily
Beautiful views with great food and service! I love celebrating my birthday here every year!
Roger Parker
Great Dining Experience!
Atmosphere: 5
Food: 5
Service: 5
Henry
We arrived at 5:40PM ordered a Cocktail and Sprite got a Seria Mist. Ordered our meal two salads.I ordered Steak & Mushrooms MBH ordered Scallops. It took 50 MINUTES to get our main meal. Henry Ogden
Richard
Our evening at the Narrows was wonderful. Service was superb. Roman and his staff did a great job of taking care or our needs. The food was perfectly prepared a wonderfully presented. We will be back again.
What a shame. I used to work at this historical landmark and gem of Idaho, and it so mismanaged had been for some time. We arrived at 7pm and dining room wasn't even half full and nobody had food in front of them.
Server handed us the menu and didn't care to tell us about all the 86'ed items. After we made our selections we were told they were out of nearly all the things we wanted. Staff is amateur hour considering the price tag.
Since they were out of most of our menu selections, we ended up paying for our wine and getting a steak at Lardo's across the street.
Don't get your hopes up on this one. View is beautiful; service and overall management is deplorable.
Atmosphere: 4
Food: 1
Horrible experience. We went there for our 10 year anniversary dinner and they were out of everything. First we ordered French onion soup, they were out of it. Then we ordered NY strip steaks, they were out of those. Then we ordered ribeyes, guess what, they were out. Our waiter finally told us they were out of a lot of things on the menu. After that we asked for our bill, paid for our two glasses of wine, and left. To set the stage, this was a Friday night at 7pm and the dining room was only half full. Pretty restaurant, but for what they are charging it is run very poorly.
Everything was fantastic: atmosphere, food (stuffed mushrooms and SRF American Wagyu flat iron steak), wine, service and ambience. The chefs at this property are excellent and this definitely showed during this experience!
Atmosphere: 5
Food: 5
Service: 5
I am a food snob and the dish I got was seriously the best meal I’ve had all year! We went here with low expectations as some of the food in McCall is “meh” but we were so blown away by our dinner!!! We were celebrating our 10th wedding anniversary (17 together!) and our server Matthew was really great! He made the night really special!
The sorbet brought tears to my eyes as it reminded me of the sorbet I used to eat at this little pizza place in France as a little girl! So yummy!
We were staying at the lodge and when we called the hostess to get a table she said we couldn’t get in… We wanted to eat there at like 5pm…. She said we wouldn’t be able to get a table until 830pm…We decided to walk in anyways and they ended up being able to get us in. There was a point where there were open tables! …So that part was a little lame but I won’t remove stats for it because I feel she just needs more training on phone etiquette and how restaurants are ran.. she was nice enough just was a little annoying that they weren’t going to get us in… but other than that the views were amazing, chairs comfy, service excellent, food excellent! Really impressed!!!!
Atmosphere: 5
Food: 5
Service: 5
Such a delight! An extensive wine list for every palette, expert service and excellent dishes!
Love the view of the lake from our table, the servicer was warm and professional. Food: Outstanding!!!
I reserved a table weeks in advance for my wife's birthday and requested a table by the window in reservation request. We were up staying at the cabin for the weekend and looking forward to a romantic dinner by the lake. When we were seated in the middle of the restaurant, I informed the manager that we were supposed to have a window seat. The manager said unfortunately he made the decision to give up our table for a marketing team in which they were paying for their 3 day stay and dinner for them to write a good review. This was the absolute worst experience of customer service we have had and felt so low that our reservation paid dinner was not valued and we were not as important to the management team at The Narrow Steak House and the manager of the Shore Lodge John Wood. Low blow, so maybe this review will help with your marketing, add this review it's not paid for! We left immediately and had dinner at Rupert's where we were value and taken care of. Management at the Narrows Steak House and Shore Lodge should be fired, and would be if I was the owner.
Atmosphere: 1
Service: 1
View and location is spectacular. Arriving, host had multiple piercings which seemed very unprofessional for such a high priced restaurant. Food was very overpriced as steak wasnt seared properly for a $57 tenderloin. A steak at Outback is better prepared but was an excellent cut. I added scallops which were way too salty and were $26 for 2. Not to complain too much but the ambiance was worth it but the food was not. Go to the bar for the same view and half the price.
Flat iron and wagyu ribs were very good. Apricot sorbet was also fantastic. Lobster Mac and doughnut dessert was just ok. Server was very nice but did seem a bit over worked. Would definitely go back.
Absolutely delightful and delicious fare for foodies. Fresh and quality foods crafted with locally sourced items. A culinary treat enhanced by top of the line service. A true fine dining experience. Thank you Roman and support staff!
Restaurantji Recommends
Incredible dining experience. Roman was phenomenal and everyone enjoyed the food, service and atmosphere.
Beautiful views with great food and service! I love celebrating my birthday here every year!
Great Dining Experience!
Atmosphere: 5
Food: 5
Service: 5
We arrived at 5:40PM ordered a Cocktail and Sprite got a Seria Mist. Ordered our meal two salads.I ordered Steak & Mushrooms MBH ordered Scallops. It took 50 MINUTES to get our main meal. Henry Ogden
Our evening at the Narrows was wonderful. Service was superb. Roman and his staff did a great job of taking care or our needs. The food was perfectly prepared a wonderfully presented. We will be back again.
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