Rude customer service. Shorted my meal. Went into the store and they refused to fix my order. Last time I'll ever order from that place. Worst ever
Jose
Only person at 8 am and they still manage to mess up my order
Atmosphere: 1
Food: 1
Service: 1
Kelli Offord
Quick fast drive thru service
Atmosphere: 4
Food: 5
Service: 5
N. Ella
No Greeting, No Napkins in dispenser,No Ketchup in dispenser,1 pop machine serving cold pop,No ice in 2nd pop machine,Floors un swept sticky...Shocked at Condition of this Location,Used to be the Nicest location in Area...☹️
Atmosphere: 1
Food: 3
Service: 2
Sassy Rees
Orders are always messed up, workers are rude and workers are seen eating out of the fry holder where the fresh fries go. Very disgusting! Dont eat here
Atmosphere: 1
Food: 1
Service: 1
Amanda Bathje
Got spicy nuggets that are hard as a rock
Food: 1
Kanesha Spears
I wish I could give them 0 stars but they gave me a double stacked with molded bread… FDA will be hearing about this
Sc Walker
They have new nuggets and my goodness are they tasty. The garlic parm and honey BBQ are so delightful!
Was here before 11:00am today (Saturday). Ordered inside. It took a while for someone to acknowledge, take an order, or anything else because they were doing other things. Most importantly, after getting a lemonade from the self-service machine inside, I saw bugs floating around in it. It looked like ants. There were at least 4. When we finally were able to let the girl know, she seemed aware of the problem with the beverage machine. She was going to give us another cup. What good is that if there are bugs in the machine??? We had her get one from behind the counter. There were also flies that kept landing on the register. I did see an ant crawling on the beverage machine once I realized what the problem was. But they keep letting people use this machine!!!
Dan Allen
Disrespectful! these guys who work behind the counter I don't even trust they cook my food with compassion. Absolutely unacceptable the attitudes of the cashier. (very sad) sorry to complain.
I'd love to have gotten a chance to try this place out, seeing as I never noticed there was a Wendy's here. However, despite the large sign on the window, and all the information stating otherwise, when I pulled up at 12:30 AM, I was greeted by the drive-thru worker abruptly informing me that the store was closed.
No explanation, no apology for wasting my time, nothing. If you're not going to be open at the times you advertise, why bother? I'm more disappointed in myself for expecting better from a Wendy's, I guess. Fortunately, I'll have forgotten this place exists just as quickly as I found it.
Atmosphere: 1
Food: 3
Service: 1
Rigoberto Ortiz
Maybe they were short staffed. But I waited for them to take my order for 20min if not loger.
The staff was working hard, it's. It's not that they were just standing around. But it's a bit ridiculous to have had me standing there for that long.
Jermaine Davis
I’m from Chicago so whenever I get served fast I’m always happy they keep fresh everything on the grill and fryers staff was nice except one African lady that didn’t want to help the cashier make my salad other than that 5 stars
Food is always old. Today everything in my bag was old, burger looked as if it was dropped on the floor, nuggets were not done, fries were cold. This seems to be a trend in aurora ill
Atmosphere: 1
Food: 1
Service: 1
Raul Moctezuma Jr.
Ok for a quick bite
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets and Fries with Fanta Drink
Rude customer service. Shorted my meal. Went into the store and they refused to fix my order. Last time I'll ever order from that place. Worst ever
Only person at 8 am and they still manage to mess up my order
Atmosphere: 1
Food: 1
Service: 1
Quick fast drive thru service
Atmosphere: 4
Food: 5
Service: 5
No Greeting, No Napkins in dispenser,No Ketchup in dispenser,1 pop machine serving cold pop,No ice in 2nd pop machine,Floors un swept sticky...Shocked at Condition of this Location,Used to be the Nicest location in Area...☹️
Atmosphere: 1
Food: 3
Service: 2
Orders are always messed up, workers are rude and workers are seen eating out of the fry holder where the fresh fries go. Very disgusting! Dont eat here
Atmosphere: 1
Food: 1
Service: 1
Got spicy nuggets that are hard as a rock
Food: 1
I wish I could give them 0 stars but they gave me a double stacked with molded bread… FDA will be hearing about this
They have new nuggets and my goodness are they tasty. The garlic parm and honey BBQ are so delightful!
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Spicy Chicken Sandwich, Classic Chocolate Frosty
Was here before 11:00am today (Saturday). Ordered inside. It took a while for someone to acknowledge, take an order, or anything else because they were doing other things. Most importantly, after getting a lemonade from the self-service machine inside, I saw bugs floating around in it. It looked like ants. There were at least 4. When we finally were able to let the girl know, she seemed aware of the problem with the beverage machine. She was going to give us another cup. What good is that if there are bugs in the machine??? We had her get one from behind the counter. There were also flies that kept landing on the register. I did see an ant crawling on the beverage machine once I realized what the problem was. But they keep letting people use this machine!!!
Disrespectful! these guys who work behind the counter I don't even trust they cook my food with compassion. Absolutely unacceptable the attitudes of the cashier. (very sad) sorry to complain.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I'd love to have gotten a chance to try this place out, seeing as I never noticed there was a Wendy's here. However, despite the large sign on the window, and all the information stating otherwise, when I pulled up at 12:30 AM, I was greeted by the drive-thru worker abruptly informing me that the store was closed.
No explanation, no apology for wasting my time, nothing. If you're not going to be open at the times you advertise, why bother? I'm more disappointed in myself for expecting better from a Wendy's, I guess. Fortunately, I'll have forgotten this place exists just as quickly as I found it.
Atmosphere: 1
Food: 3
Service: 1
Maybe they were short staffed. But I waited for them to take my order for 20min if not loger.
The staff was working hard, it's. It's not that they were just standing around. But it's a bit ridiculous to have had me standing there for that long.
I’m from Chicago so whenever I get served fast I’m always happy they keep fresh everything on the grill and fryers staff was nice except one African lady that didn’t want to help the cashier make my salad other than that 5 stars
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chili, Grilled Chicken Sandwich and Fries
Food is always old. Today everything in my bag was old, burger looked as if it was dropped on the floor, nuggets were not done, fries were cold. This seems to be a trend in aurora ill
Atmosphere: 1
Food: 1
Service: 1
Ok for a quick bite
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets and Fries with Fanta Drink
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