Auntie Anne's

1650 Premium Outlet Blvd Unit 1275, Aurora
(630) 499-9764

Recent Reviews

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Grace Ternberg

I am going Thursday after my dentist appointment and I will like to ask you if you are hirig

Aracely Capetillo

Bad customer service not enough food ready…. long waiting line

crystal cannady

They have the freshest lemonades and pretzels

Avi Diaz

Fresh pretzels! I always get the cinnamon sugar pretzel with cheese sauce and a blueberry lemonade mixer 🤌

Carla Cuevas

I’m 8 months pregnant. I drove 30 minutes to this location because they close at 9pm! I showed up at 8:10pm and they were CLOSED! Very upset and disappointed.

Service: 1

Michele King

Doors locked at 1:30 pm. Employee was standing there making dough. Another appear from the back, look, and turn around to doing whatever , ignoring the customers trying to spend their hard earned money .If they were closed for lunch you would think they would have a sign.

Atmosphere: 1

Food: 1

Service: 1

Jonathan Silva

Just stay away from auntie annes across from Nike. Employees that hate their job. Cant get a pretzel for my kids without catching a attitude. Blue hair you know who you are. Do better. Visit was on a saturday 5pm.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Coca-Cola Products, Cinnamon Sugar Pretzel

Charles Zhu

We placed a mobile order via the App and went to this location for pickup. We showed the confirmation email to the staff but they sent us to the other store in the mall. After we went the the other store, we were told that they never processed any online order. Then we came back to this location, and they still insisted there was no online order received. Then another staff asked our name and found our order was ready and the food had been sitting there. The staff who gave us wrong info was still very RUDE and IMPATIENT. He made us to have a round trip between 2 stores when it was around 94 degrees outside, but he didn’t feel sorry at all. We understand people make mistakes, but you should at least apologize when you give the customer misleading information. It was a really terrible experience at this store, we will never come back to this location.

David Janevski

Worst bunch of employees ever, they have never anything in stock ready.

Percival Manansala

Wait is too long for a large bucket of cinnamon pretzels.

Catie Locher

There was a there was an active shooter at the mall today and the employees refused to allow people behind the counter for safety. One employee yelled at me and forced me and my 9-month old baby to stand by a huge window when there was a safe area behind the counter. I literally cannot believe that any person could force a BABY to be near a window during an active shooter.

GingieQ

Bought a couple cups and lemonade and one pretzel. Worst I've ever had from an Anne's. Overcooked, tough, no nice buttery flavor. I haven't had these in a long time and was looking so forward to enjoying. So disappointing. Maybe we should have tried the other location in the outlet mall but we were too mad. Won't be getting any for a long time.

Justin H

Customer service is horrible, and manager is a real piece of work who openly yelled at a girl next to me.

Justin

Customer service is horrible, and manager is a real piece of work who openly yelled at a girl next to me.

Gordon and the Immortal Firemen

Very tasty and good staff

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