Went through drive thru. Told to pull around to a spot. 5 minutes pass and an employee brings out bags and gives to another car that had pulled up. Another 10 minutes, still waiting. Done with waiting, we pulled back up to the speaker and were told the manager would come out. Went back to wait in the spot. Someone who didn't have a uniform or anything came out, walked up to us, said she's theanager and told us she saw the guy bring our stuff out. Oh, then the employee who gave the things to the car next to me didn't verify the order and that was MY FOOD they handed off to someone else. Manager asked the order again, went back inside. 8 minutes later employee brings the food out. Sauce for the chicken nuggets was wrong. I made it very clear I wanted buffalo, got BBQ instead. And had also ordered a 4b, which is a spicy version of a sandwich, and asked no pickle. Instead of what I wanted, I got a sandwich without the spicy sauce, and they had put pickles on when I specified otherwise. Apparently not only are the employees dumb, but management is stupid as well.
Atmosphere: 1
Food: 1
Service: 1
Peter Szczygiel
It's probably the best location in the area. Food made clean not sloppy like other locations. Tastes good
Atmosphere: 4
Food: 5
Service: 5
Gabriel Guillen
Slowest McDonald’s always have to wait
Atmosphere: 1
Food: 1
Service: 1
Gordo Perez
I’m so sad that this is the McDonald’s closest to my house the food is always gross the service is bad and whenever I go through the drive-through they always forget at least one thing sometimes they don’t give me a receipt sometimes they overcharge me most of the time I will drive an extra 15-20 minutes to go to the McDonald’s in Villa Park because the food there is five stars the service there is five stars as a matter of fact I’m gonna leave a review for that McDonald’s right now five stars as for this McDonald’s I’m never going back you lost a customer.
Food: 1
Service: 1
Ray
Wasn’t acknowledged waited almost 10min just to order. Do better
Atmosphere: 1
Service: 1
Dan Jender
Worst managers ever!
Atmosphere: 1
Food: 1
Service: 1
Angela Beres
I will never go to this McDonald's again. They kept trying to charge me for things I didn't want. The menu says one thing they say another. Completely incompetent people working there!
Atmosphere: 1
Food: 1
Service: 1
David Pena
fast effective fast food service
Mr Frank
Check your bag there is a 80 percent chance whatever sauce you ordered will not be in the bag.The aggravating thing is this food is not cheap,so it is frustrating.
Atmosphere: 3
Food: 2
Service: 1
Yvette Rodriguez
They keep forgetting your order When you walk in sit down, the tables are nasty Also, if you go through the drive-through, they messed up your Order
Hate this McDonalds location. forgets some of the items of the order or gives someone else's food. Cancel items without notifying first/always out of something. Horrible attitudes especially managers
melania celio
I'm always missing food on my order. When I dine in it takes forever for my food to get to me. I have tried drive thru it's worse the wait it's to long. They need better management.
Atmosphere: 2
Food: 2
Service: 1
Salvador D
Quickly delivered @ the window
Atmosphere: 5
Food: 5
Service: 5
Shakeela Smith
Definitely done coming to this location. I ordered my food using a code. I was asking to for my food to be made fresh which I didn’t ever have a problem with before but this time they gave me cold fries. Then I noticed on my way home on my receipt it said “Be friendly” which threw me off. I didn’t feel like I was being rude. I said please when I asked for the food to be fresh and thanked them for everything. I’m scared to eat my Big Mac now and I don’t feel like turning around to get a refund. So just beware of this McDonald’s. I thought I had a normal interaction but apparently I made someone upset there 🤷♀️ probably just because I asked for my food to be made fresh.
Went through drive thru. Told to pull around to a spot. 5 minutes pass and an employee brings out bags and gives to another car that had pulled up. Another 10 minutes, still waiting. Done with waiting, we pulled back up to the speaker and were told the manager would come out. Went back to wait in the spot. Someone who didn't have a uniform or anything came out, walked up to us, said she's theanager and told us she saw the guy bring our stuff out. Oh, then the employee who gave the things to the car next to me didn't verify the order and that was MY FOOD they handed off to someone else. Manager asked the order again, went back inside. 8 minutes later employee brings the food out. Sauce for the chicken nuggets was wrong. I made it very clear I wanted buffalo, got BBQ instead. And had also ordered a 4b, which is a spicy version of a sandwich, and asked no pickle. Instead of what I wanted, I got a sandwich without the spicy sauce, and they had put pickles on when I specified otherwise. Apparently not only are the employees dumb, but management is stupid as well.
Atmosphere: 1
Food: 1
Service: 1
It's probably the best location in the area. Food made clean not sloppy like other locations. Tastes good
Atmosphere: 4
Food: 5
Service: 5
Slowest McDonald’s always have to wait
Atmosphere: 1
Food: 1
Service: 1
I’m so sad that this is the McDonald’s closest to my house the food is always gross the service is bad and whenever I go through the drive-through they always forget at least one thing sometimes they don’t give me a receipt sometimes they overcharge me most of the time I will drive an extra 15-20 minutes to go to the McDonald’s in Villa Park because the food there is five stars the service there is five stars as a matter of fact I’m gonna leave a review for that McDonald’s right now five stars as for this McDonald’s I’m never going back you lost a customer.
Food: 1
Service: 1
Wasn’t acknowledged waited almost 10min just to order. Do better
Atmosphere: 1
Service: 1
Worst managers ever!
Atmosphere: 1
Food: 1
Service: 1
I will never go to this McDonald's again. They kept trying to charge me for things I didn't want. The menu says one thing they say another. Completely incompetent people working there!
Atmosphere: 1
Food: 1
Service: 1
fast effective fast food service
Check your bag there is a 80 percent chance whatever sauce you ordered will not be in the bag.The aggravating thing is this food is not cheap,so it is frustrating.
Atmosphere: 3
Food: 2
Service: 1
They keep forgetting your order When you walk in sit down, the tables are nasty Also, if you go through the drive-through, they messed up your Order
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Hot and ready
Atmosphere: 5
Food: 5
Service: 5
Hate this McDonalds location. forgets some of the items of the order or gives someone else's food. Cancel items without notifying first/always out of something. Horrible attitudes especially managers
I'm always missing food on my order. When I dine in it takes forever for my food to get to me. I have tried drive thru it's worse the wait it's to long. They need better management.
Atmosphere: 2
Food: 2
Service: 1
Quickly delivered @ the window
Atmosphere: 5
Food: 5
Service: 5
Definitely done coming to this location. I ordered my food using a code.
I was asking to for my food to be made fresh which I didn’t ever have a problem with before but this time they gave me cold fries.
Then I noticed on my way home on my receipt it said “Be friendly” which threw me off.
I didn’t feel like I was being rude. I said please when I asked for the food to be fresh and thanked them for everything.
I’m scared to eat my Big Mac now and I don’t feel like turning around to get a refund.
So just beware of this McDonald’s. I thought I had a normal interaction but apparently I made someone upset there 🤷♀️ probably just because I asked for my food to be made fresh.
Atmosphere: 1
Food: 1
Service: 1
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