Pack River Store
1587 Rapid Lightning Rd, Sandpoint
(208) 263-2409
Recent Reviews
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Jayden was our server and the service was exceptional! Yes, the prime rib was excellent, and that's from a line cook who worked in multiple restaurants where we served prime rib. I've also been a server in many restaurants, and I know the steps of service. And I'm telling you, the service was on point! The food was great, and the service was phenomenal! It's absolutely worth it! If you're on the fence about eating here, get off the fence and go. You'll thank yourself after.
Atmosphere: 5
Food: 5
Service: 5
We came for breakfast and loved it all. Food was delicious and the atmosphere is super cozy and nostalgic. We had great prompt service and they serve delicious Evan’s Brothers coffee. Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Luckily we had a local tour guide (a friend) who is in the food industry and he said we HAD to go here for breakfast! Got some pork belly Bennie which was solid but the pancakes stole the show….and the table. They were huge and delicious. Top 3 pancakes I’ve had. Highly recommend this spot!
Atmosphere: 5
Food: 5
Service: 5
Food, service, and atmosphere were perfect! If you're looking for a laid back environment and top scale food, this is your place! The fish tacos were some of the best I've ever had!
Atmosphere: 5
Food: 5
Service: 5
I visited the restaurant for breakfast at 10 a.m. on Saturday, July 26, 2025. It was moderately busy, with a few open tables, so it didn’t appear overwhelmed. After realizing it was a seat-yourself situation and that we needed to check in at the store counter, a server arrived within a few minutes to take our order.
Unfortunately, that’s where the positives ended.
We waited over an hour without receiving any food. During that time, we noticed several larger tables that had arrived after us being served well before. Eventually, we flagged down a server to ask about our order. She responded that she’d check and that it should be out soon. But she passed our table several more times without any update or acknowledgment.
After more than an hour of waiting, we informed the same server that we were leaving. Her response: “Okay.” No apology. No explanation. No effort to salvage the experience.
To add to the frustration, this same server had been sitting and eating with what appeared to be friends or family for nearly as long as we had been waiting. I fully understand that staff need breaks too, but if the kitchen is so backed up that guests are waiting over an hour for basic breakfast items, it’s not a great look to see a staff member leisurely dining in the front of house.
In short, the service was inattentive and dismissive, and the overall experience left us frustrated and hungry. I hope this was an anomaly, but based on this visit, I won’t be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
We have been wanting to go here for years. Made it there today. We were super excited. Waiting for over an hour. 3 tables that came after us with 6 people at each table were served before us. I had asked the waitress and she said she'd find out what the hold up was. She never got back to us. After the third table was served, I told her we were leaving. She said okay. Never apologized. It was just my husband and I. Super disappointed.
It is definitely a place where you can't be in a rush. It did take a bit for the food to be served but it was well worth it.
Atmosphere: 4
Food: 5
Service: 5
Food is underwhelming and overpriced. Service slow and rude and behind the kitchen doors some staff members are barefoot and I mean dirty barefoot. Atmosphere is nice atleast
Atmosphere: 3
Food: 1
Service: 1
Hands down one of the best places to eat in all of Idaho. And that's a high bar.
Atmosphere: 5
Food: 5
Service: 5
The food itself was good, but the service was greatly disappointing. From the moment we were seated, it took an hour before we received our meal. During that time, we politely asked our server for an estimated wait time, especially after noticing that two other tables who were seated after us received their food well before ours.
After asking about our food, what appeared to be the owner or manager responded in a surprisingly rude manner, informing us that it had only been 28 minutes since our order was placed — which suggests, if anything, that our order wasn’t put in until much later after we ordered. Instead of addressing the delay, she made us feel as though we were being unreasonable for asking. To make matters worse, our water glasses sat empty throughout the entire waiting period.
Restaurantji Recommends
Just your average breakfast. :))) But, the BEST THING was the SWEET POTATO FRIES! LOVE THEM. Not pictured though
Fun place to eat breakfast or lunch. It’s a beautiful drive. Food has always been delicious with great service. Today I had a tasty veggy Benedict breakfast
my dad owns this place, so I love it
No customers, waited 50 minutes, no updates on why so slow. I burger way over done, 1/4 bowl of chili..which was the special, as the main dish, I asked for the chips it was supposed to come with and got crumbs from the bottom of a bag later, daughter got a chicken special that covered 1/2 of the bun. I live on this street. This used to be a great place, so I expect what it used to be, but more often than not, it's just not. The server sucked, no apologies or why it took so long. I probably won't say it's a great place to anyone again because it's just very inconsistent, and sloppy meals at times, now, portions so small you need to eat when you get home. Don't start a new restaurant when you can't manage the one that made you popular..
Great food, really friendly staff. Great atmosphere for my 1 and 4 year old which can be challenging, but they have high chairs and a menu for kiddos. Had their chicken ciabatta today and it was epic. I've also grabbed local eggs from their fridge in the past which were awesome.
Parking: Plenty of parking in their gravel lot in front of the restaurant.
Kid-friendliness: High chairs, crayons and menu with pictures to color.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Crunch, Pancakes, Patty Melt
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