Starbucks Coffee Company
$ • Coffee Shops
Hours:
Rose Plaza, 2849 E New York St, Aurora
(630) 236-9612
About Starbucks
Customers' Favorites
Starbucks Reviews
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I HATE THIS LOCATION. This is the worse Starbucks I’ve ever been to. The staff is HORRIBLE! Worse customer service ever. I will drive further for better service.
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Starbucks Coffee Company is a predictable and faithful companion for many customers, offering familiar drinks like a Grande Americano, Tall Caramel Macchiato, and Venti Iced Green Tea. Reviews note that the staff can be very friendly, helpful, easy to talk to, and quick to greet customers, sometimes brightening their day. Specific employees received praise for working hard and helping with decisions, such as syrups for a delicious hot chocolate.
However, the location has been remodeled, and the new environment is described as not great, with not much space and seating that isn't height friendly for wheelchair bound individuals, creating a very cold environment. Since the remodel, many old employees are gone, and some new staff can come off as very short and rude. The store is frequently understaffed, making work hard for the teams. Some customers report that most drinks don't taste correct, which makes them sad. Despite these issues, for some it remains their favorite Starbucks.