Popeyes Louisiana Kitchen

691 W Lake St, Addison
(331) 642-7218

Recent Reviews

Sort by
San Ale

When you’re at drive through and they send you to park on the other side of the building. ITS SO UNSAFE TO DO THAT LEFT TURN. Work more efficiently so you don’t have to ask ppl to park on the other side.

Erica Collins

I went and got a 3 pc chicken. The manager lady was rude. The chicken wasn’t cooked all the way. I brought it back and showed her. She was trying to give me some more chicken after I told her it made me sick. I want a refund. She said I had to come back tomorrow. I went back today. They say open at 10am. The lady said they not open until 10:30am. Customer service is terrible

Food: 1

Service: 1

Adri Ver

NO WAY THIS PLACE IS STILL OPEN. RUDE STAFF, ORDERS ALWAYS WRONG, NEVER GET WHAT U ASKED FOR IF YOU DONT DRIVE BACK HOME FIRST AND REALIZE THEY GAVE YOU WHATEVER THEY PLEASE. YOU WOULD THINK YOU WERE AT THE POPEYES IN TIJUANA THE WAY THEY TEST YOUR LIMITS HERE. STOP HIRING DRUG ADDICTS TO GET YOUR ORDERS READY, HIRE PEOPLE WHO ACTUALLY WANT TO WORK AND GIVE CUSTOMERS WHAT THEY ACTUALLY ORDERED AND PAID FOR.

Atmosphere: 1

Food: 1

Service: 1

Andrew Weber

I was literally unable to chew threw their chicken tenders. Also told multiple employees in the drive-thru that I was paying for the car behind me and one lady ended up yelling at me to move my car lol

Food: 1

Service: 1

logan galvan

Bad experience they always mad 😡 bad service never come

Charline Moore

Had me wait 8 mins for something and then I get all the way home and it wasn't even in the bag.

Atmosphere: 5

Food: 2

Service: 1

Elvis Rodriguez

Horrible service food was dried out and manager and worker highly disrespectful.

Atmosphere: 1

Food: 1

Service: 1

Hubert Michon - Personal

I made an order for boneless chicken with Bayou sauce, instead I got chicken with the bone, plus the wrong sauce.
First time this ever happened to me and hopefully last.

Atmosphere: 1

Food: 1

Service: 1

Marilyn Reimer

Sometimes good. Sometimes not as good. Most of the time food is fresh sometimes the fries are cold and they don't have family size mashed potatoes.

Atmosphere: 3

Food: 3

Service: 3

Maria Aguinaga

Best chicken

Atmosphere: 5

Food: 5

Service: 5

Germaine Walker

Tenders were dry.

Atmosphere: 4

Food: 2

Service: 3

Jazmyne Thomas

BEWARE!!! THEY DONT WEAR HAIR NETS!!!WHICH IS AGAINST THE LAW!!! Like many other customers that you can see who left reviews, I wish I can give them zero stars! I asked for spicy chicken and they didn’t give me spicy. I asked for sweet tea and the tea was not sweet. why is it so hard for a new restaurant that just opened not too long ago to produce good food? And they expect customers to return to spend their hard-working money considering the economy we’re in right now! Make it make sense… don’t waste your time nor your money!!!

Atmosphere: 1

Food: 1

Service: 1

Alejandra Willison

Ordered chicken sandwich with no pickles, fries and a Dr Pepper .. they gave it to me with pickles , so I let them know that I can’t have pickles so they “made another one” that taste like pickles!!!! …. And I got biscuits instead of my fries :) I I was not thinking to leave a review and just gave a friend call to ask to pay more attention or double check with customer that they got it right but after 10+ calls, they never answered :) not the first time I received my order wrong.

Service: 1

SRTdiablu1017 Scatpack

Hate to say this but they just simply dont care how they serve you here very stingy with the chicken or i would get large crums to make it look like i got hooked up with chicken go to the one bensenville instead

Atmosphere: 1

Food: 1

Service: 1

luvlikeu1

I want a refund. The chicken was so dry and I had mashed potatoes and Mac and cheese which were disgusting.

Food: 1

Loading...