5:50pm- Order placed for delivery. Live two miles away from location. Estimated 48-63 minutes.
7:15pm- Went in app to track the order and it says delivered. Looked outside, nothing. Called the store and they didn’t know what happened to the order. Requested to remake order and stated it would take 30-40minutes.
8:10pm- Order hasn’t been received. Called the store and got hung up on three times. Guy who answered the phone was rude, stated order was remade and would arrive in 15 minutes. Waited 30 minutes. No order.
8:50pm- Called again and requested to speak to manager. They would not let me speak to a manager. Requested refund and cancellation of order. Store says they are short on drivers and short staffed.
3 hours later and this is NOT acceptable. Do not recommend this location. Do better Dominos.
Luke Her
Ordered pizza at 5:50pm. Says delivered but never received it. Called store and had to remake pizza. Called store again and says driver has 4-5 stops. Shouldn’t we have priority if we were forgotten? It is now 8:47pm. Still nothing. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Her
If I could put no stars I would. Worst dominos ever.. we waited almost 3 hours for our pizza and still no pizza. Called 3 times to see up dates and finally after the 3rd call we called to a refund. Don’t come to this store. Customer service was not good either.
Atmosphere: 1
Food: 1
Service: 1
Chris Lillie
This is the worst Dominos location I’ve ever come across. I live less than a mile from the store and it takes over 2 hours to deliver. I thought maybe it was just a fluke the first couple times so I didn’t order from them for 6 months. Tried again today ordering at 2:30 and it’s still not here at 4:15. If you want a pizza from this location I guess plan ahead and order a day in advance.
Food: 1
Service: 1
Christopher Terrel
Placed order for delivery and never recieved order. The manager told me to call corporate and said best of luck
Nirash Patel
my food not delivered and $20 charge refund my payment oder name priyal patel Oder time 11: 25 pm
Service: 1
Shane Somolik
They cancelled my order. Placed the order around 11:30.
Atmosphere: 1
Food: 1
Service: 1
Dave Janky
So the last 2 times ordering at this Domino's, i get there and they had to remake because they forgot ingredients, this time I picked up the pizza, they didn't catch extra sausage so I get home there was NO sausage on the pizza. Management, how is that possible? I'll need to find another Domino's to order from.
Atmosphere: 1
Food: 1
Service: 1
Adam Siddiqi
Amazing pizza and had a great time talking to Kyra hands down best dominions in IL
Fantastic customer service, probably one of the best Domino's experiences I've had. The lady who was working here on the night of August 3rd was very polite and welcoming and exceeded my expectations.
Atmosphere: 5
Food: 5
Service: 5
M
Don’t order the pizza over the phone. It’s a scam. They say things like “let me get you the best coupon”, but in reality online is cheaper and they don’t honor their online pricing in the store. Also, over the phone they claimed a medium cheese pizza was 14 dollars, and when I called back to ask about why the online price says any sized one topping is 7 something dollars, they then back tracked and said the large is 8 and some change, but when I got into the store they said no that’s actually the medium and you have to buy the large for 10 because it’s already been made. In conclusion, don’t order over the phone. The girl who made the pizza was kind.
Atmosphere: 4
Food: 4
Service: 2
Diane Hines
We love the pizza, but the AI answering the phone is enough to make us stop getting your pizza. Would like to talk to a real person and one that is physically at the location
Tiffany Krafcky (Mashburn)
Our favorite dominos Location for both delivery and carry out. Our food is always made well and correctly. The employees here are friendly and the establishment is clean when you walk in. The wait times given are always accurate as well.
5:50pm- Order placed for delivery. Live two miles away from location. Estimated 48-63 minutes.
7:15pm- Went in app to track the order and it says delivered. Looked outside, nothing. Called the store and they didn’t know what happened to the order. Requested to remake order and stated it would take 30-40minutes.
8:10pm- Order hasn’t been received. Called the store and got hung up on three times. Guy who answered the phone was rude, stated order was remade and would arrive in 15 minutes. Waited 30 minutes. No order.
8:50pm- Called again and requested to speak to manager. They would not let me speak to a manager. Requested refund and cancellation of order. Store says they are short on drivers and short staffed.
3 hours later and this is NOT acceptable. Do not recommend this location. Do better Dominos.
Ordered pizza at 5:50pm. Says delivered but never received it. Called store and had to remake pizza. Called store again and says driver has 4-5 stops. Shouldn’t we have priority if we were forgotten? It is now 8:47pm. Still nothing. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
If I could put no stars I would. Worst dominos ever.. we waited almost 3 hours for our pizza and still no pizza. Called 3 times to see up dates and finally after the 3rd call we called to a refund. Don’t come to this store. Customer service was not good either.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Dominos location I’ve ever come across. I live less than a mile from the store and it takes over 2 hours to deliver. I thought maybe it was just a fluke the first couple times so I didn’t order from them for 6 months. Tried again today ordering at 2:30 and it’s still not here at 4:15. If you want a pizza from this location I guess plan ahead and order a day in advance.
Food: 1
Service: 1
Placed order for delivery and never recieved order. The manager told me to call corporate and said best of luck
my food not delivered and $20 charge
refund my payment oder name priyal patel
Oder time 11: 25 pm
Service: 1
They cancelled my order. Placed the order around 11:30.
Atmosphere: 1
Food: 1
Service: 1
So the last 2 times ordering at this Domino's, i get there and they had to remake because they forgot ingredients, this time I picked up the pizza, they didn't catch extra sausage so I get home there was NO sausage on the pizza. Management, how is that possible? I'll need to find another Domino's to order from.
Atmosphere: 1
Food: 1
Service: 1
Amazing pizza and had a great time talking to Kyra hands down best dominions in IL
Atmosphere: 5
Food: 5
Service: 5
Very good they worked 🫂
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Your pizza is good and the service is good
Atmosphere: 5
Food: 5
Service: 5
Fantastic customer service, probably one of the best Domino's experiences I've had. The lady who was working here on the night of August 3rd was very polite and welcoming and exceeded my expectations.
Atmosphere: 5
Food: 5
Service: 5
Don’t order the pizza over the phone. It’s a scam. They say things like “let me get you the best coupon”, but in reality online is cheaper and they don’t honor their online pricing in the store. Also, over the phone they claimed a medium cheese pizza was 14 dollars, and when I called back to ask about why the online price says any sized one topping is 7 something dollars, they then back tracked and said the large is 8 and some change, but when I got into the store they said no that’s actually the medium and you have to buy the large for 10 because it’s already been made. In conclusion, don’t order over the phone. The girl who made the pizza was kind.
Atmosphere: 4
Food: 4
Service: 2
We love the pizza, but the AI answering the phone is enough to make us stop getting your pizza. Would like to talk to a real person and one that is physically at the location
Our favorite dominos Location for both delivery and carry out. Our food is always made well and correctly. The employees here are friendly and the establishment is clean when you walk in. The wait times given are always accurate as well.
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