Some of the worst customer service we have ever had. Waited 1.5 hours for a delivery and were told to then just come pick it up ourselves. Meanwhile it was delivered as we were driving. No apology or explanation for their mistake. Told we couldn’t speak with a manager because apparently he is only there on Wednesdays and he does not want to be contacted so they couldn’t give us a phone number or email address. Pizza was cold and unappealing when we finally got to eat it. Just a terrible experience with this franchise.
Atmosphere: 1
Food: 2
Service: 1
Kim Anderson
Food was fine. Ordering online is a nightmare. Nobody can read what is written under “Special instructions.” We asked for juice on the side for our Chef but it was delivered saturated. We also asked that onion rings be substituted for fries but still received fries. This location is a joke. If you are able, use the Oswego rosatis.
David Golubok
Scheduled to pick up pizza ahead, picked it up at the scheduled time, it was kind of cold and was clearly not fresh at all.
A B
I ordered a pizza with veggies on it. When my pizza showed up it had no veggies but it did have double pepperoni! I called the restaurant and they sent me out a new pizza but they did not credit me for the $7.10 that they had overcharged me for the double pepperoni! All he said was I will give you a five dollar credit next time you order from us!!! Unbelievable! I will never order from them ever again.
Atmosphere: 1
Food: 1
Service: 1
Diana Hall
Not sure if gal was just a counter person. She did help but did not seem to be a waitress.
Atmosphere: 5
Food: 5
Service: 3
Andrew Selvaggio Jr
My kids shared a $5 slice and loved it.
Atmosphere: 4
Food: 4
Service: 4
Dave
What the actual omg Batman! Whoever the young lady is who is working there deserves an award for best human of the year! Best service ever!
Atmosphere: 5
Food: 5
Service: 5
Raul Moctezuma Jr.
The pizza is pretty good here
Lakera Ferguson
They are so over priced
Melissa Olivares
Food is always great. We order the thin crust and it seems like a normal crust pizza. Their fries aren’t the best, and honestly I just a restaurant on their fries. Service is always awkward picking up the pizza, and I’ve never seen anyone eating in there when I pick up pizza during food rushes.
Idk why there are so many negative reviews for this location i’ve been eating from this location for 10 years plus, I’ve never had a problem. The food is always fresh. The chicken wings are nice size and everything is always perfect. Please disregard the other reviews because clearly people don’t know when they have it good if you want crappy food and a nasty environment with rude employees , you should go to the one on Indian Trail I actually am 3 mins from that location and stopped eating there because the quality and service is 10xs better these people on Ogden are angels and I thank u for serving my family and providing quality each and every time we go this was ordered an hour before closing it’s absolutely perfect cheese pizza topped with chicken and spinach
CINEMA CRITIC
I've been here and enjoyed the fried Chicken Dinner. Never again-they raised prices-no thank you!!
F Zack
Ordered deep dish and a thin crust. Deep dish was mostly dough (at least an inch and half thick) and tasted like cardboard. Thin crust didn't have any taste either. Not sure how they're running this business. I agree they have good deals but to be honest I'd rather pay more to get good quality food. Cutting corners on their main items is not how anyone should do business. Beware they charge service charge if you use your credit card. This place is walking distance from my house, everyone in my family loves pizza, they actually lost us as regular customer.
Scott Seegmiller
Don’t order the by the pizza by the slice. Wait for them to bake a real pizza. Salads are great.
Atmosphere: 5
Food: 3
Service: 4
Roland Doan
I come here for lunch all the time.
Vegetarian options: Vegetarian Pizza is a great choice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Large Pizza, Pepperoni Pizza, French Fries, Meat Mania Pizza, Cheesy Garlic Bread, Cannolis, Ribs, Breaded Mushrooms, Greek Salad, Fried Mushrooms, Lasagna
Some of the worst customer service we have ever had. Waited 1.5 hours for a delivery and were told to then just come pick it up ourselves. Meanwhile it was delivered as we were driving. No apology or explanation for their mistake. Told we couldn’t speak with a manager because apparently he is only there on Wednesdays and he does not want to be contacted so they couldn’t give us a phone number or email address. Pizza was cold and unappealing when we finally got to eat it. Just a terrible experience with this franchise.
Atmosphere: 1
Food: 2
Service: 1
Food was fine. Ordering online is a nightmare. Nobody can read what is written under “Special instructions.” We asked for juice on the side for our Chef but it was delivered saturated. We also asked that onion rings be substituted for fries but still received fries. This location is a joke. If you are able, use the Oswego rosatis.
Scheduled to pick up pizza ahead, picked it up at the scheduled time, it was kind of cold and was clearly not fresh at all.
I ordered a pizza with veggies on it. When my pizza showed up it had no veggies but it did have double pepperoni! I called the restaurant and they sent me out a new pizza but they did not credit me for the $7.10 that they had overcharged me for the double pepperoni! All he said was I will give you a five dollar credit next time you order from us!!! Unbelievable! I will never order from them ever again.
Atmosphere: 1
Food: 1
Service: 1
Not sure if gal was just a counter person. She did help but did not seem to be a waitress.
Atmosphere: 5
Food: 5
Service: 3
My kids shared a $5 slice and loved it.
Atmosphere: 4
Food: 4
Service: 4
What the actual omg Batman! Whoever the young lady is who is working there deserves an award for best human of the year! Best service ever!
Atmosphere: 5
Food: 5
Service: 5
The pizza is pretty good here
They are so over priced
Food is always great. We order the thin crust and it seems like a normal crust pizza. Their fries aren’t the best, and honestly I just a restaurant on their fries. Service is always awkward picking up the pizza, and I’ve never seen anyone eating in there when I pick up pizza during food rushes.
Restaurantji Recommends
Idk why there are so many negative reviews for this location i’ve been eating from this location for 10 years plus, I’ve never had a problem. The food is always fresh. The chicken wings are nice size and everything is always perfect. Please disregard the other reviews because clearly people don’t know when they have it good if you want crappy food and a nasty environment with rude employees , you should go to the one on Indian Trail I actually am 3 mins from that location and stopped eating there because the quality and service is 10xs better these people on Ogden are angels and I thank u for serving my family and providing quality each and every time we go this was ordered an hour before closing it’s absolutely perfect cheese pizza topped with chicken and spinach
I've been here and enjoyed the fried Chicken Dinner. Never again-they raised prices-no thank you!!
Ordered deep dish and a thin crust. Deep dish was mostly dough (at least an inch and half thick) and tasted like cardboard. Thin crust didn't have any taste either. Not sure how they're running this business. I agree they have good deals but to be honest I'd rather pay more to get good quality food. Cutting corners on their main items is not how anyone should do business. Beware they charge service charge if you use your credit card. This place is walking distance from my house, everyone in my family loves pizza, they actually lost us as regular customer.
Don’t order the by the pizza by the slice. Wait for them to bake a real pizza. Salads are great.
Atmosphere: 5
Food: 3
Service: 4
I come here for lunch all the time.
Vegetarian options: Vegetarian Pizza is a great choice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Large Pizza, Pepperoni Pizza, French Fries, Meat Mania Pizza, Cheesy Garlic Bread, Cannolis, Ribs, Breaded Mushrooms, Greek Salad, Fried Mushrooms, Lasagna
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