The Hydra Steakhouse

$$ • Steakhouses, Salad, Cocktail Bar

Hours:
115 Lake St, Sandpoint
(208) 263-7123

Customers' Favorites

The Hydra Steakhouse Reviews

Restaurantji Rating
4.2 (375)
Restaurantji Rating

I had dinner with two friends of mine (11/15/2023 around 5:30pm). The waitress (Diane) was our server. She was the rudest/worst server I ever had the displeasure of ruining my dining experience. It all started when she took our order. When she got to me, I asked her if they served bread, because there wasn't any on the table, and because I was thinking of ordering steamed clams. She looked at me with a surprised "Duh" look on her face "Of course we serve bread!?" So I calmly ordered the steam clams ($14). She blurted out "for appetizer or dinner?" I told her dinner, and she walked away. She delived our food. She served my steam clams and 2 pieces of garlic bread on a separate plate. So we proceeded to dine... She came back and I asked her for some more bread? She pointed to my bread plate and asked me, "the same kind or plain bread?" I thought to myself, was I being charged for garlic bread? So I asked for plain bread. She brought me a basket of plain bread. (Which I actually wanted in the first place to go with my steam clams!?!) One of my friends tried to get her attention. Finally she came to our table. He asked her for a box for his leftovers and asked for separate checks for the three of us, before she tallied all of our orders on one bill, so as Not to inconvenience her. The look she gave him was unforgivable. (For the record, I've been in the Bar Restaurant Business for 35+ years) so she brings over the three separate bills. My bill totaled $18.02. I left a $20 on the bill tray. When she picked up the bill tray, she asked if I needed change. I told her yes (I did not tell her that I needed two quarters). After a while she came back and placed my change in front of me and said I put the two cents in to make it an even two dollars. I didnt want to make a scene so I bit my tongue and didn't respond to her childish/smart ass comment!! We eventually left, and I just left the money ($2) on the tray. I have never stiffed Anyone in the Bar Restaurant business! I have Always left a 30-40% gratuity for good personable service to anyone who made/makes my dining experience enjoyable, including bussers, host/hostess etc. The Hydra Restaurant was recommended to us by a Fishing Charter owner today. I will share my experience with Him and All my Friends/Family and Social Media Outlets, about the Terrible service We received tonight! I definitely won't be recommending The Hydra Steakhouse to anyone I know or talk to in the future!! {SHAME ON YOU, DIANE!!!?! If you don't enjoy your employment as a High End Restaurant Server, find another job you might enjoy, that does not have to do with Public Service!?!!}

Restaurantji Rating

Wonderful food and delightful service every time. The menu has something for everyone and the offerings are always served with a smile. Great music playlist last night! Ask to be seated in Alyssa's section. She's great.

Restaurantji Rating

I love the service n food is so good great customer service!!

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The Hydra Steakhouse Menu
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Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM
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