Spartan Ale House

1032 Prairie St, Aurora
(630) 340-4546

Recent Reviews

Oren Amit

Stopped by for lunch. The food was tasty, The service was quick and efficient. Music was loud, we asked to move to a different table and were accommodated.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spartan Burger

David Hart

Service is acceptable and the atmosphere of the restaurant is friendly. Quality of the food is generally good. Unfortunately, they continue to be out of many menu items. I had to try three times before selecting something they could actually serve. Doesn't seem like they have many of the higher end menu items in stock. Hate to say it, but this appears to be a continuing problem. Don't trust the menu here. Alderman, what's your problem?

Atmosphere: 3

Food: 1

Service: 3

Sunny Sohal

2nd time here by chance,,, ??

Atmosphere: 5

Food: 5

Service: 5

Jessica King

Please keep in mind when reading my review, I am not one to complain and I am pretty easy to please. I tip my servers an average of 30% regardless of the service received. I am one of an average group number of about 15-20 people that frequent this restaurant on Friday evenings. When we arrived at Spartan we were told that 4 credit cards could be used for our bill. This can be difficult for 18 people because carrying cash is not the 'norm' much anymore. Begrudgingly, we decided we would divide our table into just 2 credit payments, 9 people on mine and 9 on another one of the guests card and we would collect the cash that had to be withdrawn from their ATM. Once the time came for the bill, I told server that half of the table would be on mine and it was at this point she explained that the charges would have to split evenly amongst all cards used. I replied that we were told we could do 4 separate charges, not that they were going to be 4 equal charges. I asked her to separate the bill in half based on my half of the group and was told they could not do that, their system would not allow it. Each meal is a different price, splitting evenly is not possible unless each individual's meal was the same amount. I reminded the manager at that time that she had done this for us couple weeks prior and she stated it is because they knew ahead of time and took the orders in such a a way that the one group would be next to each other on the computer system and the other group next to each other and then they could split it. She stated this would take too long to do. First, this makes no sense and second, the server should have told us that in the beginning prior to taking everyone's order. Basically, 18 people had to sit there and pass the bill around to calculate what each one owed on top of figuring the taxes and tip as well. Then, people with out cash, had to use the ATM there which of course charged a fee. All the while, the server stood off to the side hovering over our table asking if we were ready yet as if we weren't moving fast enough for her. From the minute we walked in, the server gave off the impression that our large group was an inconvenience for her. Her attitude and frustration was obvious as soon as she took the first drink order. Mind you, no one at the table drank alcoholic beverages either so it could not have been that difficult. Coming from someone who used to be a server and currently manages a team of people and works with customers on a daily basis; this was shameful. The attitude from the manager was basically we don't care if you come back or not, there is nothing I can do for you. If this was a fine dining steak house, I could understand not splitting the bill, but come on, you turned what was supposed to be a great night with a group of friends into chaos at the end. Suggestion, if you are not going to allow split checks, explain to your customers in the beginning to order in such a way to group together who is paying and then not blame the customer for your lack of communication. We will not be frequenting this restaurant anymore. The manager said it was the owners decision to change what they allowed as far as how the bill can be handled. And before you respond, don't give me some crap about credit card fees being the issue, you charge for that already and that is a part of owning a business, people pay with cards. Extremely disappointed.

Jessica K.

Please keep in mind when reading my review, I am not one to complain and I am pretty easy to please. I tip my servers an average of 30% regardless of the service received. I am one of an average group number of about 15-20 people that frequent this restaurant on Friday evenings. When we arrived at Spartan we were told that 4 credit cards could be used for our bill. This can be difficult for 18 people because carrying cash is not the 'norm' much anymore. Begrudgingly, we decided we would divide our table into just 2 credit payments, 9 people on mine and 9 on another one of the guests card and we would collect the cash that had to be withdrawn from their ATM. Once the time came for the bill, I told server that half of the table would be on mine and it was at this point she explained that the charges would have to split evenly amongst all cards used. I replied that we were told we could do 4 separate charges, not that they were going to be 4 equal charges. I asked her to separate the bill in half and was told they could not do that, their system would not allow it. I reminded the manager at that time that she had done that a couple weeks prior and she stated it is because they knew ahead of time and took the orders in such a a way that the one group would be next to each other on the bill and the other group next to each other and then they could split. First, this makes no sense and second, the server should have told us that in the beginning prior to taking everyone's order. Basically, 18 people had to sit there and pass the bill around to calculate what each one owed on top of figuring the taxes and tip as well. Then, people with out cash, had to use the ATM here which of course charged a fee. All the while, the server stood off to the side hovering over our table asking if we were ready yet as if we weren't moving fast enough for her. From the minute we walked in, the server gave off the impression that our large group was an inconvenience for her. Her attitude and frustration was obvious as soon as she took the first drink order. Mind you, no one at the table drank alcoholic beverages either so it could not have been that difficult. Coming from someone who used to be a server and currently manages a team of people and works with customers on a daily basis; this was shameful. The attitude from the manager was basically we don't care if you come back or not, there is nothing I can do for you. If this was a fine dining steak house, I could understand not splitting the bill, but come on, you turned what was supposed to be a great night with a group of friends into chaos. Suggestion, if you are not going to allow split checks, explain to your customers in the beginning to order in such a way to group together who is paying and then not blame the customer for your lack of communication. We will not be frequenting this restaurant anymore. The manager said it was the owners decision to change what they allowed as far as how the bill can be handled. And before you respond, don't give me some crap about credit card fees being the issue, you charge for that already and that is a part of owning a business, people pay with cards. Extremely disappointed.

Al Sharairi

Got BBQ chicken pizza. Don't bother, $21 for a reheated frozen pizza with sweet baby rays squirted on top, absolutely insane to charge $21 for something I could've just bought from the grocery store for $10

Atmosphere: 2

Food: 1

Service: 5

Norma Wagner

Great food, great service, and great prices. Went for lunch today and ordered the Mediterranean bowl. The Salmon was cooked to perfection!! Thank you to the chef Blake. Rachel our server was fantastic! Will be back again soon and highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Rudy Ramirez

Visited there a few weeks ago for lunch. All the food was ok. We had an appetizer of chicken that had no flavor, but it was cooked well. Main entres were great. However the food was overshadowed by the bad service. Our server kepts forgetting to fetches requested condiments. And to top it off, I asked for a refill on my water that never came. I asked my server twice for more water. After several minutes of waiting, and watching iur server bring beverages to neighboring tables, I went to the bar with my empty cup and got my own water. Ruined the experience as I was confused, frustrated, and thirsty. This was during the week and the restaurant was half empty. Reluctantly I still left a 10% tip although I should have left 0%.

Atmosphere: 4

Food: 4

Service: 1

Michael Gumz

The pizza was ok the wings were aweful. The crew is great the place is nice. Apparently all the cooks called off on Super bowl

Atmosphere: 4

Food: 3

Service: 5

Julian Rodriguez

Set at the bar. Got my food relatively quickly. The bartender was nice enough.

Atmosphere: 4

Food: 3

Service: 4

Nicole Velut

Service is slow.

Atmosphere: 3

Food: 3

Service: 3

Team Cahill

Good place to meet up near Aurora University. Friendly and food was good. Our waitress was very helpful and attentive.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: French Onion Soup

BillJ

Very nice place for casual dinning. Outside or inside seating. Good food and service.

Atmosphere: 5

Food: 5

Service: 5

GodFather SnowBall

The food is great, and the service is great, but when picking up food, the wait time could be better and

Atmosphere: 5

Food: 5

Service: 4

Cord Greenwall

Aurora University Spartan Community Neighborhood Diner Bar and Social Club.Parking: Located in Aurora, Illinois South West side on Prairie and Hartford.

Atmosphere: 5

Food: 5

Service: 5

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