Food and service was great but being next to the high school made the atmosphere worse when the high school kids came in.
Atmosphere: 4
Food: 5
Service: 5
Rich P
Do not use the drive thru, it’s now all automated and it can’t ever get my order right.
Food: 1
Service: 1
Amal Akzholtoev
We was waiting for 1 hour and 20minutes and they was talking in different language.
Atmosphere: 1
Food: 1
Service: 1
DaNeal Adams
The drive through menu board is now automated! Why, it barely got the order correct and then stated please wait while I get you someone who can help. Other than that, the workers were all friendly and helpful.
Atmosphere: 4
Food: 4
Service: 4
Tracie Hernandez
Hair in daughter food chicken sandwich was old missing items no recipet not a fan of ai drive thru
Food: 1
Service: 1
Mark Baltes
Drive Thru. Like the what I think is recently added AI drive thru. The voice is clear and order taken was correct. It worked fine for me.
Atmosphere: 5
Food: 5
Service: 5
Keylyn Wascom
So I put in an order on Grubhub and this Wendy's location canceled it and then had the nerve to blame me for canceling it. Look, I work in the food business and I know how those delivery tablets work, they canceled it on their end.
Service: 1
Andrew Selvaggio Jr
Burgers tasted like McDonald's so it was a let down, fries were good.
Atmosphere: 4
Food: 3
Service: 4
Dave Mundrawala
Good place for a quick lunch
Atmosphere: 5
Food: 5
Service: 5
Jeff
Really disappointing. I ordered a chicken sandwich which was supposed to be grilled based on the picture of the menu. I made the meal a combo. The Diet Coke I got had no carbonation and the fry’s were not salted. I went back and told them and they said ohh just use the soda machine in the restaurant. Like hey I didn’t want to have to go inside which is why I got drive thru. I won’t ever be back. Also they use AI to take your order not a real human being which got my order completely wrong. Make sure you double check your order. Also I hate AI ordering.
The main guy was nice but the manager was being quite rude and very forceful. I miss understood there new twist frostys I said chocolate. She jumped down my throat saying I need to say brownie or they would give me the chocolate vanilla frosty icecream twisted not the BROWNIE I felt very attacted.
Atmosphere: 1
Food: 4
Service: 2
crystal perry
Showed up for lunch at exactly 10:30 and the fries and burgers were already OLD. Fries BURNT. Service was decent, but the food at this location is consistently bad. No wonder the drive thru is also consistently empty. lol. Better management is necessary!
Atmosphere: 3
Food: 1
Service: 3
Eve Garcia
Horrible customer service I received at the Wendy’s in Oswego at 3pm. The lady taking my order was impatient. I asked her a few questions since I was going to use the app and she was giving attitude. Never coming back to this location.
Anthony Dellamorte
Terrible service and wait time. Had to go inside to get my food. Then I get home and my order is missing a large fry. Tried to call with no answer.
Food and service was great but being next to the high school made the atmosphere worse when the high school kids came in.
Atmosphere: 4
Food: 5
Service: 5
Do not use the drive thru, it’s now all automated and it can’t ever get my order right.
Food: 1
Service: 1
We was waiting for 1 hour and 20minutes and they was talking in different language.
Atmosphere: 1
Food: 1
Service: 1
The drive through menu board is now automated! Why, it barely got the order correct and then stated please wait while I get you someone who can help. Other than that, the workers were all friendly and helpful.
Atmosphere: 4
Food: 4
Service: 4
Hair in daughter food chicken sandwich was old missing items no recipet not a fan of ai drive thru
Food: 1
Service: 1
Drive Thru. Like the what I think is recently added AI drive thru. The voice is clear and order taken was correct. It worked fine for me.
Atmosphere: 5
Food: 5
Service: 5
So I put in an order on Grubhub and this Wendy's location canceled it and then had the nerve to blame me for canceling it. Look, I work in the food business and I know how those delivery tablets work, they canceled it on their end.
Service: 1
Burgers tasted like McDonald's so it was a let down, fries were good.
Atmosphere: 4
Food: 3
Service: 4
Good place for a quick lunch
Atmosphere: 5
Food: 5
Service: 5
Really disappointing. I ordered a chicken sandwich which was supposed to be grilled based on the picture of the menu. I made the meal a combo. The Diet Coke I got had no carbonation and the fry’s were not salted. I went back and told them and they said ohh just use the soda machine in the restaurant. Like hey I didn’t want to have to go inside which is why I got drive thru. I won’t ever be back. Also they use AI to take your order not a real human being which got my order completely wrong. Make sure you double check your order. Also I hate AI ordering.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly and very clean
Atmosphere: 4
Food: 4
Service: 4
The main guy was nice but the manager was being quite rude and very forceful. I miss understood there new twist frostys I said chocolate. She jumped down my throat saying I need to say brownie or they would give me the chocolate vanilla frosty icecream twisted not the BROWNIE I felt very attacted.
Atmosphere: 1
Food: 4
Service: 2
Showed up for lunch at exactly 10:30 and the fries and burgers were already OLD. Fries BURNT. Service was decent, but the food at this location is consistently bad. No wonder the drive thru is also consistently empty. lol. Better management is necessary!
Atmosphere: 3
Food: 1
Service: 3
Horrible customer service I received at the Wendy’s in Oswego at 3pm. The lady taking my order was impatient. I asked her a few questions since I was going to use the app and she was giving attitude. Never coming back to this location.
Terrible service and wait time. Had to go inside to get my food. Then I get home and my order is missing a large fry. Tried to call with no answer.
Atmosphere: 1
Food: 1
Service: 1
Loading...