Ordered online and picked it up through the drive through. Ordered a meal with chips and a drink. They didn't have the drink I ordered, forgot the chips, toasted it when I didn't ask for that or the bread was just left out and so hard I couldn't chew half of it (not sure which one). It was a simple, basic order. Don't think I will be back..
K Parker
I don't know why they have Mr. Small man syndrome wrapping sandwiches. All of our sandwiches, four of them, we're wrapped so tight all the guts were oozing out. They looked half the size they should have been. Screaming to be set free. Very messy and not very tasty. Where is the pride in workmanship? Ask yourself - would you eat that?
Atmosphere: 3
Food: 2
Service: 1
M Peterson
Do not place an online order. They do not get noticed. Staff is excellent at ignoring customers standing right in front of them Terrible customer service. Worst of any Subway I’ve been to.
Atmosphere: 1
Food: 3
Service: 1
Brinlee Hale
Everytime I go in lately and Kennedy and Kaydence are working I feel so welcomed and they make the best sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
hailee f
This subway has always been pretty slow service, but I went in today and there was new staff and they did a phenomenal job. They were extremely fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
Jonah Lish
Store is clean, atmosphere is as a subway should be. However. I ordered on the app, and showed up around 3 minutes after the website said it was done. Not only was the order not done, all 3 employees had to scramble to find the order receipt. I highly recommend either dining in or being in store to order. It will keep the employees accountable. At the time of writing I've been waiting for the order for 20 mins. It also seems the employees are prioritizing walk ins over an order that's 20+ mins old. It's a shame because this store can be great. TLDR: don't order online.
Atmosphere: 4
Food: 4
Service: 1
Reya Thurman
I would give zero stars if I could. I sat in front of the window with my window down for about five minutes since the speaker to take orders on said to take your order at the window. nobody said anything to me, not even coming over to tell me they’d be with me in just a minute.
Atmosphere: 1
Food: 1
Service: 1
Devan Borsboom
Did not open on time.
Kamilyn Wright
This subway store has been the worst one i have gone to. I only do pick up orders and everytime the order has been wrong so they don't read the ticket throughly. I also had an online order I ordered an hour ahead of time and when I went in to pick it up (5 mins past when it should have been ready) it wasn't done. When I asked about it they said it was probably almost done. They hadn't even started it. The girl who ended up doing it was a brat and didn't acknowledge me at all. I waited in the store for 40 extra mins when it would have been fast to just get in line. It was a joke.
Atmosphere: 1
Food: 1
Service: 1
Cathe Felz
Couple of food safety things to consider that we observed during our visit 6.18.24. The gentlemen cleaning the customer seating area was not wearing glo especially to do the cleaning. He stopped cleaning and checked to see how much ice was in the beverage machine. He reached into the hopper with his bare hand to check the level of the ice...how many times a day does he touch the ice with unwashed, un sanitized hands ✋️. Gross! Se and the young man at the counter has long hair which was not restrained by the visor he was wearing. The longer section of his hair was actually pulled over the top on the visor and di not have additional restraints. Both of these observations go against ServSafe and FDA recommendations. Retraining should be planned for both of these employees.
I couldn't get my online order to work and was so frustrated because I wanted to use an online promotion. I called the store and they were so kind and helpful. Got there and my order was ready and they were so quick and amazing! Best Subway experience EVER!
Atmosphere: 5
Food: 5
Service: 5
Brynlee Noble
I came in 5 minutes before closing while 2 girls were working, the whole time I was ordering they just kept telling me to remember that they were closing soon. Super rude overall, cutting me off in the middle of sentences and being very unfriendly, saw them getting mad through the window because more people had pulled up behind me. Then told me they couldn’t toast my sandwich when it was after 9. But didn’t mention that prior to me paying. Horrribleeee customer service
Bethany Ann
Foods always so good
Logan Keller
45 min for 2 footlongs is completly ridiculous. 0 apology either. Thanks for making me miss my wife's lunch break Subway.
Jace Meyer
Just like every other subway, expect for some reason they are really slow here. I’ll do an online order and wait 20mins and when I show up it hasn’t even been started and then it takes another 10mins
Ordered online and picked it up through the drive through. Ordered a meal with chips and a drink. They didn't have the drink I ordered, forgot the chips, toasted it when I didn't ask for that or the bread was just left out and so hard I couldn't chew half of it (not sure which one). It was a simple, basic order. Don't think I will be back..
I don't know why they have Mr. Small man syndrome wrapping sandwiches. All of our sandwiches, four of them, we're wrapped so tight all the guts were oozing out. They looked half the size they should have been. Screaming to be set free. Very messy and not very tasty. Where is the pride in workmanship? Ask yourself - would you eat that?
Atmosphere: 3
Food: 2
Service: 1
Do not place an online order. They do not get noticed. Staff is excellent at ignoring customers standing right in front of them Terrible customer service. Worst of any Subway I’ve been to.
Atmosphere: 1
Food: 3
Service: 1
Everytime I go in lately and Kennedy and Kaydence are working I feel so welcomed and they make the best sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
This subway has always been pretty slow service, but I went in today and there was new staff and they did a phenomenal job. They were extremely fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
Store is clean, atmosphere is as a subway should be.
However.
I ordered on the app, and showed up around 3 minutes after the website said it was done. Not only was the order not done, all 3 employees had to scramble to find the order receipt. I highly recommend either dining in or being in store to order. It will keep the employees accountable. At the time of writing I've been waiting for the order for 20 mins. It also seems the employees are prioritizing walk ins over an order that's 20+ mins old.
It's a shame because this store can be great.
TLDR: don't order online.
Atmosphere: 4
Food: 4
Service: 1
I would give zero stars if I could. I sat in front of the window with my window down for about five minutes since the speaker to take orders on said to take your order at the window. nobody said anything to me, not even coming over to tell me they’d be with me in just a minute.
Atmosphere: 1
Food: 1
Service: 1
Did not open on time.
This subway store has been the worst one i have gone to. I only do pick up orders and everytime the order has been wrong so they don't read the ticket throughly. I also had an online order I ordered an hour ahead of time and when I went in to pick it up (5 mins past when it should have been ready) it wasn't done. When I asked about it they said it was probably almost done. They hadn't even started it. The girl who ended up doing it was a brat and didn't acknowledge me at all. I waited in the store for 40 extra mins when it would have been fast to just get in line. It was a joke.
Atmosphere: 1
Food: 1
Service: 1
Couple of food safety things to consider that we observed during our visit 6.18.24. The gentlemen cleaning the customer seating area was not wearing glo especially to do the cleaning. He stopped cleaning and checked to see how much ice was in the beverage machine. He reached into the hopper with his bare hand to check the level of the ice...how many times a day does he touch the ice with unwashed, un sanitized hands ✋️. Gross! Se and the young man at the counter has long hair which was not restrained by the visor he was wearing. The longer section of his hair was actually pulled over the top on the visor and di not have additional restraints. Both of these observations go against ServSafe and FDA recommendations. Retraining should be planned for both of these employees.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
I couldn't get my online order to work and was so frustrated because I wanted to use an online promotion. I called the store and they were so kind and helpful. Got there and my order was ready and they were so quick and amazing! Best Subway experience EVER!
Atmosphere: 5
Food: 5
Service: 5
I came in 5 minutes before closing while 2 girls were working, the whole time I was ordering they just kept telling me to remember that they were closing soon. Super rude overall, cutting me off in the middle of sentences and being very unfriendly, saw them getting mad through the window because more people had pulled up behind me. Then told me they couldn’t toast my sandwich when it was after 9. But didn’t mention that prior to me paying. Horrribleeee customer service
Foods always so good
45 min for 2 footlongs is completly ridiculous. 0 apology either. Thanks for making me miss my wife's lunch break Subway.
Just like every other subway, expect for some reason they are really slow here. I’ll do an online order and wait 20mins and when I show up it hasn’t even been started and then it takes another 10mins
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