Placed an on-line order for pick up. Show up 10 minutes after estimated ready time and ask for my order and the person is confused because she has my receipt but no food, doesn't say anything else and keeps helping other people. Nothing is said for another 10 minutes finally someone comes out and doesn't apologize or anything and says with an attitude do you want your order remade. I expression my opinion how there way for pickups isn't clearly working and she sats "not my fault someone grabbed your order, so do you not want me to remake your order?" No why would i wait another 20 minutes for food from a place with such horrible customer service. Worst customer service ever.
Atmosphere: 1
Service: 1
Huck Hanson
The food there is just very good and you can’t go bad with it
Food: 4
Service: 4
Recommended dishes: World-Famous Pancake Combo
Charu Czaplewski
I usually love IHOP for their food and service, but this week’s dine-in experience was disappointing. The pancakes, which are normally soft and fluffy, were crunchy. Our table also had ants, which made the experience uncomfortable.
Additionally, the prices for side dishes were different from what the waitress told us, which was frustrating. I believe this was a one-off situation since my past visits have been great, but overall, things could have been better. Hoping for improvement next time!
Atmosphere: 3
Food: 3
Service: 3
alfonso mata
Good food service is ok food takes to long
Atmosphere: 3
Food: 4
Service: 3
Tom Prewitt
Everything was good today. Our french toast was amazing and Krystal was fantastic. She was very pleasant with a happy smile. She seems to really enjoy working here. Please keep her around.
Atmosphere: 4
Food: 5
Service: 5
Deanndra Mckenzie
Just good ole ihop
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Onion Rings
Trese Brown
I frequent this place often....always enjoyable. Staff very nice.
Atmosphere: 4
Food: 4
Service: 4
Mrs. T
I was so disappointed about my omelet. I usually order the chicken fajita omelet, and it usually covers the entire plate.... yesterday it was about the size of a dessert plate. The price was 15. At this point I will not be back.
Well as usual doesn't matter how many times I call n complain about the night staff stating they have no ice cream. Again tonight Dec. 26 was told by staff no ice cream last week the gentleman working said we usually don't make them at night but I'll make an exception for you but it will be in a to go cup. This location needs to get it together right now I'm the only one in the location and was told there was no ice cream.
Atmosphere: 4
Food: 5
Service: 2
Abdul Hasib
Although the table was cleaned, floor had lots of spilled liquid. Our foot began slipping and sliding. Crazy. We moved to the next table and no one asked us why.
Wanted the other side but they sold it was closed so we were stuck on this side next to...this couple next to us. The guy couldn't speak without mentioning curse words. Very poor vocabulary and loud. You would think that the manager or someone would have told the man to keep it down or tell them to leave due to the use of vulgar language disturbing other patreons. But no, of course it's about the $$$.
Probably will never eat at this place at 2 am again.
Atmosphere: 1
Food: 4
Service: 4
Alex guerrero
To start out the tomato soup was lukewarm to cold. it wasn't even hot to where u would have to blow a little air to consume it, so that was a disappointment. Then the appetizer sampler was such a debacle! The mozzarella sticks were cold with no stretch on the cheese the chicken strips had more batter than chicken and the onion rings were way too wet and thick to even bite them without them falling completely apart. The marinara sauce wasn't even marinara, it was tomato paste it was super thick and disgusting. The only saving quality is the service. They're fast and ready to assist. However our server wasn't the most knowledgeable, never offered what the choices of sauces were for the entrees. I am really disappointed with the quality that IHOP has gotten to. it used to be better than Denny's but at this point I would rather go anywhere else.
Atmosphere: 1
Food: 1
Service: 3
Trenton Daniels
Absolutely horrible i waited for a table, not for to long as it was just me only for them to tell me they have no country gravy for my chicken fried steak, that was the only reason I came here only to be disappointed.
Food: 1
Service: 1
Christina Petrusek
Food was terrible restaurant was not even busy. Everything was cold and nit cooked. My daughter ordered the peppermint pancakes. They arrived burgeon the bottom and raw in the middle. Took forever to come back. Then he took the plate after a little came back and asked if we wanted a refund or remade. They were better 2nd time but looked nothing like the photo. It seems no matter what IHOP I go to the food and service is terrible. You should really put the photos of what the food will look like not pretend ones
Placed an on-line order for pick up. Show up 10 minutes after estimated ready time and ask for my order and the person is confused because she has my receipt but no food, doesn't say anything else and keeps helping other people. Nothing is said for another 10 minutes finally someone comes out and doesn't apologize or anything and says with an attitude do you want your order remade. I expression my opinion how there way for pickups isn't clearly working and she sats "not my fault someone grabbed your order, so do you not want me to remake your order?" No why would i wait another 20 minutes for food from a place with such horrible customer service. Worst customer service ever.
Atmosphere: 1
Service: 1
The food there is just very good and you can’t go bad with it
Food: 4
Service: 4
Recommended dishes: World-Famous Pancake Combo
I usually love IHOP for their food and service, but this week’s dine-in experience was disappointing. The pancakes, which are normally soft and fluffy, were crunchy. Our table also had ants, which made the experience uncomfortable.
Additionally, the prices for side dishes were different from what the waitress told us, which was frustrating. I believe this was a one-off situation since my past visits have been great, but overall, things could have been better. Hoping for improvement next time!
Atmosphere: 3
Food: 3
Service: 3
Good food service is ok food takes to long
Atmosphere: 3
Food: 4
Service: 3
Everything was good today. Our french toast was amazing and Krystal was fantastic. She was very pleasant with a happy smile. She seems to really enjoy working here. Please keep her around.
Atmosphere: 4
Food: 5
Service: 5
Just good ole ihop
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Onion Rings
I frequent this place often....always enjoyable. Staff very nice.
Atmosphere: 4
Food: 4
Service: 4
I was so disappointed about my omelet. I usually order the chicken fajita omelet, and it usually covers the entire plate.... yesterday it was about the size of a dessert plate. The price was 15. At this point I will not be back.
Atmosphere: 2
Food: 1
Service: 4
Great food, Great Service 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Quality was very okay.
Restaurantji Recommends
Well as usual doesn't matter how many times I call n complain about the night staff stating they have no ice cream. Again tonight Dec. 26 was told by staff no ice cream last week the gentleman working said we usually don't make them at night but I'll make an exception for you but it will be in a to go cup. This location needs to get it together right now I'm the only one in the location and was told there was no ice cream.
Atmosphere: 4
Food: 5
Service: 2
Although the table was cleaned, floor had lots of spilled liquid. Our foot began slipping and sliding. Crazy. We moved to the next table and no one asked us why.
Wanted the other side but they sold it was closed so we were stuck on this side next to...this couple next to us. The guy couldn't speak without mentioning curse words. Very poor vocabulary and loud. You would think that the manager or someone would have told the man to keep it down or tell them to leave due to the use of vulgar language disturbing other patreons. But no, of course it's about the $$$.
Probably will never eat at this place at 2 am again.
Atmosphere: 1
Food: 4
Service: 4
To start out the tomato soup was lukewarm to cold. it wasn't even hot to where u would have to blow a little air to consume it, so that was a disappointment. Then the appetizer sampler was such a debacle! The mozzarella sticks were cold with no stretch on the cheese the chicken strips had more batter than chicken and the onion rings were way too wet and thick to even bite them without them falling completely apart. The marinara sauce wasn't even marinara, it was tomato paste it was super thick and disgusting. The only saving quality is the service. They're fast and ready to assist. However our server wasn't the most knowledgeable, never offered what the choices of sauces were for the entrees.
I am really disappointed with the quality that IHOP has gotten to. it used to be better than Denny's but at this point I would rather go anywhere else.
Atmosphere: 1
Food: 1
Service: 3
Absolutely horrible i waited for a table, not for to long as it was just me only for them to tell me they have no country gravy for my chicken fried steak, that was the only reason I came here only to be disappointed.
Food: 1
Service: 1
Food was terrible restaurant was not even busy. Everything was cold and nit cooked. My daughter ordered the peppermint pancakes. They arrived burgeon the bottom and raw in the middle. Took forever to come back. Then he took the plate after a little came back and asked if we wanted a refund or remade. They were better 2nd time but looked nothing like the photo. It seems no matter what IHOP I go to the food and service is terrible. You should really put the photos of what the food will look like not pretend ones
Atmosphere: 2
Food: 2
Service: 2
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