Everything was good I just have one recommendation to improve their menu. They didn't have an option to have ice cream on the coconut shrimp.
Atmosphere: 5
Food: 5
Service: 4
Rory Patterson
I have a warning for everyone coming in a large group. We came here for a birthday party. We split the bill a few different ways between the 3 families. At the end when they took our card they didn't bring a bill and just asked for our cards. After they ran our cards, our waiter ONLY brought back the slip that asks for a signature and a tip, but did not bring back the slip that shows what we all ordered. I asked for the other slip so I could see everything I was being charged. Some items were incorrect, and they had added a gratuity. I understand perfectly well that a gratuity is custom for a big group, but our waiter thought he'd be clever and only bring the slip that asks for a signature and a tip so you couldn't see that you already paid a gratuity. Dirty work, and he knows what he was doing. When I asked for the other slip, he ran and got it, and it was already printed.
As far as the food goes, everything was just fine. Service was slow, but it was busy, so being slow was understandable. We were hungry and the hawaiian food was yumm.
We ordered a few sushi rolls and there was a lot going on and the flavors all just sort of mashed together. Wouldnt do those again except for the basic ones.
I'd be hesitant to go here again and I'd make sure to keep the waiter honest.
Atmosphere: 4
Food: 4
Service: 2
Eli Heindel
Food taste pretty good and portions are great. Definitely worth the price.
Atmosphere: 5
Food: 5
Service: 4
mandy gonzalez
First and last time I go here! I called at 6:39 and did a pick up order. They told me it would be 25 minutes before it was ready. So I got there right at 7:05. Thinking I would go in and pick up the food. 1st of all the whole set up inside is crazy! No where to pick up your food, just tables everywhere. So I stand at the bar just waiting. 5 minutes later a waitress asks how she can help me. I tell her I need to pick up my order. She brings me a ticket, I pay and then tells me she will bring me the food when it’s ready! Like what?????? So I wait till 7:27. I just don’t understand. It was literally pulled pork and Mac salad!!!! So unimpressed by the whole experience, and then to have the food be so underwhelming! Total waste of time and money!
Atmosphere: 1
Food: 1
Service: 1
Alesha Laney
I never write reviews but this needs to be heard. I have never experienced such poor service, and no one should ever go here!!! I don’t normally care if the service is bad if the food is good but this is where I draw the line. This used to be my favorite restaurant that I frequented but I will not be returning here after last Thursday. We called to make a reservation but were informed they don’t take reservations. No problem, we had tried to reserve it before with no success but we were always able to get in, even with bigger groups. When we arrived with our group at about 6:30, they asked if we were the group of 20 who had made a reservation. (How did they make a reservation but we couldn’t?) We had a 10 or so minute wait to be seated before being put in the corner, out of the waitresses view. After we were seated, the group of 20 arrived and another group about our number of guests, 13 or so, were also seated. We watched as the waitresses took their orders and got them drinks while we were left in the corner. It took them a good 20 minutes to get our drinks and maybe 30 more for those drinks to get to us. The two tables with large groups who arrived AFTER us received their food before they had even taken our order. At this point we were frustrated. It had been over an hour. I knew service here is normally slow, but this was ridiculous. Some of our group had time to even leave to pack up and check out of their hotel before coming back. Still no sign of food and no waitresses. We realized that the restaurant had actually closed at this point, 8:00. Some of our group even had to leave because of young children and health conditions. We waited over TWO HOURS before getting our food. Normal, good restaurants at least offer free drinks or dessert if the wait is longer than normal. I would have expected this at a 45 minute wait or even an hour. 2 hours is not acceptable. One of the waitresses even spilled a drink on one of us as the food arrived. They clearly just ignored our group and gave priority to the people who came after us because they forgot they put us in the corner where they didn’t see us. This place needs to get themselves together. They need to hire more people and teach better practices to their employees. It’s such a shame that their service is such an obstacle to the good food they serve. Will not return and will be spreading the word.
TLDR: we waited 2+hours for food, 2 big groups came after us and they were served before us, extremely poor service
Atmosphere: 1
Food: 4
Service: 1
Erica Sabo
So good. I like that there is so much variety for all the picky eaters in my family, everyone found something they liked . The servers are super friendly and give the right amount of attention . Our drinks were always full , the food came out hot and crispy, and everything had good flavor. I had the berto special which I enjoyed because it's like sampling 4 different meals. Definitely going again
Atmosphere: 4
Food: 5
Service: 5
Clara Wright
Most of the time service is quick, but occasionally it takes an hour to get our food. I love their sushi and they have a lot of other great options.
Food was amazing here! Filled us right up and was so fresh and good to the mouth.
Atmosphere: 4
Food: 5
Service: 5
Devon Cook
Mack salad here slaps harder than Mo bettas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kalua Pig Plate
Kevin Claunch
The food was nasty
Atmosphere: 1
Food: 1
Service: 1
Britney McGinnis
Our family all loved our food. Huge portions. Gluten free options.My one huge disappointment was being quite surprised by automatic gratuity being added. We are good tippers and we're an average family of 5. To unexpectedly charge us 15% for gratuity at this casual dining restaurant was confusing.... And we were confused on if this goes to the server? Do we still tip on top. There was only one server for the whole place, she was great, food was fast. She was busy. So we either gave her the worst tip of 10% or a great tip of 25%. In the US custom is gratuity is used for larger parties, high end fine dining. It felt wrong to be unclear and NOT tip her. So we tipped more. Bringing our $80 meal to over $120 which was NOT what we had budgeted for our outing. So again, great place. Just disappointed and confused about this pay structure.
Atmosphere: 5
Food: 5
Service: 5
Eric Haffner
Friendly atmosphere, great Hawaiian-style plate options, and location close to campus. Great spot to eat if you are visiting and want to avoid fast food.
Absolutely delicious ?
Atmosphere: 5
Food: 5
Service: 5
Its really good food, balanced
Atmosphere: 4
Food: 5
Service: 5
This place is Da Bomb!
Atmosphere: 5
Food: 5
Service: 5
Everything was good I just have one recommendation to improve their menu. They didn't have an option to have ice cream on the coconut shrimp.
Atmosphere: 5
Food: 5
Service: 4
I have a warning for everyone coming in a large group. We came here for a birthday party. We split the bill a few different ways between the 3 families. At the end when they took our card they didn't bring a bill and just asked for our cards. After they ran our cards, our waiter ONLY brought back the slip that asks for a signature and a tip, but did not bring back the slip that shows what we all ordered. I asked for the other slip so I could see everything I was being charged. Some items were incorrect, and they had added a gratuity. I understand perfectly well that a gratuity is custom for a big group, but our waiter thought he'd be clever and only bring the slip that asks for a signature and a tip so you couldn't see that you already paid a gratuity. Dirty work, and he knows what he was doing. When I asked for the other slip, he ran and got it, and it was already printed.
As far as the food goes, everything was just fine. Service was slow, but it was busy, so being slow was understandable. We were hungry and the hawaiian food was yumm.
We ordered a few sushi rolls and there was a lot going on and the flavors all just sort of mashed together. Wouldnt do those again except for the basic ones.
I'd be hesitant to go here again and I'd make sure to keep the waiter honest.
Atmosphere: 4
Food: 4
Service: 2
Food taste pretty good and portions are great. Definitely worth the price.
Atmosphere: 5
Food: 5
Service: 4
First and last time I go here! I called at 6:39 and did a pick up order. They told me it would be 25 minutes before it was ready. So I got there right at 7:05. Thinking I would go in and pick up the food. 1st of all the whole set up inside is crazy! No where to pick up your food, just tables everywhere. So I stand at the bar just waiting. 5 minutes later a waitress asks how she can help me. I tell her I need to pick up my order. She brings me a ticket, I pay and then tells me she will bring me the food when it’s ready! Like what?????? So I wait till 7:27. I just don’t understand. It was literally pulled pork and Mac salad!!!! So unimpressed by the whole experience, and then to have the food be so underwhelming! Total waste of time and money!
Atmosphere: 1
Food: 1
Service: 1
I never write reviews but this needs to be heard. I have never experienced such poor service, and no one should ever go here!!! I don’t normally care if the service is bad if the food is good but this is where I draw the line. This used to be my favorite restaurant that I frequented but I will not be returning here after last Thursday.
We called to make a reservation but were informed they don’t take reservations. No problem, we had tried to reserve it before with no success but we were always able to get in, even with bigger groups. When we arrived with our group at about 6:30, they asked if we were the group of 20 who had made a reservation. (How did they make a reservation but we couldn’t?) We had a 10 or so minute wait to be seated before being put in the corner, out of the waitresses view.
After we were seated, the group of 20 arrived and another group about our number of guests, 13 or so, were also seated. We watched as the waitresses took their orders and got them drinks while we were left in the corner. It took them a good 20 minutes to get our drinks and maybe 30 more for those drinks to get to us. The two tables with large groups who arrived AFTER us received their food before they had even taken our order. At this point we were frustrated. It had been over an hour. I knew service here is normally slow, but this was ridiculous. Some of our group had time to even leave to pack up and check out of their hotel before coming back. Still no sign of food and no waitresses. We realized that the restaurant had actually closed at this point, 8:00. Some of our group even had to leave because of young children and health conditions.
We waited over TWO HOURS before getting our food. Normal, good restaurants at least offer free drinks or dessert if the wait is longer than normal. I would have expected this at a 45 minute wait or even an hour. 2 hours is not acceptable. One of the waitresses even spilled a drink on one of us as the food arrived. They clearly just ignored our group and gave priority to the people who came after us because they forgot they put us in the corner where they didn’t see us. This place needs to get themselves together. They need to hire more people and teach better practices to their employees. It’s such a shame that their service is such an obstacle to the good food they serve. Will not return and will be spreading the word.
TLDR: we waited 2+hours for food, 2 big groups came after us and they were served before us, extremely poor service
Atmosphere: 1
Food: 4
Service: 1
So good. I like that there is so much variety for all the picky eaters in my family, everyone found something they liked . The servers are super friendly and give the right amount of attention . Our drinks were always full , the food came out hot and crispy, and everything had good flavor. I had the berto special which I enjoyed because it's like sampling 4 different meals. Definitely going again
Atmosphere: 4
Food: 5
Service: 5
Most of the time service is quick, but occasionally it takes an hour to get our food. I love their sushi and they have a lot of other great options.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Food was amazing here! Filled us right up and was so fresh and good to the mouth.
Atmosphere: 4
Food: 5
Service: 5
Mack salad here slaps harder than Mo bettas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kalua Pig Plate
The food was nasty
Atmosphere: 1
Food: 1
Service: 1
Our family all loved our food. Huge portions. Gluten free options.My one huge disappointment was being quite surprised by automatic gratuity being added. We are good tippers and we're an average family of 5. To unexpectedly charge us 15% for gratuity at this casual dining restaurant was confusing.... And we were confused on if this goes to the server? Do we still tip on top. There was only one server for the whole place, she was great, food was fast. She was busy. So we either gave her the worst tip of 10% or a great tip of 25%. In the US custom is gratuity is used for larger parties, high end fine dining. It felt wrong to be unclear and NOT tip her. So we tipped more. Bringing our $80 meal to over $120 which was NOT what we had budgeted for our outing. So again, great place. Just disappointed and confused about this pay structure.
Atmosphere: 5
Food: 5
Service: 5
Friendly atmosphere, great Hawaiian-style plate options, and location close to campus. Great spot to eat if you are visiting and want to avoid fast food.
Kid-friendliness: Kid menu is available.
Atmosphere: 5
Food: 5
Service: 5
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