Dunkin'
2681 E New York St Unit #11, Aurora
(630) 499-7505
Recent Reviews
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Over Charged
Disappointed at the service for this location. It’s gotten progressively worse. Missing items when using the drive thru have become a regular occurance. The last straw today was my donut order carelessly tossed in the bag so my long iohn was face down on another donut w no wax paper on it. Some of the people that have been there a while still provide great service, but there are only a few.
Atmosphere: 3
Food: 3
Service: 1
I usually use drive thru at this location. The staff is really friendly and courteous. Nikee has been amazing and always greet me with a warm smile.
Service: 5
I was there today 8/15 around 2pm and had the best possible experience in the drive thru! Both the ladies working at that time were very helpful and understood. I really appreciate them and cant thank them enough!
Atmosphere: 5
Food: 5
Service: 5
I prefer this location over others because the staff is really friendly and the place is clean.
Atmosphere: 5
Food: 5
Service: 5
Donut shop ran out of donuts 4 hrs before closing.
Atmosphere: 1
Food: 1
Service: 4
I ordered 2 muffins, a coffee roll, and a cup of coffee using the drive-thru. They were busy, so I didn't check the bag and didn't realize till later they shorted the order 1 muffin. I did check the receipt, and yes, they indeed charged me for 4 items. ALWAYS CHECK THE BAG! THIS UNFORTUNATELY HAS HAPPENED AT THIS LOCATION BEFORE!
Atmosphere: 5
Food: 5
Service: 5
Priscilla, Nikki, and Anna are absolutely the best! I come here every morning before work and they provide exceptional service but the best part is the their spirit! Early in the morning, they’re always so nice and engaging, especially when I’m trying new drinks. This is the only Dunking I go to! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great staff
Atmosphere: 5
Food: 5
Service: 5
This is the best Dunkin Donuts ever!!!! The staff is so friendly. My order is always correct. I come here at least once a day and we love them!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always go to this location because it’s next to my work. The service is always fast and even though I always put in a mobile order so the interaction w the staff is short. The customer service I’ve experienced is always a 10/10.
Atmosphere: 5
Food: 5
Service: 5
They were out of strawberry frosted and the lady who we spoke to in the drive through was very rude and disorganized. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
How you outta cold brew 🤦♂️
Workers were very friendly! Sai was super helpful and kind! Great staff.
Atmosphere: 4
Food: 5
Service: 5
Every time I go to this Dunkin I get a great customer service and delicious food and coffee. Everything is always fresh and the store is clean. Highly recommended
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