Coffee Crafters

I am a returning customer as I previously bought the artisan 3e in 2023. The K cup fill station was purchased at end of august 2024 and have had over 100 k cups filled.
The florida humidity did make it a challenge to keep ground from not sticking inside the doser. I contacted coffee crafters and they were very good at offering solutions and everything went well. The machine requires no electricity and its very simple I was concerned about many other models that are at comparable price but mostly made in china and could have a malfunction making returns or repairs difficult.
The device can be put together by one person, requires no prior experience. Overall very pleased.
Only con I can think of is that it will only work with ifillcup K cup brands due to its patented closing with no need for hot press.

We’ve had our roaster for 3+ years and it’s been a total rock star. As it is the most integral part of our operation, its reliability and quality are of the utmost importance. Bryce and the team have been available for every question and helped us troubleshoot any issue. It’s a rarity to call a company and always get someone on the phone, but Bryce is always available and always super helpful. If I could give more than five stars, I would. Keep up the good work!!

Three years of use with my 3e and love it.

There is a reason this company has the best reviews. The entire team is extremely helpful; the product is affordable, yet their products are productive, easy to work on, and quality. Not to mention, their YouTube channel is a huge bonus! I purchased a used machine, and they still provided me extensive customer support. I will be a continued customer for parts, and one day, a bigger machine! Thank you Coffee Crafters!!

I purchased the Artisan 3eI can’t say enough about this machine.It is extremely reliable, very intuitive to use and easy to maintain.It has boosted my productivity immensely.

I am the proud owner of an Artisan 3-e. It is an outstanding machine, and I added the Hermetheus Co-Pilot to it and the results have been excellent. It is important to also note that Coffee Crafters' staff (Bryce, especially) are incredibly patient and helpful. As my business grows, I fully intend to add a larger capacity roaster, knowing full well that it will be just as amazing a machine as this 3-e is! Thanks, Kevin McCaffrey, President, PoppaMac's Roastery, Inc.

This is my review after 2 years of using the Artisan X-e.The delivery \ packaging of the roaster was next level! Easily the best packing I've ever seen, Coffee Crafters obviously wants their products to arrive safe and sound. Customer service was top notch when I called with questions. I have now roasted countless pounds of beans from around the world to the delight of all my customers. The X-e is an exceptional workhorse that is consistent and easy to use as well as reliable. I wholeheartedly recommend Coffee Crafters and any of their fluid air bed roasters if you are in the market for one!Scott HatkowVillage Bean Coffee Company

The people at Coffee Crafters are Amazing! I just got the Valenta 7 and it is PHENOMENAL!! I had a few questions and every time I called they were all so helpful!

All of our experiences with Coffee Crafters customer service and products have been excellent! We are super-impressed with the quality of the construction of our roaster - we have an Artisan 6 purchased in 2014 and have roasted over 12,400 pounds of coffee and cacao with no major maintenance or mechanical issues.

Outstanding products and service. Everything arrived and is working as advertised. When needed some answers, immediate responses and actions were just amazing. Highly recommend to any one considering a coffee roaster. Muchas Gracias to the entire Coffee Crafters team !!!

love the 6m! it's a beast of a workhorse.can't wait for the 25 to come out!

Coffee crafters is a great product. We recently purchased the 3e and have been using it now with great success.I can't single out one part of the team of greatness because at every turn of this purchase was awesome communication and delivery by all involved. As a new business start up we couldn't be more pleased with our purchase, as the Coffee Crafters team have been outstanding with product and customer service/support.Thank you all for being a part of our families new adventure in the coffee business.

I'm still getting set up, but one thing I noticed immediately as I was unpacking, was that if the machine had handles or handholds installed it would be infinitely easier to move around. The machine has a very smooth exterior surface and there's no good way of grabbing ahold of it. Just a comment. I'll review the machine once it's in operation.I've now roasted 30 pounds or so and couldn't be more impressed. Very simple to use and consistent in it's roasts. The cooling system is impressive as well. Two thumbs up!

Great. Fast with great response to questions. Roaster is wonderful.

From the day that I inquired about the roasters at Coffee Crafters and then purchasing an Artisan 3e, the customer service has always been outstanding. The roaster is excellent and buying greens through them is simple. Excellent Ream at Coffee Crafters...Highly recommend.