Dunkin'
3 N Smith St, Aurora
(630) 820-2556
Recent Reviews
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The employees here r so welcoming and provide a warm tone, even when closing and down to the last minute 2 wonderful employees still took my order with a smile on their face! It was delicious 10/10
Atmosphere: 5
Food: 5
Service: 5
The worst Dunkin’ Donuts, always mess up my orders always
I asked for blaze donuts and I got one bear
one it’s not too happy about that
Atmosphere: 3
Food: 3
Service: 4
I give up on this place. The attitude these employees have any time of the day is ridiculous. No manners whatsoever. With one being the exception, she’s the only one who has provided great customer service. Be grateful you have a job and don’t be so miserable.
Atmosphere: 1
Service: 1
Came in at 12:08pm and tall white employees just comes to register staring not saying hi or anything, I’m like are you ready? He said you were talking, I was getting my kids order, but still as an employee say hi how can I help you, instead of being argumentative. Nasty store and poor customer service
Atmosphere: 1
Food: 1
Service: 1
This is the WORST location to ever get Dunkin from! They literally NEVER add cold foam to any drinks! The donuts are always hard! And their breakfast is always cold/hard/stale.
Food: 1
Service: 1
Rude from the moment I said hello. I asked for half-dozen donuts and was told they might not even have that many… at a Dunkin’. Then suddenly they did. I chose to leave.
This is probably the worst Dunkin’ Donuts I have ever visited.
The man who works there at the cashier is very unprofessional.
His behavior creates an uncomfortable atmosphere, and it’s hard to feel welcome in this place. Good service should be friendly and respectful — unfortunately, this location is the exact opposite.
The croissant I ordered to go turned out to be old, clearly from the previous day.
When I asked for a replacement, they gave me a bagel that was supposed to be toasted, but it wasn’t — it was simply warmed up, very unpleasant, and extremely tough, which suggests it was also from the day before.
I do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service ! Workers are rude and slow !
This Dunkin’ has the worst customer services ever the employee with tattoos and long nail gave me a dirty look when I got to the window didn’t even give me my total just tock my card gave me my coffee and close the window didn’t even say thank you or nothing
Service: 1
Restaurantji Recommends
Worst Dunkin I’ve seen. Young man with tattoos and acrylic nails at the counter was scowling and cussing the entire time and wouldn’t even look at us as we ordered. Asked for a hot drink and it was given to us at room temp. That man needs to reconsider working in a customer-facing role.
Atmosphere: 1
Food: 1
Service: 1
Noice food
Atmosphere: 5
Food: 5
Service: 5
Came in a half hour before closing and the dude was giving me attitude-
Even though I ordered a dozen off of what was left on the shelf. It's not like I was demanding a fresh dozen to be made on the spot.
Atmosphere: 1
Food: 2
Service: 1
Well first of all I really like their donuts but I never try one so Dunkin donuts The owner when you guys are closing can I have the donuts when you guys are throwing out please? I never try one. Here's my address if you want to deliver them. 64 South root St Aurora il
Atmosphere: 5
Food: 5
Service: 5
Coffee ALWAYS tastes burnt at this location.
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