Dunkin'
2681 E New York St Unit #11, Aurora
(630) 499-7505
Recent Reviews
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This is the best Dunkin Donuts ever!!!! The staff is so friendly. My order is always correct. I come here at least once a day and we love them!
Atmosphere: 5
Food: 5
Service: 5
I always go to this location because it’s next to my work. The service is always fast and even though I always put in a mobile order so the interaction w the staff is short. The customer service I’ve experienced is always a 10/10.
Atmosphere: 5
Food: 5
Service: 5
They were out of strawberry frosted and the lady who we spoke to in the drive through was very rude and disorganized. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
How you outta cold brew 🤦♂️
Workers were very friendly! Sai was super helpful and kind! Great staff.
Atmosphere: 4
Food: 5
Service: 5
Every time I go to this Dunkin I get a great customer service and delicious food and coffee. Everything is always fresh and the store is clean. Highly recommended
What a bad service, a Latina attends and after she delivers what was not requested, she only speaks English, that is, one should eat or drink what she wants, she is on the morning shift.
Visited 9/12/24 at around 930am. The drive thru female worker had an attitude like she was being forced to work there. Couldn't even understand what she was saying because she was talking so fast like she was in a rush. I asked for a mango pineapple refresher with LIGHT ICE and got a mango pineapple refresher with LESS CONCENTRATE and full of ice. ? My drink was bland. At least the food was good, but I couldn't even fully enjoy it because of my tasteless drink.
Food: 2
Service: 1
This is my Dunkin stop ! Everyone is so friendly they have the best service !
Atmosphere: 5
Food: 5
Service: 5
This place no matter the time or day. The attitudes are ridiculous and rude. They talk like they don't want to be here and very very disappointed. I've been coming to this location foe years and as of yesterday no more. This place use to be so friendly and welcoming now. I would drive out of my way to hopefully jabe better service. Except one guy very humble the rest just a disgrace. I hardly leave a food review. Business is Business you know but yesterday was the last straw. Good luck
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I rescind my previous review and bumping this place up to four stars. As a local resident, I saw this place go down the tubes over the years until recently. The staff is always great in the mornings and I appreciate everyone's hospitality. Even if there's a line, it goes very quickly. My orders are now always accurate and to expected temperature.
The only gripe I have is against Dunkin and what they did to gauge prices and "update" their rewards system.
Atmosphere: 5
Food: 3
Service: 5
Ordered a nitro brew it came completely full of only foam and by the time it balanced down it was less than half full.
Food: 2
Service: 4
Manisha is so nice & sweet! Really Patient & always welcoming in with a great smile!
The best Dunkin Donuts in town. Their employees are always very kind and their iced signature lattes always hit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Hash Browns
$2 extra charge for no ice on a drink?
Atmosphere: 2
Food: 1
Service: 3
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