Ordered on the app from this Wendy's for the first time last night. The food was awful and bland, the fries were cold, and they messed up half the order including no bacon on a burger with bacon in the name. Will Not be going back to this location.
Atmosphere: 2
Food: 1
Service: 2
matt mason
I hate the self order kiosk’s. We had great in person service. The server/ cashier was also very nice and went above and beyond to help the elderly couple in front of us. As long as we can get service in person like this we will keep coming back!
Atmosphere: 4
Food: 5
Service: 5
William Neils
I got some baconator fries for my girlfriend, it had hair in it. Definitely a one star.
Atmosphere: 2
Food: 1
Service: 1
Jason Smith
I came in with 8 separate orders and this team handled it like pros!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Bryson Zacharias
Constant issues with orders never had one that was correct. I mean it’s convenient that’s why we go there !! But I have been there multiple times and every order I order is constantly wrong ! From missing a whole order to not taking condiments off. I guess I could check the whole bag and every burger before I leave but Iam not the one to hold up the line. And shouldn’t have to. Idk if the ai board is the problem or that’s the only thing doing its job?……
Kat D
Im surprised. I like Wendy's. It's my go to fast food for a burger or chicken sandwich. I think they have gone backwards in quality.
Atmosphere: 4
Food: 2
Service: 4
Dennis Moore
Your stupid AI computer system is ridiculous. Real people on the mic please
Gavin Ellis
Food was great wasn't a big fan of the clanker ai at the drive thru
Atmosphere: 3
Food: 5
Service: 3
Deric Mcevers
I have a large family and have never had an order missing items and that's impressive.
Atmosphere: 5
Food: 5
Service: 5
Debbie Miller
We have to been to this Wendy’s many times; we usually go thru the drive thru, but this evening I went inside to order. I was taken back by the number of workers with shoulder length hair!! Sure they had hats on, but still shouldn’t that hair be tied back? On another note it took 25 minutes to receive our order (a party of 2) seemed to be a lot of confusion as to what each person was supposed to be doing!!
Wendy is no longer what it used to be. Couldn't finish the hamburger but the fries were good.
Atmosphere: 3
Food: 1
Service: 4
KT DUBS
We ordered two number 7's and a kids cheeseburger. The kids cheeseburger was for my dog. She was there with us. How could you forget to put her cheeseburger in the bag? We wasted money on incompetence. Now our dog doesn't have her burger.
Atmosphere: 1
Food: 3
Service: 1
Dustin Meier
I just got judged for ordering two bsconators from one of the employees and she's heavy set with glasses... really rude
Atmosphere: 1
Service: 1
Jake Sherick
At 1010 they refused to serve breakfast. Told me she didn’t want to serve breakfast anymore.
Eric
Ordered chili and received second rate canned chili.
Ordered on the app from this Wendy's for the first time last night. The food was awful and bland, the fries were cold, and they messed up half the order including no bacon on a burger with bacon in the name. Will Not be going back to this location.
Atmosphere: 2
Food: 1
Service: 2
I hate the self order kiosk’s. We had great in person service. The server/ cashier was also very nice and went above and beyond to help the elderly couple in front of us. As long as we can get service in person like this we will keep coming back!
Atmosphere: 4
Food: 5
Service: 5
I got some baconator fries for my girlfriend, it had hair in it. Definitely a one star.
Atmosphere: 2
Food: 1
Service: 1
I came in with 8 separate orders and this team handled it like pros!!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Constant issues with orders never had one that was correct. I mean it’s convenient that’s why we go there !! But I have been there multiple times and every order I order is constantly wrong ! From missing a whole order to not taking condiments off. I guess I could check the whole bag and every burger before I leave but Iam not the one to hold up the line. And shouldn’t have to. Idk if the ai board is the problem or that’s the only thing doing its job?……
Im surprised. I like Wendy's. It's my go to fast food for a burger or chicken sandwich. I think they have gone backwards in quality.
Atmosphere: 4
Food: 2
Service: 4
Your stupid AI computer system is ridiculous. Real people on the mic please
Food was great wasn't a big fan of the clanker ai at the drive thru
Atmosphere: 3
Food: 5
Service: 3
I have a large family and have never had an order missing items and that's impressive.
Atmosphere: 5
Food: 5
Service: 5
We have to been to this Wendy’s many times; we usually go thru the drive thru, but this evening I went inside to order. I was taken back by the number of workers with shoulder length hair!! Sure they had hats on, but still shouldn’t that hair be tied back? On another note it took 25 minutes to receive our order (a party of 2) seemed to be a lot of confusion as to what each person was supposed to be doing!!
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Wendy is no longer what it used to be. Couldn't finish the hamburger but the fries were good.
Atmosphere: 3
Food: 1
Service: 4
We ordered two number 7's and a kids cheeseburger. The kids cheeseburger was for my dog. She was there with us. How could you forget to put her cheeseburger in the bag? We wasted money on incompetence. Now our dog doesn't have her burger.
Atmosphere: 1
Food: 3
Service: 1
I just got judged for ordering two bsconators from one of the employees and she's heavy set with glasses... really rude
Atmosphere: 1
Service: 1
At 1010 they refused to serve breakfast. Told me she didn’t want to serve breakfast anymore.
Ordered chili and received second rate canned chili.
Atmosphere: 2
Food: 1
Service: 2
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