Would you like to order your food and pay full price but only get half. That's the special
Victoria Brewer
this restaurant is INFESTED with incompetent people!!!! never in my entire life have i ever gone here and been given what i ordered. EVERY SINGLE TIME I COME HERE THEY ALWAYS MESS THINGS UP!!!!! ALWAYS!!! i am starting to believe that they are doing this to me on purpose because HOW HARD IS IT TO GIVE SOMEONE THE CORRECT FOOD THAT THEY’VE ORDERED???? apparently asking for what you paid for is WAYYYY BEYOND their capabilities. everytime i get food here, i have to perform a THOROUGH check on EVERYTHING in the bag before i leave just to ensure that i am given what i paid for- and 99.9% of the time they give me the wrong food. just the other day i was the first person in the drive through and i ordered a Mcdouble… when i got to the pick up window the girl told me to pull forward and wait. i sat there waiting for 30 minutes!!!! finally, someone came out and told me that they had given my order to someone else and then she asked what my order was. i repeated it to her twice… 10 minutes later a girl comes out and gives me the wrong order!! at this point i’m used to their incompetence and i repeated my order to her for the 3rd time… 5 minutes later she comes out empty handed and asked me what i ordered again!!! after repeating it to her for the 4th TIME she FINALLY got my order right. i was the first person in line at the drive through and i was the last person to leave. today i went here again and ordered a cheeseburger. when i got home, i opened up the wrapper and they gave me a burger WITHOUT any cheese, sauce, pickles, or onions. all that they gave me was the bun, and the meat. nothing else on there. what kind of person eats a burger with nothing on it except for the buns and the meat??!?! they can’t even make a simple cheeseburger without screwing up!!! at this point, i am CONVINCED they are doing this to me on purpose!!! i understand that mistakes happen, but EVERY SINGLE TIME???? i don’t think i will ever live to see the day where they get my order correct. they always either give me the wrong food, or they give me food with foreign contaminates inside. i don’t know if they’re doing this to me because of my race or my gender but i feel heavily discriminated against!! WHY DOES THIS HAPPEN EVERY SINGLE TIME WITHOUT FAIL?!?! there are only 3 good employees here and that’s it. the rest are all either illiterate or mentally incompetent. there is one particular girl here who is always extremely rude to me whenever i come here, and she ALWAYS gives me the wrong food. i am so serious when i say that i feel like i am literally being attacked by them. i can’t come here without having anxiety attacks!!! nobody should have to feel unsafe to come here because of their ethnicity, gender, religion, etc. this is pure discrimination!! i am trying sooooo hard to have patience with the people here but it’s very difficult to do so when you are being treated poorly EVERY SINGLE TIME i come here. the other night i got food poisoning from something i ate there and at this point, i find it very hard to believe that these are just “accidents”. i understand that accidents happen sometimes, but EVERY TIME?? something NEEDS to change!!! i would avoid coming here entirely if it weren’t for the fact that this town has only 2 fast food restaurants. in the future i can only hope and pray that i will be treated with respect, and my food will be made correctly without any problems or contaminates. i don’t want to sound like a Karen, but they need to understand that treating someone poorly and CONSISTENTLY messing up their food is extremely frustrating when it happens ALL THE TIME!!
Roxanna Canarr
Always friendly
Joe Smith
Hands down the most incompetent McDonald's of any I've been to. Twice in the last couple months I've been asked to pull forward, and both times they forgot I was out there. 4 out of 5 cappuccinos I've ordered hot they gave me a cold drink. And literally everytime I've asked, and was charged for extra sauce they either put 1 or none in my bag. Last time they forgot the sauce I went back inside, and stood there for 5 minutes and had 3 different employees look right at me and still made me stand there waiting. Makes me wonder how many times I've eaten poorly prepared food.
Atmosphere: 2
Food: 2
Service: 1
Amanda Christoffersen
Placed a pick up order and on the way to the restaurant it was canceled. Went through the drive thru placed my order, spent $65.73 got 5 cold fries, 3 watered down Dr. Peppers. This is the 2nd bad order since we moved to Aledo. Yall really make it hard to keep liking McDonald's.
Atmosphere: 2
Food: 2
Service: 1
jim funfsinn
Our chicken sandwiches were okay, a little skimpy on the barely warm fries. My main complaint has to do with being a dine in customer. I don't appreciate being told someone will be with us but they're very busy right now. Drive through at all McDonald's gets priority over dine in at all costs. Dine in gets to wait 5 to 10 minutes to order while drive through is helped immediately. As for your kiosk, if I go into a restaurant I expect a person to take my order not place it myself.
Recommended dishes: Crispy Chicken Sandwich
Brooke Maish
They never get your order right! Breakfast is supposed to go until 10:30. Should be later. Plus all other McDonald's have certain beakfast items you can get all day. Not this location. Even if you put an order in at 10:30 they will only serve what they have made up, instead of making it fresh. So long you get your order in before the end time they need to honor it. People are not going to mind waiting. They should ask if you mind waiting, just in case. But most people are going to be ok so long they get what they ask for.
Atmosphere: 2
Food: 2
Service: 2
Dillon Smith
guy didnt give me my fry with my mchicken
Atmosphere: 1
Food: 1
Service: 1
Brandon Bartleson
Went through the drive thru this morning. I asked for a sweet tea and also hot sauce with my burritos. Well I didn’t get my sauce and my sweet tea wasn’t sweet tea. It tasted more like the out coffee it my cup. What a waste of 10 bucks. Then you’re getting rushed when you are trying to put your order in. This is ridiculous and it happens way too much. Apparently people don’t know how to read orders and listen to them 😡
Food: 1
Service: 1
Alexys Glidden
Had good service in the drive through till we got to the food window(2nd). had to tell the girl 3 different times what our order was and then waited half an hour for our food, fries were Cold, stale and had no color to them. There was also an employee on their phone the whole time while working could see them through the window.
Good quick food, priced as expected, fries could have been hotter.
Atmosphere: 4
Food: 4
Service: 5
MDD
Pretty good restaurant for a McDonald's. Fast service.
Atmosphere: 5
Food: 5
Service: 5
N
Meh.. I'll be back.
Ashley Greer
Waited in line for over 10 mins on items that should be already made. Didn’t order anything special. The wait time in the drive through has become ridiculous.
Would you like to order your food and pay full price but only get half. That's the special
this restaurant is INFESTED with incompetent people!!!! never in my entire life have i ever gone here and been given what i ordered. EVERY SINGLE TIME I COME HERE THEY ALWAYS MESS THINGS UP!!!!! ALWAYS!!! i am starting to believe that they are doing this to me on purpose because HOW HARD IS IT TO GIVE SOMEONE THE CORRECT FOOD THAT THEY’VE ORDERED???? apparently asking for what you paid for is WAYYYY BEYOND their capabilities. everytime i get food here, i have to perform a THOROUGH check on EVERYTHING in the bag before i leave just to ensure that i am given what i paid for- and 99.9% of the time they give me the wrong food. just the other day i was the first person in the drive through and i ordered a Mcdouble… when i got to the pick up window the girl told me to pull forward and wait. i sat there waiting for 30 minutes!!!! finally, someone came out and told me that they had given my order to someone else and then she asked what my order was. i repeated it to her twice… 10 minutes later a girl comes out and gives me the wrong order!! at this point i’m used to their incompetence and i repeated my order to her for the 3rd time… 5 minutes later she comes out empty handed and asked me what i ordered again!!! after repeating it to her for the 4th TIME she FINALLY got my order right. i was the first person in line at the drive through and i was the last person to leave. today i went here again and ordered a cheeseburger. when i got home, i opened up the wrapper and they gave me a burger WITHOUT any cheese, sauce, pickles, or onions. all that they gave me was the bun, and the meat. nothing else on there. what kind of person eats a burger with nothing on it except for the buns and the meat??!?! they can’t even make a simple cheeseburger without screwing up!!! at this point, i am CONVINCED they are doing this to me on purpose!!! i understand that mistakes happen, but EVERY SINGLE TIME???? i don’t think i will ever live to see the day where they get my order correct. they always either give me the wrong food, or they give me food with foreign contaminates inside. i don’t know if they’re doing this to me because of my race or my gender but i feel heavily discriminated against!! WHY DOES THIS HAPPEN EVERY SINGLE TIME WITHOUT FAIL?!?! there are only 3 good employees here and that’s it. the rest are all either illiterate or mentally incompetent. there is one particular girl here who is always extremely rude to me whenever i come here, and she ALWAYS gives me the wrong food. i am so serious when i say that i feel like i am literally being attacked by them. i can’t come here without having anxiety attacks!!! nobody should have to feel unsafe to come here because of their ethnicity, gender, religion, etc. this is pure discrimination!! i am trying sooooo hard to have patience with the people here but it’s very difficult to do so when you are being treated poorly EVERY SINGLE TIME i come here. the other night i got food poisoning from something i ate there and at this point, i find it very hard to believe that these are just “accidents”. i understand that accidents happen sometimes, but EVERY TIME?? something NEEDS to change!!! i would avoid coming here entirely if it weren’t for the fact that this town has only 2 fast food restaurants. in the future i can only hope and pray that i will be treated with respect, and my food will be made correctly without any problems or contaminates. i don’t want to sound like a Karen, but they need to understand that treating someone poorly and CONSISTENTLY messing up their food is extremely frustrating when it happens ALL THE TIME!!
Always friendly
Hands down the most incompetent McDonald's of any I've been to. Twice in the last couple months I've been asked to pull forward, and both times they forgot I was out there. 4 out of 5 cappuccinos I've ordered hot they gave me a cold drink. And literally everytime I've asked, and was charged for extra sauce they either put 1 or none in my bag. Last time they forgot the sauce I went back inside, and stood there for 5 minutes and had 3 different employees look right at me and still made me stand there waiting. Makes me wonder how many times I've eaten poorly prepared food.
Atmosphere: 2
Food: 2
Service: 1
Placed a pick up order and on the way to the restaurant it was canceled. Went through the drive thru placed my order, spent $65.73 got 5 cold fries, 3 watered down Dr. Peppers. This is the 2nd bad order since we moved to Aledo. Yall really make it hard to keep liking McDonald's.
Atmosphere: 2
Food: 2
Service: 1
Our chicken sandwiches were okay, a little skimpy on the barely warm fries. My main complaint has to do with being a dine in customer. I don't appreciate being told someone will be with us but they're very busy right now. Drive through at all McDonald's gets priority over dine in at all costs. Dine in gets to wait 5 to 10 minutes to order while drive through is helped immediately. As for your kiosk, if I go into a restaurant I expect a person to take my order not place it myself.
Recommended dishes: Crispy Chicken Sandwich
They never get your order right! Breakfast is supposed to go until 10:30. Should be later. Plus all other McDonald's have certain beakfast items you can get all day. Not this location. Even if you put an order in at 10:30 they will only serve what they have made up, instead of making it fresh. So long you get your order in before the end time they need to honor it. People are not going to mind waiting. They should ask if you mind waiting, just in case. But most people are going to be ok so long they get what they ask for.
Atmosphere: 2
Food: 2
Service: 2
guy didnt give me my fry with my mchicken
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru this morning. I asked for a sweet tea and also hot sauce with my burritos. Well I didn’t get my sauce and my sweet tea wasn’t sweet tea. It tasted more like the out coffee it my cup. What a waste of 10 bucks. Then you’re getting rushed when you are trying to put your order in. This is ridiculous and it happens way too much. Apparently people don’t know how to read orders and listen to them 😡
Food: 1
Service: 1
Had good service in the drive through till we got to the food window(2nd). had to tell the girl 3 different times what our order was and then waited half an hour for our food, fries were Cold, stale and had no color to them. There was also an employee on their phone the whole time while working could see them through the window.
Food: 1
Service: 2
Restaurantji Recommends
Good quick food, priced as expected, fries could have been hotter.
Atmosphere: 4
Food: 4
Service: 5
Pretty good restaurant for a McDonald's. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Meh.. I'll be back.
Waited in line for over 10 mins on items that should be already made. Didn’t order anything special. The wait time in the drive through has become ridiculous.
Service: 1
Staff was extremely rude.
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