It was ok, pieces of chicken seem to be getting smaller
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw, French Fries
Pat Brumley
This spot must be under new management/ 2024. Last year I loved comming here for food ,now the staff and mgt. Is very unprofessional,most of the time they are out of something but never offer a substitute for anything,the food has been terrible ,and the service is awful the way they just throw shit in the bags is ridiculous. Won't be coming back in 2025,and not recommending to anyone I know.
Atmosphere: 1
Food: 1
Service: 1
Glenn Pryor
Great every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Diana Dixon
My Chicken wasn't that good. I hope Next time it will be better. Thank you
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Mike Mangiaracina
The food took 20 minutes and the chicken looked and tasted like it was cooked at too low of a temperature. Very soggy.
Atmosphere: 2
Food: 2
Service: 4
sharlyce mckinnie
I paced 2 separate orders in the drive thru then when I got to the window they told me I had to get out the car to place the other one. Also got my order wrong and had to drive back to get it fixed
Food: 2
Service: 2
Linda Golden
The customer service was amazing today!!! Nothing like great hospitality and people who genuinely go out of their way to please you in the smallest and kindest of ways. A little care is all that's needed from people who work with the public and it truly showed today. Thank you evening staff on 10-08-24, Drive thru and managers. Great job, keep it up!!!! The kind of care that was given today, I wouldn't even be mad if my order came back wrong or my food was nasty...☺LOL!!! New York Ave. & Farnsworth Ave. in Aurora, IL.
Recommended dishes: Fried Chicken
Angelica Grado
Cold food
Atmosphere: 3
Food: 3
Service: 3
Angel Castañeda
I didn't like the attention of the lady, she was a very unpleasant person, they should check her staff.
Atmosphere: 1
Service: 1
Juan Matute
The tension is friendly and the speed with which they serve you the food
I ordered my meal on the app. The receipt on the bag was correct, but the piece I ordered specifically was wrong. I found out after I got home and changed my clothes. I called and told the manager what happen. He said to COME BACK! and he would correct it. I'm not driving 15 minutes for their mistake. I asked to have that piece replaced when I come back. He said he can't give me free food. They screwd up not me. They have lost a very good customer. The bot on the app sucks if u r trying to achieve resolution. I'm so disappointed.
Atmosphere: 1
Food: 3
Service: 1
Jed Sanford
I've eaten here several times and have no complaints. Good food.
Atmosphere: 3
Food: 4
Service: 4
Alex Medina
I was told they had no chicken and the wait time was 20 mins and to please wait in parking lot, after 25 mins I went again and was told another 20 mins, what a joke and waste of time
Mario González
The truth is very bad, the service was very slow, we had to wait 20 minutes for 8 pieces and to finish everything with a lot of oil and poorly cooked
Atmosphere: 1
Food: 1
Service: 1
Ron Lichtenberger
Fast, courteous and very helpful. Food as delicious as always.
It was ok, pieces of chicken seem to be getting smaller
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw, French Fries
This spot must be under new management/ 2024. Last year I loved comming here for food ,now the staff and mgt. Is very unprofessional,most of the time they are out of something but never offer a substitute for anything,the food has been terrible ,and the service is awful the way they just throw shit in the bags is ridiculous. Won't be coming back in 2025,and not recommending to anyone I know.
Atmosphere: 1
Food: 1
Service: 1
Great every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
My Chicken wasn't that good. I hope
Next time it will be better. Thank you
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
The food took 20 minutes and the chicken looked and tasted like it was cooked at too low of a temperature. Very soggy.
Atmosphere: 2
Food: 2
Service: 4
I paced 2 separate orders in the drive thru then when I got to the window they told me I had to get out the car to place the other one. Also got my order wrong and had to drive back to get it fixed
Food: 2
Service: 2
The customer service was amazing today!!! Nothing like great hospitality and people who genuinely go out of their way to please you in the smallest and kindest of ways. A little care is all that's needed from people who work with the public and it truly showed today. Thank you evening staff on 10-08-24, Drive thru and managers. Great job, keep it up!!!! The kind of care that was given today, I wouldn't even be mad if my order came back wrong or my food was nasty...☺LOL!!! New York Ave. & Farnsworth Ave. in Aurora, IL.
Recommended dishes: Fried Chicken
Cold food
Atmosphere: 3
Food: 3
Service: 3
I didn't like the attention of the lady, she was a very unpleasant person, they should check her staff.
Atmosphere: 1
Service: 1
The tension is friendly and the speed with which they serve you the food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered my meal on the app. The receipt on the bag was correct, but the piece I ordered specifically was wrong. I found out after I got home and changed my clothes. I called and told the manager what happen. He said to COME BACK! and he would correct it. I'm not driving 15 minutes for their mistake. I asked to have that piece replaced when I come back. He said he can't give me free food. They screwd up not me. They have lost a very good customer. The bot on the app sucks if u r trying to achieve resolution. I'm so disappointed.
Atmosphere: 1
Food: 3
Service: 1
I've eaten here several times and have no complaints. Good food.
Atmosphere: 3
Food: 4
Service: 4
I was told they had no chicken and the wait time was 20 mins and to please wait in parking lot, after 25 mins I went again and was told another 20 mins, what a joke and waste of time
The truth is very bad, the service was very slow, we had to wait 20 minutes for 8 pieces and to finish everything with a lot of oil and poorly cooked
Atmosphere: 1
Food: 1
Service: 1
Fast, courteous and very helpful. Food as delicious as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: W Gravy, Fried Chicken
Loading...