Boba Coffee Soda - Crush Drinks

I just stopped in and got a drink. I’m 95% sure they gave me the small size when I paid for the big size. Also the tapioca was crumbly and not chewy like it used to be.

Atmosphere: 4

Food: 2

Service: 2

Very friendly people and great atmosphere! They have a butterbeer boba that tastes just like the one at Disney world!

Atmosphere: 5

Food: 5

Service: 5

This place is so chill and unique. They were doing Harry Potter themed drinks and though I got something else they sounded amazing enough I'm definitely going back! The people there were so friendly and the service was fast 10/10 recommend.

Atmosphere: 5

Food: 5

Service: 5

Super good boba. I have to come here every time I’m back in Rexburg.

Atmosphere: 5

Food: 5

Service: 5

I’m not sure if they changed their ingredients or something but I used to always get the cookies and cream one but today they gave me one with that flavor, but it had no color (like it use to) and no flavor, mainly milk. Disappointment

Atmosphere: 1

Food: 1

Service: 1

I always go to this store because I love the drinks and their crepes, but with my repeated interactions with this specific employee, I’m not so sure anymore. I hope this doesn’t sound racist coming from an Asian person, but that one Asian employee at this store is just… I don’t know— a bit rude and unwelcoming.

My first interaction with her was when I was with my two kids and a teenager I introduced to boba. We bought a couple of drinks and an order of crepe to go. But this employee didn’t seem to like us being there. She didn’t greet us nicely and was on her phone when we came in. She didn’t seem happy when I said we wanted a crepe. I asked for it to-go, but she didn’t even bother putting it in a bag—and most of all, didn’t include all the listed toppings. I let it go, thinking maybe she was just having a bad day.

The second time, when I came in, she was again on her phone. She seemed cheerful but only said hello without looking up. She took my order, and when I told her I had a free drink from my punch card, her tone and face changed. She just said, “Out in a few,” then sat down and went back on her phone. If you don’t like people redeeming their free drink after buying nine, then why offer punch cards at all?

Atmosphere: 3

Food: 5

Service: 1

I used to love Crush. Unfortunately, it has gone waaayyy downhill. The place is unwelcoming, unkept, and the service is terrible. Every employee I’ve interacted with for the last couple of months has been rude and impatient. When I went in today, there were two employees on their phones and neither looked up or said a word when I came in. They were short with me the whole time and I just felt like a huge inconvenience to them (even though I was the only one there). Also, I feel like the quality of the drinks has gone down too. I got the taro coconut smoothie and it was really watered down and the mango boba didn’t taste as good as it used to. I’m really disappointed because I like this place a lot, but I don’t want to go in when I get ignored or snapped at by the employees every time. Not a pleasant experience. I really hope to see some improvements soon.

Atmosphere: 3

Food: 3

Service: 1

The crepes and drinks are AMAZING, but you can expect a 40 minute wait in the crepes, it's happened two times to me now.

Atmosphere: 2

Food: 5

Service: 1

I ordered a brown sugar boba drink tonight over DoorDash and when receiving my drink it was just straight milk. The drink looks nothing like advertised and is super disappointing. I called the store to tell them that this was disappointing (I know DoorDash has to do the refund) and they seemed very unbothered that they sent out something missing a whole ingredient (brown sugar).

Food: 1

Service: 1

Really long wait when there seemed to be like two other small groups there. Pretty slow service. Also I wish there were more drink sizes

Atmosphere: 3

Food: 3

Service: 2

I’ve been a big fan and advocate of crush since before they were a physical location. I used to obsessively purchase their mango boba back when it was one guy making deliveries. When they first opened their location I was a huge fan, and have since tried supporting them however I could. Recently though, my experiences here have been subpar. Their drinks are great, but that’s the only plus. The customer service has gotten pretty bad to the point that the employees just rudely stair me down and don't say anything at all. I never really feel happy or welcome when I’m dining in anymore :(

It’s also, quite frankly, kinda gross in there. The shop has been open for multiple years now and it feels like they still have no idea who they are aesthetics wise. The decor is an eyesore, and the floor/walls/furniture are scuffed up and dirty looking. I don’t enjoy dining in for this reason. I really loved Crush, but I keep having bad experiences.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Mango, Taro Smoothie

The coconut taro smoothie is bomb diggity

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taro Smoothie

Most delicious drinks. I love the smoothies. Once had a smoothie with ice cubes not blended up enough. It was a crunchy drink and even one large ice cube sitting on top. Quite a disappointment because it would've been so much more delicious

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Cotton Candy

Good drinks, but VERY expensive.

Atmosphere: 5

Food: 5

Service: 3

Place is going down hill. This used to be our spot for a treat but we won’t be coming back.

Atmosphere: 3

Food: 1

Service: 1