My last experience at this particular Starbucks location was extremely unpleasant. I went to order a venti pink drink but requested for it to be split into two grande cups. However, I was told that it was a store policy that they no longer offer this option. I found this policy to be questionable since there was no line at the store, and I was the only customer there for a good 7 minutes. The barista who helped us at the window had a condescending and prejudiced attitude, making the experience even worse. It seemed like she had a problem doing her job and giving customers a positive experience due to her entitled demeanor. It's important for Starbucks to ensure that their employees treat all customers with respect and are not misusing policies that may hinder their ability to provide good customer service. I took the time to research this policy and understand the reasoning behind it, but it would be beneficial for Starbucks to reconsider and provide clearer guidelines for their employees. This would ensure a consistent and inclusive experience for all customers, regardless of their appearance or background. In situations where the policy does not apply, employees should be able to accommodate reasonable requests like mine without pushback. This will ultimately result in happier customers and a better overall experience at Starbucks locations.
Atmosphere: 1
Food: 1
Service: 1
Uber Cool
This is the worst Starbucks, they switched to pick up only , it’s ridiculous we can’t sit in a Starbucks anymore every one is moving next door to the Panera !
Atmosphere: 1
Food: 1
Service: 1
Joshua G.
This a pickup/drive through location not a Cafe.
Matt Litwin
Came to have a drink and chill. First starbucks I've been to where there's no place to sit. Pick up and drive thru only. Never coming back to this location.
Atmosphere: 1
Food: 3
Service: 4
Ella Lopez
This was already one of my least favorite Starbucks. Afternoon and evening crew are not friendly. Now they changed it to pickup only, they want no one to linger there or use the restrooms anymore. So unwelcoming. Can’t see what they’re doing in the back. Saw a bunch of flies going in and out of someone’s food that was ready for pickup. When I got my drink they come to see who you are but didn’t greet or say a word to me. Take the extra time to drive to another Starbucks
Atmosphere: 1
Service: 1
Mike Horwath
Got a double espresso and a bacon egg gouda ciabatta. $11. The bread was so chewy all the ingredients shot out the back.. The bacon was wiggly and undercooked.. Last they need to dial in their espresso. It was so bad I threw it away.. Yikes.. Better off with a gas station breakfast
Atmosphere: 1
Food: 1
Service: 3
Eduardo Contreras
Lady at the drive thru looked miserable. Terrible attitude needs to be replaced. Not friendly nor good service.
Atmosphere: 1
Food: 1
Service: 1
Angie H.
Drink was not mixed at all. Syrup at the bottom. Both drinks had their cups full/ dirty on the outside
Service: 3
Olivia Lopez
Bald worker was extremely rude!!! Didn’t know it was a pickup only and he shook his head and walked away from me. I thought Starbucks number one priority was customer connection. Seems like a lot of these reviews are poor attitudes from the employees. How are they still open?
Lenang It
Ask for the bag instead of the cup holder for the 4 drinks , she’s told me usually people take the cup holder and put on the floors mat , I think she suppose to tell me take the cup holder and put seatbelt for the drinks that’s make more sense lolzzz …and the way of her eyes show the annoy look I can tell , never did the review this is my first time review after they’re remodel went 3 times and my fourth I decided you know what this Starbucks deserve my bad review ??
Really rude employees , I walked in didn’t know it was just drive thru ordering…
Atmosphere: 1
Service: 1
Josh Atomic Bomb
So they remodel it and it's just a to-go place. No place to sit down, no bathroom which I thought was illegal because if you're selling food products there should be the ability to wash your hands. There used to be a lot of great diversity with different Uber and Lyft drivers going here like myself kind of like a taxi hang out. They took that away from us.
Update, received feedback that I should contact the care unit which makes absolutely no sense unless they can put in tables and chairs and remodel again and add a bathroom?
Atmosphere: 1
Food: 3
Service: 3
Sandra Sanchez
All of the employees looked so annoyed to be there and annoyed that we did not put an online order. I thought maybe this person is having a bad day. Nope, it was every single person that was working in that establishment. After seeing the third person with an attitude in there we felt so uncomfortable even being there. I ordered a brown sugar oat shaken espresso. It was made with classic syrup. My friends coffee was most likely made with regular milk instead of almond since she got sick right after. I don’t like complaining so I just kept my coffee the way it was made. But this was just such an unpleasant exchange.
Atmosphere: 1
Food: 1
Service: 1
Josh
So they remodel it and it's just a to-go place. No place to sit down, no bathroom which I thought was illegal because if you're selling food products there should be the ability to wash your hands. There used to be a lot of great diversity with different Uber and Lyft drivers going here like myself kind of like a taxi hang out. They took that away from us.
Update, received feedback that I should contact the care unit which makes absolutely no sense unless they can put in tables and chairs and remodel again and add a bathroom?
My last experience at this particular Starbucks location was extremely unpleasant. I went to order a venti pink drink but requested for it to be split into two grande cups. However, I was told that it was a store policy that they no longer offer this option. I found this policy to be questionable since there was no line at the store, and I was the only customer there for a good 7 minutes. The barista who helped us at the window had a condescending and prejudiced attitude, making the experience even worse. It seemed like she had a problem doing her job and giving customers a positive experience due to her entitled demeanor. It's important for Starbucks to ensure that their employees treat all customers with respect and are not misusing policies that may hinder their ability to provide good customer service. I took the time to research this policy and understand the reasoning behind it, but it would be beneficial for Starbucks to reconsider and provide clearer guidelines for their employees. This would ensure a consistent and inclusive experience for all customers, regardless of their appearance or background. In situations where the policy does not apply, employees should be able to accommodate reasonable requests like mine without pushback. This will ultimately result in happier customers and a better overall experience at Starbucks locations.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Starbucks, they switched to pick up only , it’s ridiculous we can’t sit in a Starbucks anymore every one is moving next door to the Panera !
Atmosphere: 1
Food: 1
Service: 1
This a pickup/drive through location not a Cafe.
Came to have a drink and chill. First starbucks I've been to where there's no place to sit. Pick up and drive thru only. Never coming back to this location.
Atmosphere: 1
Food: 3
Service: 4
This was already one of my least favorite Starbucks. Afternoon and evening crew are not friendly. Now they changed it to pickup only, they want no one to linger there or use the restrooms anymore. So unwelcoming. Can’t see what they’re doing in the back. Saw a bunch of flies going in and out of someone’s food that was ready for pickup. When I got my drink they come to see who you are but didn’t greet or say a word to me. Take the extra time to drive to another Starbucks
Atmosphere: 1
Service: 1
Got a double espresso and a bacon egg gouda ciabatta. $11. The bread was so chewy all the ingredients shot out the back.. The bacon was wiggly and undercooked.. Last they need to dial in their espresso. It was so bad I threw it away.. Yikes.. Better off with a gas station breakfast
Atmosphere: 1
Food: 1
Service: 3
Lady at the drive thru looked miserable. Terrible attitude needs to be replaced. Not friendly nor good service.
Atmosphere: 1
Food: 1
Service: 1
Drink was not mixed at all. Syrup at the bottom. Both drinks had their cups full/ dirty on the outside
Service: 3
Bald worker was extremely rude!!! Didn’t know it was a pickup only and he shook his head and walked away from me. I thought Starbucks number one priority was customer connection. Seems like a lot of these reviews are poor attitudes from the employees. How are they still open?
Ask for the bag instead of the cup holder for the 4 drinks , she’s told me usually people take the cup holder and put on the floors mat , I think she suppose to tell me take the cup holder and put seatbelt for the drinks that’s make more sense lolzzz …and the way of her eyes show the annoy look I can tell , never did the review this is my first time review after they’re remodel went 3 times and my fourth I decided you know what this Starbucks deserve my bad review ??
Restaurantji Recommends
Really rude employees , I walked in didn’t know it was just drive thru ordering…
Atmosphere: 1
Service: 1
So they remodel it and it's just a to-go place. No place to sit down, no bathroom which I thought was illegal because if you're selling food products there should be the ability to wash your hands. There used to be a lot of great diversity with different Uber and Lyft drivers going here like myself kind of like a taxi hang out. They took that away from us.
Update, received feedback that I should contact the care unit which makes absolutely no sense unless they can put in tables and chairs and remodel again and add a bathroom?
Atmosphere: 1
Food: 3
Service: 3
All of the employees looked so annoyed to be there and annoyed that we did not put an online order. I thought maybe this person is having a bad day. Nope, it was every single person that was working in that establishment. After seeing the third person with an attitude in there we felt so uncomfortable even being there. I ordered a brown sugar oat shaken espresso. It was made with classic syrup. My friends coffee was most likely made with regular milk instead of almond since she got sick right after. I don’t like complaining so I just kept my coffee the way it was made. But this was just such an unpleasant exchange.
Atmosphere: 1
Food: 1
Service: 1
So they remodel it and it's just a to-go place. No place to sit down, no bathroom which I thought was illegal because if you're selling food products there should be the ability to wash your hands. There used to be a lot of great diversity with different Uber and Lyft drivers going here like myself kind of like a taxi hang out. They took that away from us.
Update, received feedback that I should contact the care unit which makes absolutely no sense unless they can put in tables and chairs and remodel again and add a bathroom?
Atmosphere: 1
Food: 3
Service: 3
To expansive and rude people
Atmosphere: 1
Food: 1
Service: 1
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