I had a terrible experience at this Subway. The staff was extremely rude and unprofessional. Out of all the vegetables, only cucumbers and peppers were available — and even those had flies on them. For a $16 sandwich, we basically got only meat and cheese. When we asked for other vegetables, we were told there was nothing left in stock — yet just five minutes later, the next customers were served exactly the same vegetables we had asked for. This was extremely disrespectful and dishonest. Very disappointing and absolutely not worth the money. I hope the management takes action to improve this location.
Atmosphere: 1
Food: 1
Service: 1
Denis Gavazov
October 5th, 1:40pm poor service that lady must be fired! So disappointed!
Atmosphere: 1
Food: 1
Service: 1
osvaldo garcia garcia
Teach your employees some customer service Be polite and friendly Don’t forget they are the main face of the business Awful experience
Atmosphere: 1
Food: 1
Service: 1
Momof2
On 9/18 I had accidentally placed a pickup Order at this location. I immediately called and spoke with the manager and asked him to cancel because im over an hour away. He said he would. An hour later i check the app to verify it was cancelled and it was NOT. Instead he marked my order as picked up… I called again to see what is going on? The woman said my order was picked up and said they have a very strict verification process. I told her i didn’t pick up my order. I drove an hour to Then go speak with them. The manager was gone. And the woman insisted that they do not refund for cancelled orders. They keep the food and the customers Money! Isnt that theft???? She gave me a sandwich because there was No way i was going to Give them my money and leave with no order. The sandwich was so soggy. I asked her to remake it . Last time i was Here they had a lot Of fruit flys everywhere. Isnt that a food service violation?
This place needs to be looked into. - absolutely unsatisfactory!!!!
The soggy sandwich and the pickles that look expired .
Atmosphere: 2
Food: 2
Service: 2
Anis Ool
I went to subway and ordered two sandwiches and I got charged for both and they made only one . Kevin and Ajka were so rude and even why I showed them that I ordered two and I got charged two times they never made my order . DONT EVER GO to this location . It’s terrible and dirty . Manager needs to get fired so rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Daniela Martinez
There was mold on my sandwich!!! I wish I could have noticed sooner but I didn’t. I ordered a foot long and got almost to the end of my first half when I noticed. This is horrible I will definitely never come back here again and definitely would not recommend getting food from here.
Atmosphere: 1
Food: 1
Service: 1
sally rogers
I ordered a 6 inch turkey on wheat and you barely get meat a lot of vegetables and the vegetables were still frozen and tasted old plus what I paid was crazy. I will never come here again!!!
Food: 1
RAUL H
**Review of Subway in Walmart (Addison, IL - Rte 20 & Rte 53):**
This Subway location inside Walmart offers excellent service and a convenient spot for a quick bite. The addition of **ICEE drinks** is a great summer perk—perfect for cooling down! My go-to order is the **melt with provolone**, which is always delicious. Friendly staff and fresh ingredients make it a reliable choice. Highly recommend stopping by!
⭐️⭐️⭐️⭐️⭐️ (5/5)
Atmosphere: 5
Food: 4
Service: 5
Kalintheia Work
I wish I would have read here before I ordered 😕 he gave very little meat and a half a bag if lettuce. I gave the smallest tip there was. He kept stopping to argue with a customer. The lemonade was watered way down
Antoinette Davis
Spent $15.61 for a sandwich that not only tastes horrible but was not worth the money did not get anything extra but was charged $15.61 for a couple slices of meat and bread and some vegetable toppings SMH very disappointed in my purchase definitely regret due to was a waste of money
Sabi it’s my favorite sandwich place -it is now, it has been,and it will always be my place
Atmosphere: 5
Food: 5
Service: 5
eric pike
Got a pretzel. Should be simple. Pretzel was cold after being "warmed up" and had no flavor.
Atmosphere: 2
Food: 1
Service: 2
Steven Buna
Looked closed at noon. Stood around waiting for an employee nobody showed
Atmosphere: 1
Food: 1
Service: 1
LaKeshia Bee
Visited this location last week and the employee at the register tried to overcharge me! He rung up 6 “Honest Kids” juice boxes ($1.59 each) and 2 Coke bottles ($2.69 each) and totaled it to $23! I then proceeded to pull out my calculator because I knew that was too much, even with taxes! He then changed the amount to about $16 which was the cost that I had originally estimated. I can only imagine how many people he may have ripped off! Very unethical! I will be reporting to the BBB!BEWARE and be CAUTIOUS people!
Mir Faizan Ali
Good food and the indian guy gave good service politely and explained me the menu on Tuesday 10/26 .
I had a terrible experience at this Subway. The staff was extremely rude and unprofessional. Out of all the vegetables, only cucumbers and peppers were available — and even those had flies on them. For a $16 sandwich, we basically got only meat and cheese.
When we asked for other vegetables, we were told there was nothing left in stock — yet just five minutes later, the next customers were served exactly the same vegetables we had asked for. This was extremely disrespectful and dishonest.
Very disappointing and absolutely not worth the money. I hope the management takes action to improve this location.
Atmosphere: 1
Food: 1
Service: 1
October 5th, 1:40pm poor service that lady must be fired! So disappointed!
Atmosphere: 1
Food: 1
Service: 1
Teach your employees some customer service
Be polite and friendly
Don’t forget they are the main face of the business
Awful experience
Atmosphere: 1
Food: 1
Service: 1
On 9/18 I had accidentally placed a pickup
Order at this location. I immediately called and spoke with the manager and asked him to cancel because im over an hour away. He said he would. An hour later i check the app to verify it was cancelled and it was NOT. Instead he marked my order as picked up… I called again to see what is going on? The woman said my order was picked up and said they have a very strict verification process. I told her i didn’t pick up my order. I drove an hour to
Then go speak with them. The manager was gone. And the woman insisted that they do not refund for cancelled orders. They keep the food and the customers
Money! Isnt that theft????
She gave me a sandwich because there was
No way i was going to
Give them my money and leave with no order. The sandwich was so soggy. I asked her to remake it . Last time i was
Here they had a lot
Of fruit flys everywhere. Isnt that a food service violation?
This place needs to be looked into. - absolutely unsatisfactory!!!!
The soggy sandwich and the pickles that look expired .
Atmosphere: 2
Food: 2
Service: 2
I went to subway and ordered two sandwiches and I got charged for both and they made only one . Kevin and Ajka were so rude and even why I showed them that I ordered two and I got charged two times they never made my order . DONT EVER GO to this location . It’s terrible and dirty . Manager needs to get fired so rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
There was mold on my sandwich!!! I wish I could have noticed sooner but I didn’t. I ordered a foot long and got almost to the end of my first half when I noticed. This is horrible I will definitely never come back here again and definitely would not recommend getting food from here.
Atmosphere: 1
Food: 1
Service: 1
I ordered a 6 inch turkey on wheat and you barely get meat a lot of vegetables and the vegetables were still frozen and tasted old plus what I paid was crazy. I will never come here again!!!
Food: 1
**Review of Subway in Walmart (Addison, IL - Rte 20 & Rte 53):**
This Subway location inside Walmart offers excellent service and a convenient spot for a quick bite. The addition of **ICEE drinks** is a great summer perk—perfect for cooling down! My go-to order is the **melt with provolone**, which is always delicious. Friendly staff and fresh ingredients make it a reliable choice. Highly recommend stopping by!
⭐️⭐️⭐️⭐️⭐️ (5/5)
Atmosphere: 5
Food: 4
Service: 5
I wish I would have read here before I ordered 😕 he gave very little meat and a half a bag if lettuce. I gave the smallest tip there was. He kept stopping to argue with a customer. The lemonade was watered way down
Spent $15.61 for a sandwich that not only tastes horrible but was not worth the money did not get anything extra but was charged $15.61 for a couple slices of meat and bread and some vegetable toppings SMH very disappointed in my purchase definitely regret due to was a waste of money
Restaurantji Recommends
Sabi it’s my favorite sandwich place -it is now, it has been,and it will always be my place
Atmosphere: 5
Food: 5
Service: 5
Got a pretzel. Should be simple. Pretzel was cold after being "warmed up" and had no flavor.
Atmosphere: 2
Food: 1
Service: 2
Looked closed at noon. Stood around waiting for an employee nobody showed
Atmosphere: 1
Food: 1
Service: 1
Visited this location last week and the employee at the register tried to overcharge me! He rung up 6 “Honest Kids” juice boxes ($1.59 each) and 2 Coke bottles ($2.69 each) and totaled it to $23! I then proceeded to pull out my calculator because I knew that was too much, even with taxes! He then changed the amount to about $16 which was the cost that I had originally estimated. I can only imagine how many people he may have ripped off! Very unethical! I will be reporting to the BBB!BEWARE and be CAUTIOUS people!
Good food and the indian guy gave good service politely and explained me the menu on Tuesday 10/26 .
Atmosphere: 5
Food: 5
Service: 5
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