Chipotle Mexican Grill
1480 N Orchard Rd, Aurora
(630) 723-5004
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I can't understand why this place is so busy all the time. When I order through the app for pick up the order is usually wrong, and the portions are small. Food is always cold, yet never ready when promised, which doesn't make sense. The parking lot is small and always full too. Avoiding this location forever.
Food: 1
Service: 1
This location needs to shut down completely. Always out of at least one vital food ALWAYS. They could just have opened and they will be out of something. Feel so bad for the workers. They need better management and serious help.
Atmosphere: 1
Food: 2
Service: 2
Hands down the worst location…food was literally inedible and I rarely complain. Rice AND beans were so hard, meaning they weren’t cooked. Then the sofritas was over cooked, so dry and hard. I give everyone grace, however at the end of the day we are still spending money so we deserve to have good food. Chipotle is too expensive to just throw away because nothing is edible
Food looks like it's been sitting for a long time and when I commented on the guacamole being black the employee, Mieah just stared at me. GROSS!
Atmosphere: 1
Food: 1
Service: 1
first time and last coming to this location do not recommend, trash cans were overflowing , place looked messy took forever to make my food did not honor my coupon although I showed it to them they had ran out of chicken and put SCRAPS of chicken in my bowl. tables were not clean had scraps chairs were everywhere. Workers were just standing there. Took it to go so I wouldn’t get disgusted.
Atmosphere: 1
Food: 2
Service: 1
Haven't eaten at Chipotle is a long time. Had the beef barbacoa bowl and it was excellent.
Atmosphere: 3
Food: 5
Service: 5
Lunch time and they out here handing kid meal bowls. I just wanted a normal portion …Not mention they never have veggies 😂
Update once again cold food and no veggies .portion are extremely small. DO NOT ORDER ON APP ! Go in person
Atmosphere: 2
Food: 1
Service: 2
Rude service, if u hate ur job that much then quit. No one deserves the angst that's given at Chipotle.
Atmosphere: 1
Food: 5
Service: 1
Store doesn’t open on time arrived 15 minutes after opening time and they still haven’t unlocked the door
Atmosphere: 1
Food: 1
Service: 1
This location has disappointed me for the last time.
The staff are rude and seriously need an attitude check. It doesn’t matter how nice you are, they will roll their eyes at you and give you attitude regardless.
They skimp out on the meat, never have the fajita veggies available, and their food has made me sick not just once, but multiple times.
Today was my breaking point and I had to say something.
I requested sour cream on my bowl and the kid who was making it LITERALLY dumped sour cream/water right on top of it and proceeded to box up my order. This is how it looks.
I’m never coming here again!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Solid Chipotle, however their chicken is always overcooked and burned.
Atmosphere: 4
Food: 4
Service: 4
Rude and disrespectful. I got a bowl and chips with guac. I got home and my guac is brown with no flavor! I gave it a chance and tried it and had to spit it out! It was awful! Awful management.
Atmosphere: 1
Food: 1
Service: 1
The service at this location is consistently horrible. Online orders are never ready when it says they are ready. Staff seems to hate that they have to work here, and dining room is not the cleanest.
Atmosphere: 1
Food: 3
Service: 1
The experience here was terrible, you have 3 employees standing around looking at the line forming in the back room and they just stare at you making one guy do everything, then the one guy was touching everything, handing money touching pens all with the same gloves on. Someone is going to end up getting sick eating here
Atmosphere: 1
Food: 1
Service: 1
I’ve given this location so many chances but they never redeem themselves. There never seems to be enough staff. They’re always out of something. Today I went they were out of Chicken and Steak, another time they were out of chips and they never have vinaigrette. Staff seems nice but seems like there’s not enough of them.
Loading...