Go to the new Starbucks by Fortunato. I’m consistently having a bad experience at this location. Currently been waiting on my drink for 8 minutes as the only customer in here - 3 girls are just talking, one is talking trash out, other is on drive thru orders. Why am I waiting over 5 minutes for an iced latte? If I didn’t pay, I’d walk out. Last time I was here, the girl didn’t know that they had sugar free syrup for a caramel macchiato. I had to walk out on that visit…
Atmosphere: 1
Food: 1
Service: 1
Darina Echevarria
they always mess up my order. smh!!
Gracie Potokar
This is my go-to Starbucks, always friendly and consistent with the drinks!
Daniel Benson
Good location
Atmosphere: 4
Food: 4
Service: 4
Mari Carmen
I recently visited your Starbucks location and I wanted to share my positive experience with you. From the moment I walked in, Drew greeted me with a warm smile and made me feel incredibly welcomed. His friendly demeanor and helpful attitude truly stood out to me. Drew assisted me in selecting a drink and I must say, it was absolutely delicious. His knowledge and recommendations were spot on, and I truly appreciate his dedication to ensuring that customers have a great experience. Thank you, Drew, for your exceptional service and for making my visit to Starbucks a memorable one. I will definitely be returning thanks to your welcoming presence and delicious drink recommendations.
Service: 5
Abel Alegria
This Starbucks? Absolute chaos. My order is insanely simple—a cold brew with cold foam. Two ingredients. Yet somehow, every single time, they mix the foam straight into the drink like they’re reinventing coffee.
My husband worked at Starbucks for five years, so yeah, we know what it’s supposed to look like. Spoiler: it’s not this. And don’t even get me started on consistency—it’s like they’re flipping a coin to decide how bad it’ll be today.
Starbucks corporate, send help. This location needs a crash course in not screwing up the basics.
Service: 1
yusra sohail
MY HANDS WERE BURNT BY LILY WHEN I STOPPED BY TO COMPLAIN LILY ASKED ME TO GET OUT OF STARBUCKS WORST EXPERIENCE BY
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Strawberry Frappuccino Grande I Think
Jay Colley
Get your wallet ready
Atmosphere: 4
Food: 5
Service: 5
Cassandra Miles
janiya the supervisor was so awesome! she was very kind and made sure I was well taken care of, and happy with my order and she was so kind! thank you janiya
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Leslie Lutz
Ordered the new cinnamon coffee, the gouda, egg and bacon sandwich and a pumpkin cheese muffin. The muffin and coffee were great, the sandwich was disappointing. It looked like it was on a ciabatta roll, I just didn't expect it to be the size of a slider. It was over $5, the egg was minimal, I couldn't see the cheese because it had been melted into the egg piece and it wasn't even a slice of bacon, it was a piece of a slice. Wouldn't order again but will go back for coffee's and pastries.
Incident with employee at Starbucks on Thursday, August 22nd at 3:45 PM
I visited this Starbucks location today at approximately 3:45 PM for a coffee.
Upon arrival, I noticed a vehicle parked in the handicapped parking space without displaying the appropriate placard. Shortly thereafter, I observed another vehicle, clearly displaying a placard, struggling to find a place to park due to this unauthorized vehicle occupying the space.
I approached the vehicle and politely informed the occupant that the spot was designated for handicapped parking, asking if they had a placard. The passenger, a young woman with a ponytail, rolled down her window and began to scream at me, using profanities and telling me it was none of my business. When I informed her that someone with a legitimate need was waiting for the space, she responded by saying, "I work here."
I then went inside to notify the employees of the situation, but unfortunately, no one seemed concerned or willing to address the issue. This lack of response and the disrespectful behavior of the individual in the car, who I now suspect may be in a management position, is extremely disappointing.
I have been a loyal customer of Starbucks for some time, but this experience has left me deeply dissatisfied. It is unacceptable for employees to disregard both company policies and the basic decency of ensuring that handicapped spaces remain available for those who truly need them. As a result, I will not be returning to this location or any Starbucks for that matter, and I urge others to reconsider their patronage as well.
This situation reflects poorly on the store's management and staff, and I hope that it is addressed promptly.
Atmosphere: 1
Service: 1
Joshua Dixon
Service was phenomenal and friendly. It wasn't a big space but cozy enough to enjoy the traditional Starbucks Vibe. Highly recommend it if you want to coffee and chill
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Damaris Nava
The service that the girl from the staff gave me was too bad because I tried to pick up the dresser and the door was closed I went through the window and the girl ignored me and I touched the window and when she opened she told me not to do it and she argued with me and She was very rude, she gave me the wrong food and then she asked my name, bad service. I just remember that his name starts with the letter D
Atmosphere: 1
Food: 2
Service: 1
Jennifer Leffew
Had the Iced Carmel Vanilla Swirl Coffee for the first time and it was delicious ? I changed it up though and did 2 pumps of toffee nut and 2 pumps of carmel, and the standard amount of vanilla sweet cream was the perfect amount!
Atmosphere: 5
Food: 5
Service: 5
Perla Sifuentes
Please update your hours on google. It says drive thru is open till 9:30pm and I got there at 9:08pm and it was close.
Go to the new Starbucks by Fortunato. I’m consistently having a bad experience at this location. Currently been waiting on my drink for 8 minutes as the only customer in here - 3 girls are just talking, one is talking trash out, other is on drive thru orders. Why am I waiting over 5 minutes for an iced latte? If I didn’t pay, I’d walk out. Last time I was here, the girl didn’t know that they had sugar free syrup for a caramel macchiato. I had to walk out on that visit…
Atmosphere: 1
Food: 1
Service: 1
they always mess up my order. smh!!
This is my go-to Starbucks, always friendly and consistent with the drinks!
Good location
Atmosphere: 4
Food: 4
Service: 4
I recently visited your Starbucks location and I wanted to share my positive experience with you. From the moment I walked in, Drew greeted me with a warm smile and made me feel incredibly welcomed. His friendly demeanor and helpful attitude truly stood out to me. Drew assisted me in selecting a drink and I must say, it was absolutely delicious. His knowledge and recommendations were spot on, and I truly appreciate his dedication to ensuring that customers have a great experience. Thank you, Drew, for your exceptional service and for making my visit to Starbucks a memorable one. I will definitely be returning thanks to your welcoming presence and delicious drink recommendations.
Service: 5
This Starbucks? Absolute chaos. My order is insanely simple—a cold brew with cold foam. Two ingredients. Yet somehow, every single time, they mix the foam straight into the drink like they’re reinventing coffee.
My husband worked at Starbucks for five years, so yeah, we know what it’s supposed to look like. Spoiler: it’s not this. And don’t even get me started on consistency—it’s like they’re flipping a coin to decide how bad it’ll be today.
Starbucks corporate, send help. This location needs a crash course in not screwing up the basics.
Service: 1
MY HANDS WERE BURNT BY LILY WHEN I STOPPED BY TO COMPLAIN LILY ASKED ME TO GET OUT OF STARBUCKS WORST EXPERIENCE BY
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Strawberry Frappuccino Grande I Think
Get your wallet ready
Atmosphere: 4
Food: 5
Service: 5
janiya the supervisor was so awesome! she was very kind and made sure I was well taken care of,
and happy with my order and she was so kind! thank you janiya
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Ordered the new cinnamon coffee, the gouda, egg and bacon sandwich and a pumpkin cheese muffin. The muffin and coffee were great, the sandwich was disappointing. It looked like it was on a ciabatta roll, I just didn't expect it to be the size of a slider. It was over $5, the egg was minimal, I couldn't see the cheese because it had been melted into the egg piece and it wasn't even a slice of bacon, it was a piece of a slice. Wouldn't order again but will go back for coffee's and pastries.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Iced Caramel Macchiato
Restaurantji Recommends
Incident with employee at Starbucks on Thursday, August 22nd at 3:45 PM
I visited this Starbucks location today at approximately 3:45 PM for a coffee.
Upon arrival, I noticed a vehicle parked in the handicapped parking space without displaying the appropriate placard. Shortly thereafter, I observed another vehicle, clearly displaying a placard, struggling to find a place to park due to this unauthorized vehicle occupying the space.
I approached the vehicle and politely informed the occupant that the spot was designated for handicapped parking, asking if they had a placard. The passenger, a young woman with a ponytail, rolled down her window and began to scream at me, using profanities and telling me it was none of my business. When I informed her that someone with a legitimate need was waiting for the space, she responded by saying, "I work here."
I then went inside to notify the employees of the situation, but unfortunately, no one seemed concerned or willing to address the issue. This lack of response and the disrespectful behavior of the individual in the car, who I now suspect may be in a management position, is extremely disappointing.
I have been a loyal customer of Starbucks for some time, but this experience has left me deeply dissatisfied. It is unacceptable for employees to disregard both company policies and the basic decency of ensuring that handicapped spaces remain available for those who truly need them. As a result, I will not be returning to this location or any Starbucks for that matter, and I urge others to reconsider their patronage as well.
This situation reflects poorly on the store's management and staff, and I hope that it is addressed promptly.
Atmosphere: 1
Service: 1
Service was phenomenal and friendly. It wasn't a big space but cozy enough to enjoy the traditional Starbucks Vibe. Highly recommend it if you want to coffee and chill
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
The service that the girl from the staff gave me was too bad because I tried to pick up the dresser and the door was closed I went through the window and the girl ignored me and I touched the window and when she opened she told me not to do it and she argued with me and She was very rude, she gave me the wrong food and then she asked my name, bad service.
I just remember that his name starts with the letter D
Atmosphere: 1
Food: 2
Service: 1
Had the Iced Carmel Vanilla Swirl Coffee for the first time and it was delicious ? I changed it up though and did 2 pumps of toffee nut and 2 pumps of carmel, and the standard amount of vanilla sweet cream was the perfect amount!
Atmosphere: 5
Food: 5
Service: 5
Please update your hours on google. It says drive thru is open till 9:30pm and I got there at 9:08pm and it was close.
Service: 1
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