We choose this restaurant for breakfast while passing through the area. When we pulled in I thought the whole devolvpment it was in was pretty interesting and unique!
Upon entering were were greeted and given a table right away. We enjoyed the option of eating outside on a nice morning! After sitting for awhile someone came by and dropped of a water carafe and glasses. The person just set it down and left. Didn't make eye contact or even talk to us. It felt cold and distant. He even just placed the glasses upside down on the table which kinda grossed me out. I didn't know how clean that table was and if I wanted to drink from a cup that was touching it. When picking up the glasses they were pretty worn with lots of scratches. One still had moisture in it further making me question the cleanliness.
Then we just sat for quite awhile. Many people were around but no one came to talk to us and at least even take a drink order. I wondered if we had been forgotten. Finally a gal came by she took our drinks and food orders. It took a long time to get our coffees after that. Then just after we got our coffee the food came. It would have been nice to have our coffees well ahead of that not with our food.
The food itself was good overall. Not bad nor anything to right home about. Just a decent meal. The presentation was done well so that helped the experience.
Using the restrooms I found them to be nice a clean! There was even a fun message on the wall!
Overall though the service soured the experience. If I was local I wouldn't go back based on that. It could be a great place based on the location, atmosphere and food. However they really need to step up on the hospitality and customer service. An important saying in the restaurant industry applies here: Good service can make up for bad food, but good food can't make up for bad service. When paying for the dining experience good service is essential!
Atmosphere: 4
Food: 4
Service: 1
A
Food was tasty and the server was kind and funny! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Kristi
Too loud. Food ok. Super dry pancakes. They were nice about accommodating my 84 year old father with specific requests.
Jeremy Kauffman
Looking for a place to eat after a event. Found this place. Honestly bathrooms were super clean but most food portions were small. Silverware and cups were dirty. Booths seats you could feel springs coming through and all syrup cups were chipped and damaged. Honestly wouldn't come back server was nice
Atmosphere: 1
Food: 3
Service: 4
Roy Hunter
My go-to breakfast place. Everything tastes homemade and delicious.
Atmosphere: 5
Food: 5
Service: 5
Mike Sylvan
my favorite breakfast place around.
Atmosphere: 5
Food: 5
Service: 5
shannon
Everyone was so so nice! The food was incredible and had very large portions. Even the coffee was good!
donthevet
My wife and I took our daughter and grand-daughter to lunch on Sunday,normally my wife and I would go to breakfast. Never had a bad breakfast or service in the dozen or so times we have been there. This is the first time for lunch and everyone liked tmeal meal.
Aubrey Albert
We just dined at Eggspresso in Bannockburn, IL for Easter. We had reservations and requested no stairs to get handicapped person to the table in a wheelchair. There was two steps to the table. They offered to switch us to another table but would need to wait so we managed to get our handicapped person up two steps to the table. Food was slightly warm when it got to the table. The skillet potatoes seemed freezer burned and grainy. One of our meals of hashed browns had A BED BUG on it!!!! 😳😱 The waitress took the plate, apologized and gave a fresh plate of hash browns and did not charge for one meal. Needless to say we won’t be back there ever.
Atmosphere: 1
Food: 2
Service: 2
Aubrey
We went for Easter breakfast today. We had a reservation for 12 people. We noted on the reservation one person in a wheelchair and handicapped so needed easy access to the table. When we arrived we were set up for a table that would need to go up two steps to get to it. They offered to move our table but we would need to wait. We ended up getting our family member up the stairs and then getting the wheelchair up for them to sit in. The food was slightly warm when it arrived. The potatoes in the skillet seemed freezer burned and grainy. One of our hash browns had A BED BUG in it! We told the waitress, she removed the plate, apologized, gave a new plate of hash browns and did not charge us for one meal on our bill. The noise level was VERY loud. Needless to say we will not be back and were disappointed & disgusted.
Party of 14 on a recent Sunday and it was great!!! Everything waiting for us. The food was wonderful, everyone ordered differently and everyone loved the food. Hot to the table with coffee at the table was wonderful! Service great, food on time. Could not ask for a better experience. Waitress very nice and accommodating. Great place, highly recommend. Will be back there for sure.
G I
I love this place - it’s super consistent, reasonably priced. Try an egg white omelette - they’re fluffy and soooo good
Atmosphere: 5
Food: 5
Service: 5
chris rice
Fantastic food and service! We had the ham and jack quesadilla and corned beef skillet.
Valentina Garcia
I can't be the only person who has seen a cockroach in this restaurant i felt sick to My stomach as me and my family have ate there so many times I sat at the waiting seat and I seen a roach come out the vent under the freezer thing where they keep all there fuirt next to register booth. I didn't say anything because I honestly never seen a roach in My life I was just shook so nasty if your a regular sit by the register booth you will see with your own eyes how they crawling from under
Atmosphere: 1
Food: 1
Service: 1
Dan Kritzer Sr
Best breakfast joint in Chicago suburbs! Lots of quality choices.
We choose this restaurant for breakfast while passing through the area. When we pulled in I thought the whole devolvpment it was in was pretty interesting and unique!
Upon entering were were greeted and given a table right away. We enjoyed the option of eating outside on a nice morning! After sitting for awhile someone came by and dropped of a water carafe and glasses. The person just set it down and left. Didn't make eye contact or even talk to us. It felt cold and distant. He even just placed the glasses upside down on the table which kinda grossed me out. I didn't know how clean that table was and if I wanted to drink from a cup that was touching it. When picking up the glasses they were pretty worn with lots of scratches. One still had moisture in it further making me question the cleanliness.
Then we just sat for quite awhile. Many people were around but no one came to talk to us and at least even take a drink order. I wondered if we had been forgotten. Finally a gal came by she took our drinks and food orders. It took a long time to get our coffees after that. Then just after we got our coffee the food came. It would have been nice to have our coffees well ahead of that not with our food.
The food itself was good overall. Not bad nor anything to right home about. Just a decent meal. The presentation was done well so that helped the experience.
Using the restrooms I found them to be nice a clean! There was even a fun message on the wall!
Overall though the service soured the experience. If I was local I wouldn't go back based on that. It could be a great place based on the location, atmosphere and food. However they really need to step up on the hospitality and customer service. An important saying in the restaurant industry applies here: Good service can make up for bad food, but good food can't make up for bad service. When paying for the dining experience good service is essential!
Atmosphere: 4
Food: 4
Service: 1
Food was tasty and the server was kind and funny! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Too loud. Food ok. Super dry pancakes. They were nice about accommodating my 84 year old father with specific requests.
Looking for a place to eat after a event. Found this place. Honestly bathrooms were super clean but most food portions were small. Silverware and cups were dirty. Booths seats you could feel springs coming through and all syrup cups were chipped and damaged. Honestly wouldn't come back server was nice
Atmosphere: 1
Food: 3
Service: 4
My go-to breakfast place. Everything tastes homemade and delicious.
Atmosphere: 5
Food: 5
Service: 5
my favorite breakfast place around.
Atmosphere: 5
Food: 5
Service: 5
Everyone was so so nice! The food was incredible and had very large portions. Even the coffee was good!
My wife and I took our daughter and grand-daughter to lunch on Sunday,normally my wife and I would go to breakfast. Never had a bad breakfast or service in the dozen or so times we have been there. This is the first time for lunch and everyone liked tmeal meal.
We just dined at Eggspresso in Bannockburn, IL for Easter. We had reservations and requested no stairs to get handicapped person to the table in a wheelchair. There was two steps to the table. They offered to switch us to another table but would need to wait so we managed to get our handicapped person up two steps to the table. Food was slightly warm when it got to the table. The skillet potatoes seemed freezer burned and grainy. One of our meals of hashed browns had A BED BUG on it!!!! 😳😱 The waitress took the plate, apologized and gave a fresh plate of hash browns and did not charge for one meal. Needless to say we won’t be back there ever.
Atmosphere: 1
Food: 2
Service: 2
We went for Easter breakfast today. We had a reservation for 12 people. We noted on the reservation one person in a wheelchair and handicapped so needed easy access to the table. When we arrived we were set up for a table that would need to go up two steps to get to it. They offered to move our table but we would need to wait. We ended up getting our family member up the stairs and then getting the wheelchair up for them to sit in. The food was slightly warm when it arrived. The potatoes in the skillet seemed freezer burned and grainy. One of our hash browns had A BED BUG in it! We told the waitress, she removed the plate, apologized, gave a new plate of hash browns and did not charge us for one meal on our bill. The noise level was VERY loud. Needless to say we will not be back and were disappointed & disgusted.
Restaurantji Recommends
Party of 14 on a recent Sunday and it was great!!! Everything waiting for us. The food was wonderful, everyone ordered differently and everyone loved the food. Hot to the table with coffee at the table was wonderful! Service great, food on time. Could not ask for a better experience. Waitress very nice and accommodating. Great place, highly recommend. Will be back there for sure.
I love this place - it’s super consistent, reasonably priced. Try an egg white omelette - they’re fluffy and soooo good
Atmosphere: 5
Food: 5
Service: 5
Fantastic food and service! We had the ham and jack quesadilla and corned beef skillet.
I can't be the only person who has seen a cockroach in this restaurant i felt sick to My stomach as me and my family have ate there so many times I sat at the waiting seat and I seen a roach come out the vent under the freezer thing where they keep all there fuirt next to register booth. I didn't say anything because I honestly never seen a roach in My life I was just shook so nasty if your a regular sit by the register booth you will see with your own eyes how they crawling from under
Atmosphere: 1
Food: 1
Service: 1
Best breakfast joint in Chicago suburbs! Lots of quality choices.
Atmosphere: 5
Food: 5
Service: 5
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