Jack in the Box

Name: Jack in the Box
Address: 850 ID-41, Post Falls, Idaho, 83854, US
Telephone: (208) 777-6069
Price range: $
Rating: 2.3

$ • Fast Food, Burgers, Tacos

Hours:
850 ID-41, Post Falls
(208) 777-6069

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About Jack in the Box

Jack in the Box is a popular fast-food restaurant that has received positive reviews from its customers. According to the reviews, the restaurant's staff, particularly an employee named Tabitha, has been praised for their exceptional customer service. Customers have described Tabitha as "sweet as can be" and an "absolute angel," commending her for her friendly and helpful attitude, even going the extra mile to ensure their orders were ready when they arrived. Additionally, the reviews highlight the quality of the food, with one customer stating that the burgers were "fresh off the grill and wonderful," and so hot that it "burned [their] tongue," indicating the restaurant's commitment to serving fresh and delicious meals.

However, recent experiences also mention some issues with the staff and wait times. One customer noted that during a Saturday night around 8 pm, there was a wait of about 30 minutes in the drive-thru, which was understandable after a busy dinner rush. The manager or shift lead was seen speaking to staff in a condescending and loud manner, which was perceived as unprofessional and not a good way to motivate the team. Despite the delays, the staff remained friendly, and the food—three kid's meals and a classic wrap—was enjoyed, although it took about 12 minutes to prepare, and one drink was forgotten.

Another customer shared an experience of ordering an Oreo milkshake, but due to a shortage, it was substituted with a different flavor that they found weak and overly chocolatey, yet they still ate it. Overall, while the food quality remains good, customers have noted that during busy times, wait times and management style can affect the dining experience.