This place is horrible. 85% of the time, your order is wrong. The staff gets a negative attitude when asking for them to correct it. Every encounter with management is horrible. They typically don't give receipts. They will motion you to come to the third window for pickup in drive thru and give your food to the patron at 2nd window. Actually, I had the manager a few weeks ago tell me not to go to the 3rd window unless I hear the words coming out of her mouth. I mentioned i was motioned to pull forward, and no one was at 2nd window. She then proceeded to give me a verbal lashing about staffing inadequacies. I avoid this location, understanding that other nearby locations are owned by the same family. Poor overall management!!!
Atmosphere: 3
Food: 2
Service: 1
Irfan Javaid
Trash food and service , I asked for fresh fish filet they made me wait 10 mins and gave me dry and refried fish filet , I went back they made me wait again 10 mins and gave me dry and refried fish filet again . I will never come back to this location again .
Update went back the manager named misiline lied to my face and said I asked for well done when I didn’t mention anything except it making fresh ..
William C Calderon
Best food
Atmosphere: 5
Food: 5
Service: 5
Megan Seifrid
Ordered my food (breakfast) at 10:16am on the app got there to pick up my order at 10:25am they played around for 5 minutes to say they ain’t serving breakfast no longer that they destroyed my order.
Atmosphere: 1
Service: 1
Sonya Daguinsin
Two nights ago I went through the drive-through and wanted the chicken big Mac but they were out so I understood in order a regular big Mac. The bun must’ve been five days old. The burgers were dry and honestly the sauce tasted like it was a little bit sour, so I just threw it out and chalk it up to a bad night. Everybody has them every business has them whatever but then this morning we go through the drive-through and ask for one sausage muffin with no egg and then ask for two sausage McMuffins with egg get home guess what no egg on anything. We will still go there at a convenience, but I urge everyone to park in the drive-through and check your entire order before you leave the window
Food: 1
Service: 1
Alyssa Turek
There's a gentleman that works the front window, seems friendly and generally happy. However, the woman that I've come in contact with the last 3 times at the second window just seems miserable. Every time has a dirty/very angry look on her face, never says hello, or acknowledges when I say thank you or have a good day. Just hands me my food and shuts the door while I'm actively thanking her. I understand people have bad days, but she has been like this every time I've come in contact with her. I've worked at McDonalds quite a while back. Having an attitude is not going to make your job easier. Pep up. Will help bring your customers back, rather than lose them because your attitude makes them feel like their the bane of your existence. My order has been messed up multiple times coming here, and also had missing food another time. Never once came back around to complain or ask for my missing food because I personally don't want to deal with staff that come off that angry all the time. Don't think I will be returning to this location.
Chiquita Fulton
This McDonald's is very fast and food is always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Cheeseburger
Marc-Louis Paprzyca
I blame the management for not having enough people on staff here. Most likely to offering terrible wages. The staff did not stop moving the whole time I waited for my order. Making food, bringing orders out to cars/mobile pickups and answering questions from people who don’t realize they have to use kiosks to order. The kiosks were a terrible idea as people of a certain age don’t understand they need to use them or how to use them. Pay people a living wage so they’ll want to work here and have more people scheduled. A very large portion of the complaints here are the result of poor pay/staffing.
The food was consistent with McDonald’s and exactly what I expected.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries, Mcdouble
Adam Borjon
Food was bussing!
Катерина Лукапьорова
Thank you for the joy of the children! The staff is very friendly, everything is clean!
Very ignorant weird clueless employees. Literally was 1 min late for breakfast. Because things happen and they wouldn't make it. Even though it's happened before and they still did it. So they lied and said the system wouldn't let them make it. But was very quick to take my money and wanted me to pay for it again. Then had no idea when I'd get my refund. So they had to ask a manager who I've never seen before. Which explains why they are too lazy to do it now. It's all good just make sure I have my money in 2 days like you said or chargeback time. Will be staying away from this dirty, trash location for now on. Trust the reviews closest one, so thats why I've always used it. But never ever again
Atmosphere: 1
Food: 1
Service: 1
Denny Torres
Took grandson there for lunch most the tables were dirty took 3 times to get my order right don't think I'll go there again
Atmosphere: 1
Food: 1
Service: 1
BELLA MAR
The worst penny pinching McDonald's. Took away the self serve soda machines.
Lenard Creagh
Always a good place to bring your kids to eat and play they have a McDonald's Play Place. Staff is always nice and professional.
Parking: Some Monday's they ask for customers to not park near the delivery doors that's usually on Wednesday.
Kid-friendliness: The Playplace is great so yours kiddos can make friends and play.
Wheelchair accessibility: All entrances and emergency exits are setup for wheelchairs accessibility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Hector Adames
I came here to pick up an online order. There was a lady waiting to be served. It appears they got her drink wrong. There was nobody at the register/front desk. The manager and crew were tending to the drive-through. I find it hard to believe that a person would turn their back to you and keep their back turned to you and act like they don't see you. I don't know how long (the customer) was there waiting, but after about 10 minutes, I left. I know they saw me, including the manager. They just turned her back to ignore you just terrible service. I know it's just McDonald's, but I believe it's common courtesy to at least acknowledge a customer when they walk into your business. To pretend that you don't notice anyone and turn your back to them when you were facing the front upon entering is just pathetic.
This place is horrible. 85% of the time, your order is wrong. The staff gets a negative attitude when asking for them to correct it. Every encounter with management is horrible. They typically don't give receipts. They will motion you to come to the third window for pickup in drive thru and give your food to the patron at 2nd window. Actually, I had the manager a few weeks ago tell me not to go to the 3rd window unless I hear the words coming out of her mouth. I mentioned i was motioned to pull forward, and no one was at 2nd window. She then proceeded to give me a verbal lashing about staffing inadequacies. I avoid this location, understanding that other nearby locations are owned by the same family. Poor overall management!!!
Atmosphere: 3
Food: 2
Service: 1
Trash food and service , I asked for fresh fish filet they made me wait 10 mins and gave me dry and refried fish filet , I went back they made me wait again 10 mins and gave me dry and refried fish filet again . I will never come back to this location again .
Update went back the manager named misiline lied to my face and said I asked for well done when I didn’t mention anything except it making fresh ..
Best food
Atmosphere: 5
Food: 5
Service: 5
Ordered my food (breakfast) at 10:16am on the app got there to pick up my order at 10:25am they played around for 5 minutes to say they ain’t serving breakfast no longer that they destroyed my order.
Atmosphere: 1
Service: 1
Two nights ago I went through the drive-through and wanted the chicken big Mac but they were out so I understood in order a regular big Mac. The bun must’ve been five days old. The burgers were dry and honestly the sauce tasted like it was a little bit sour, so I just threw it out and chalk it up to a bad night. Everybody has them every business has them whatever but then this morning we go through the drive-through and ask for one sausage muffin with no egg and then ask for two sausage McMuffins with egg get home guess what no egg on anything. We will still go there at a convenience, but I urge everyone to park in the drive-through and check your entire order before you leave the window
Food: 1
Service: 1
There's a gentleman that works the front window, seems friendly and generally happy. However, the woman that I've come in contact with the last 3 times at the second window just seems miserable. Every time has a dirty/very angry look on her face, never says hello, or acknowledges when I say thank you or have a good day. Just hands me my food and shuts the door while I'm actively thanking her. I understand people have bad days, but she has been like this every time I've come in contact with her. I've worked at McDonalds quite a while back. Having an attitude is not going to make your job easier. Pep up. Will help bring your customers back, rather than lose them because your attitude makes them feel like their the bane of your existence. My order has been messed up multiple times coming here, and also had missing food another time. Never once came back around to complain or ask for my missing food because I personally don't want to deal with staff that come off that angry all the time. Don't think I will be returning to this location.
This McDonald's is very fast and food is always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Cheeseburger
I blame the management for not having enough people on staff here. Most likely to offering terrible wages. The staff did not stop moving the whole time I waited for my order. Making food, bringing orders out to cars/mobile pickups and answering questions from people who don’t realize they have to use kiosks to order. The kiosks were a terrible idea as people of a certain age don’t understand they need to use them or how to use them. Pay people a living wage so they’ll want to work here and have more people scheduled. A very large portion of the complaints here are the result of poor pay/staffing.
The food was consistent with McDonald’s and exactly what I expected.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries, Mcdouble
Food was bussing!
Thank you for the joy of the children! The staff is very friendly, everything is clean!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very ignorant weird clueless employees. Literally was 1 min late for breakfast. Because things happen and they wouldn't make it. Even though it's happened before and they still did it. So they lied and said the system wouldn't let them make it. But was very quick to take my money and wanted me to pay for it again. Then had no idea when I'd get my refund. So they had to ask a manager who I've never seen before. Which explains why they are too lazy to do it now. It's all good just make sure I have my money in 2 days like you said or chargeback time. Will be staying away from this dirty, trash location for now on. Trust the reviews closest one, so thats why I've always used it. But never ever again
Atmosphere: 1
Food: 1
Service: 1
Took grandson there for lunch most the tables were dirty took 3 times to get my order right don't think I'll go there again
Atmosphere: 1
Food: 1
Service: 1
The worst penny pinching McDonald's. Took away the self serve soda machines.
Always a good place to bring your kids to eat and play they have a McDonald's Play Place. Staff is always nice and professional.
Parking: Some Monday's they ask for customers to not park near the delivery doors that's usually on Wednesday.
Kid-friendliness: The Playplace is great so yours kiddos can make friends and play.
Wheelchair accessibility: All entrances and emergency exits are setup for wheelchairs accessibility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
I came here to pick up an online order. There was a lady waiting to be served. It appears they got her drink wrong. There was nobody at the register/front desk. The manager and crew were tending to the drive-through. I find it hard to believe that a person would turn their back to you and keep their back turned to you and act like they don't see you. I don't know how long (the customer) was there waiting, but after about 10 minutes, I left. I know they saw me, including the manager. They just turned her back to ignore you just terrible service. I know it's just McDonald's, but I believe it's common courtesy to at least acknowledge a customer when they walk into your business. To pretend that you don't notice anyone and turn your back to them when you were facing the front upon entering is just pathetic.
Atmosphere: 1
Food: 2
Service: 1
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