Just wanted to give a shout out to Trinity and Raiden who helped me this evening! I wanted to show recognition for their kind kindness, and their outstanding customer service !
Atmosphere: 5
Food: 5
Service: 5
Melodie Swan-Fisher
As a decades-long Subway customer, I know how the sandwich should be put together most effectively-- ways that affect taste, handling, and neatness. When a sandwich maker slaps the meat and cheese in willy nilly (off-center, with no concern for spillage), we're off to a bad start. This was my experience today at the Payette location. As it was, some of the cheese melted outside the sandwich and stuck to the paper. I shouldn't have to ask for the sandwich to not be further adulterated by plopping the veggies in with no care as well, but I did. This made for a sloppy mess eaten on the go.
Additionally, before I got out the door, I found the beverage station dirty and not stocked. (Iced tea dispenser was dirty/needed a good wipe-down, and there was ONE straw left in the lid and straw caddy after I took one for myself.)
I then used the women's restroom, where I found myself stranded with no toilet paper. (Not fun!)
I wanted to alert the guys on duty when I left, but no one was up front, and I was in a hurry.
I frequent this location on my way up and down the US-95 corridor between Fruitland and McCall, and today's experience was not unusual for me.
Atmosphere: 2
Food: 2
Service: 2
Bryan Garcia
It's looks like they haven't cleaned in years.
Atmosphere: 1
Food: 1
Service: 1
Guy Perry
Ordered our usual 6 inch BLT and a footlong hot shot. Employees were friendly and fast. I was in and out on way in record time.
Food: 5
Service: 5
Allyson Walker
EDIT!!! I went back to this location and had a much better experience! This younger male took the time to make fresh tuna, make sure I got good veggies and everything was clean! He was very nice and I appreciate him taking the extra time!
This location has gone down hill. All employees act as if they’re forced to be there and it’s a total inconvenience when you want to be a paying customer!! They are slow and have no reference of customer service…
Atmosphere: 4
Food: 4
Service: 4
Joyce Douglas
Very good service, the girls were polite and the sandwiches were very good
Atmosphere: 5
Food: 5
Service: 5
Nikki Pomeroy
The entire store is absolutely filthy. Garbage and food in the dining area, work surfaces were covered in food. Drink station was sticky from spilled soda.
Atmosphere: 1
Food: 1
Service: 1
chris Holland
I hate this subway so much! They always screw up my food.
mary samudio
I found it was very odd for them to actually measure the bread. The young lady cut 1/2 an inch off the bread. Her response was she had to do it. She did say she was sorry but she had to do it. Maybe they should measure and cut before they use the bread. It's just a thought.
Atmosphere: 4
Food: 4
Service: 4
Shantyl Moreno
Unprofessional workers. Huffed and puffed when people came in and during talking. Didn’t communicate out of rotisserie chicken. Did not have the inventory to make our sandwiched but wanted to charge us the price of the food we ordered that they didn’t have? Tables and floor were dirty. Out of sweet tea. Then while eating my daughter found a long black hair in her food.
I recently visited Subway and had the pleasure of being assisted by Bishop. He was amazing and provided exceptional customer service. Bishop was attentive, friendly, and made sure my order was perfect. His positive attitude and professionalism truly stood out. Thank you, Bishop, for making my experience at Subway a great one!
Atmosphere: 5
Food: 5
Service: 5
Larry Corter
Good food and great service
Atmosphere: 5
Food: 5
Service: 5
Brian Young
Quick and convenient great service and good vibes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Avocado Sandwich
Andrew Farrow
It was a really good visit, the young gentleman was by himself and still made a sandwiches for eight different people.
Atmosphere: 5
Food: 5
Service: 5
Razaria
Ordered 4 sandwiches online through the app and they weren't made correctly ordered one toasted and it wasn't, the footlongs were not cut the 6 inch turkey that I added smashed avocado on had none. The wrap wasn't even wrapped all the way and open on both ends looked more like a flat bread then a tortilla. Your employees really need to double check an order before finishing it and saying it's good to go when it's not.
Just wanted to give a shout out to Trinity and Raiden who helped me this evening! I wanted to show recognition for their kind kindness, and their outstanding customer service !
Atmosphere: 5
Food: 5
Service: 5
As a decades-long Subway customer, I know how the sandwich should be put together most effectively--
ways that affect taste, handling, and neatness. When a sandwich maker slaps the meat and cheese in willy nilly (off-center, with no concern for spillage), we're off to a bad start. This was my experience today at the Payette location. As it was, some of the cheese melted outside the sandwich and stuck to the paper. I shouldn't have to ask for the sandwich to not be further adulterated by plopping the veggies in with no care as well, but I did. This made for a sloppy mess eaten on the go.
Additionally, before I got out the door, I found the beverage station dirty and not stocked. (Iced tea dispenser was dirty/needed a good wipe-down, and there was ONE straw left in the lid and straw caddy after I took one for myself.)
I then used the women's restroom, where I found myself stranded with no toilet paper. (Not fun!)
I wanted to alert the guys on duty when I left, but no one was up front, and I was in a hurry.
I frequent this location on my way up and down the US-95 corridor between Fruitland and McCall, and today's experience was not unusual for me.
Atmosphere: 2
Food: 2
Service: 2
It's looks like they haven't cleaned in years.
Atmosphere: 1
Food: 1
Service: 1
Ordered our usual 6 inch BLT and a footlong hot shot. Employees were friendly and fast. I was in and out on way in record time.
Food: 5
Service: 5
EDIT!!!
I went back to this location and had a much better experience! This younger male took the time to make fresh tuna, make sure I got good veggies and everything was clean! He was very nice and I appreciate him taking the extra time!
This location has gone down hill. All employees act as if they’re forced to be there and it’s a total inconvenience when you want to be a paying customer!! They are slow and have no reference of customer service…
Atmosphere: 4
Food: 4
Service: 4
Very good service, the girls were polite and the sandwiches were very good
Atmosphere: 5
Food: 5
Service: 5
The entire store is absolutely filthy. Garbage and food in the dining area, work surfaces were covered in food. Drink station was sticky from spilled soda.
Atmosphere: 1
Food: 1
Service: 1
I hate this subway so much! They always screw up my food.
I found it was very odd for them to actually measure the bread. The young lady cut 1/2 an inch off the bread. Her response was she had to do it. She did say she was sorry but she had to do it. Maybe they should measure and cut before they use the bread. It's just a thought.
Atmosphere: 4
Food: 4
Service: 4
Unprofessional workers. Huffed and puffed when people came in and during talking. Didn’t communicate out of rotisserie chicken. Did not have the inventory to make our sandwiched but wanted to charge us the price of the food we ordered that they didn’t have? Tables and floor were dirty. Out of sweet tea. Then while eating my daughter found a long black hair in her food.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I recently visited Subway and had the pleasure of being assisted by Bishop. He was amazing and provided exceptional customer service. Bishop was attentive, friendly, and made sure my order was perfect. His positive attitude and professionalism truly stood out. Thank you, Bishop, for making my experience at Subway a great one!
Atmosphere: 5
Food: 5
Service: 5
Good food and great service
Atmosphere: 5
Food: 5
Service: 5
Quick and convenient great service and good vibes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Avocado Sandwich
It was a really good visit, the young gentleman was by himself and still made a sandwiches for eight different people.
Atmosphere: 5
Food: 5
Service: 5
Ordered 4 sandwiches online through the app and they weren't made correctly ordered one toasted and it wasn't, the footlongs were not cut the 6 inch turkey that I added smashed avocado on had none. The wrap wasn't even wrapped all the way and open on both ends looked more like a flat bread then a tortilla. Your employees really need to double check an order before finishing it and saying it's good to go when it's not.
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