Just about have to walk in to get anything. The app sucks, can't call in to order or you'll get put on hold, they always take more time then they tell you, and get your order wrong. For the time spent you're better off going to Ridleys, buying a tombstone pizza and making it yourself.
Atmosphere: 1
Food: 1
Service: 1
Zack Winter
The worst customer service I have ever experienced. I called to set up new number new address. I have ordered from Pizza Hut in Rupert many times before. So when I called in to get everything set up, he seems to be struggling on the coordinates of my house. He then puts me on hold and says " let me get my manager real quick ". I tell him go right ahead no problem at all. He then proceeds to tell me that because they have a new system they will not be delivering my order and that if I want to order anything I need to go and pick it up. They could have asked me my address and put it into their own GPS to bring me my food but they didn't. I then told the guy that was the worst excuse I have ever heard. They then immediately hung up on me without any further assistance.
Twixy Alvarado
Ordered a Alfredo pasta just to find a nasty long hair. Lost my appetite wast of
Atmosphere: 1
Food: 1
Service: 1
joseph gallegos
Great food awesome service and gets my order everytime and when I got the wrong pizza they made mine and let me keep the wrong one great place and very
Atmosphere: 4
Food: 5
Service: 5
Patrick Marino
Damn good pizzaKid-friendliness: My kids are a handful and 5he staff did well in maintaining there cool
Atmosphere: 5
Food: 5
Service: 5
Esteban Salinas
Quality and taste of food was great but customer service needs improvement. Was told that special is only on online orders when I have placed it on walk ins before. Cancelled order whit representative and placed order on cell phone.
Shanne Wright
Great price lacks in flavor
Susan Jentzsch
Great pizza and good deals! Pretty happy with the toppings for the most part. Ready when I needed them, thank you! Happy teenagers gobbled them up
Erick
They don't answer their phones can't be dependable for delivery.
Food was great and just as we ordered it. Ready fast and freindly service.
Meagan Mitchell
Pizza was made exactly how we were wanting the store was clean and the staff was friendly.
Trish Willmore
I love the Buffalo wings here! My favorite so far! Cooked perfectly with a touch of crispiness, just how I like them. Employees are extra nice as well which is not always the case compared to other pizza huts I’ve gone to.
Mr. Funkodelic
I ordered three times from pizza hut hoping they will get my order right but no they messed up three times! The girl that answer the phone to take orders does not comprehend what you want to order you have to keep repeating yourself and on top of that the lady in front of me was arguing because she ordered a pizza for delivery two hours ago and never got there pizza the worst customer service ever! And they all seem high as he'll this is rupert idaho's pizza hut establishment gross! Not for me choose another place.
Eddy
I got three Melts and it seemed to not have much cheese and was in the oven to long, it was hard. Other than that it was alright.
Prompt service at pickup and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Just about have to walk in to get anything. The app sucks, can't call in to order or you'll get put on hold, they always take more time then they tell you, and get your order wrong. For the time spent you're better off going to Ridleys, buying a tombstone pizza and making it yourself.
Atmosphere: 1
Food: 1
Service: 1
The worst customer service I have ever experienced. I called to set up new number new address. I have ordered from Pizza Hut in Rupert many times before. So when I called in to get everything set up, he seems to be struggling on the coordinates of my house. He then puts me on hold and says " let me get my manager real quick ". I tell him go right ahead no problem at all. He then proceeds to tell me that because they have a new system they will not be delivering my order and that if I want to order anything I need to go and pick it up. They could have asked me my address and put it into their own GPS to bring me my food but they didn't. I then told the guy that was the worst excuse I have ever heard. They then immediately hung up on me without any further assistance.
Ordered a Alfredo pasta just to find a nasty long hair. Lost my appetite wast of
Atmosphere: 1
Food: 1
Service: 1
Great food awesome service and gets my order everytime and when I got the wrong pizza they made mine and let me keep the wrong one great place and very
Atmosphere: 4
Food: 5
Service: 5
Damn good pizzaKid-friendliness: My kids are a handful and 5he staff did well in maintaining there cool
Atmosphere: 5
Food: 5
Service: 5
Quality and taste of food was great but customer service needs improvement. Was told that special is only on online orders when I have placed it on walk ins before. Cancelled order whit representative and placed order on cell phone.
Great price lacks in flavor
Great pizza and good deals! Pretty happy with the toppings for the most part. Ready when I needed them, thank you! Happy teenagers gobbled them up
They don't answer their phones can't be dependable for delivery.
Restaurantji Recommends
Food was great and just as we ordered it. Ready fast and freindly service.
Pizza was made exactly how we were wanting the store was clean and the staff was friendly.
I love the Buffalo wings here! My favorite so far! Cooked perfectly with a touch of crispiness, just how I like them. Employees are extra nice as well which is not always the case compared to other pizza huts I’ve gone to.
I ordered three times from pizza hut hoping they will get my order right but no they messed up three times! The girl that answer the phone to take orders does not comprehend what you want to order you have to keep repeating yourself and on top of that the lady in front of me was arguing because she ordered a pizza for delivery two hours ago and never got there pizza the worst customer service ever! And they all seem high as he'll this is rupert idaho's pizza hut establishment gross! Not for me choose another place.
I got three Melts and it seemed to not have much cheese and was in the oven to long, it was hard. Other than that it was alright.