The Ontario Ave in Chicago was fabulous. My husband and I both enjoyed our Chicago dogs
Kamilah S. Autmon
I placed my online order as I was leaving work tonight. A regular Italian beef, regular cheese fries and onion rings. When I got home and opened my taped bag, I was missing my onion rings.
Sherry Owens
We come to this Portillo’s very couple months and drive over a hour just to eat here after loving it when we moved up to the chicago area and were so excited to see one come to Springfield IL after we moved back home. it’s always such a great experience for the kids but today we were very disappointed the food was not very good at all and the place was so dirty, nothing was filled, straws or ketchup and every table in the place was dirty, there were a lot of workers but no one cleaning up. I had to ask a worker for something to clean one of the tables with just so we had a clean table to eat at. what looked to be a manager was at a table on the phone.
Ray Childers
you send me coupons but they are useless when i try to use your web site says i can not use. you just lost a customer
Sridhar Rangaswamy
Outstanding experience on May 19th 2025 ..from GM: Jesus Saurez, Mgr on Duty : Barry , Ema employee, another outstanding manager who came all the way to give it to my car, as I had so many things in the hand to carry..I cannot thank enough of him..he is Alex or pretty common name.. I have his picture, but i totally forgot, as i have become really old now..Oldest Asian Indian thickest accent man.
Really Appreciated.
Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
US Trademark: #5030763
US Trademark #SN 98620494:
"Promise Less/Under Promise and Deliver More"
"Excellence is not an act, it is a Habit"
"Honesty is the Best Policy"Be Truthful,Honest and Fair"
Mike Bender
Managers are rude and seem incompetent, and hot dogs came out green enough times i dont want to eat here anymore, cant look past the bad just because it has "some" good to it
Angie Barent Curran
save your money. got a chili cheese dog, it had a smear of chili and maybe a quarter to half a slice of cheese that comea wrapped in plastic (how do i know this? because the plastic was in my food) then it was placed in a paper liner and wrapped in paper and put it in a bag, so what little amount of chili was on the hot dog was now all over the paper. will not be returning.
Jill Frans
2 hrs late on a 500 dollar cater
Pam Reis-Robinson
Give those kids a HOT meal. How disappointing for them.
The order to go was very fast and efficient. And The order was correct. The beef is so good but the fries aren’t as good as they were before they sold. Everyone in our family liked the food.
Lostandhungry
The order to go was very fast and efficient. And The order was correct. The beef is so good but the fries aren’t as good as they were before they sold. Everyone in our family liked the food.
Betty Padilla
Amazing Staff and the hardest working people I have ever worked with !!! Very clean warehouse
Michael Dennis
Tight docks, but super nice staff there. If you'redriving a box truck or a day cab you shouldn't have any trouble backing in. Sleepers are another story.
The Ontario Ave in Chicago was fabulous. My husband and I both enjoyed our Chicago dogs
I placed my online order as I was leaving work tonight. A regular Italian beef, regular cheese fries and onion rings. When I got home and opened my taped bag, I was missing my onion rings.
We come to this Portillo’s very couple months and drive over a hour just to eat here after loving it when we moved up to the chicago area and were so excited to see one come to Springfield IL after we moved back home. it’s always such a great experience for the kids but today we were very disappointed the food was not very good at all and the place was so dirty, nothing was filled, straws or ketchup and every table in the place was dirty, there were a lot of workers but no one cleaning up. I had to ask a worker for something to clean one of the tables with just so we had a clean table to eat at. what looked to be a manager was at a table on the phone.
you send me coupons but they are useless when i try to use your web site says i can not use. you just lost a customer
Outstanding experience on May 19th 2025 ..from GM: Jesus Saurez, Mgr on Duty : Barry , Ema employee, another outstanding manager who came all the way to give it to my car, as I had so many things in the hand to carry..I cannot thank enough of him..he is Alex or pretty common name.. I have his picture, but i totally forgot, as i have become really old now..Oldest Asian Indian thickest accent man. Really Appreciated. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"
Managers are rude and seem incompetent, and hot dogs came out green enough times i dont want to eat here anymore, cant look past the bad just because it has "some" good to it
save your money. got a chili cheese dog, it had a smear of chili and maybe a quarter to half a slice of cheese that comea wrapped in plastic (how do i know this? because the plastic was in my food) then it was placed in a paper liner and wrapped in paper and put it in a bag, so what little amount of chili was on the hot dog was now all over the paper. will not be returning.
2 hrs late on a 500 dollar cater
Give those kids a HOT meal. How disappointing for them.
Could someone tell me if they speak Spanish?
Restaurantji Recommends
Not the restaurant. Can’t complain
The order to go was very fast and efficient. And The order was correct. The beef is so good but the fries aren’t as good as they were before they sold. Everyone in our family liked the food.
The order to go was very fast and efficient. And The order was correct. The beef is so good but the fries aren’t as good as they were before they sold. Everyone in our family liked the food.
Amazing Staff and the hardest working people I have ever worked with !!! Very clean warehouse
Tight docks, but super nice staff there. If you'redriving a box truck or a day cab you shouldn't have any trouble backing in. Sleepers are another story.
Loading...