Jersey Mike's Subs

The Worst experience

**Review for Jersey Mike's**

I have catered from Jersey Mike's numerous times for both business and personal events, and I have generally been pleased with their service. However, my last two experiences have been disappointing.

Firstly, the salad I received was drenched in water, making it unappetizing. Additionally, all the sandwiches were prepared with mayo, despite my request for it to be on the side. When I brought these issues to management's attention, they initially offered to make it right by saying that my next sandwich and salad would be on the house. Unfortunately, nothing was documented, and when I followed up about this offer six months later, I was told it was too long ago to honor it but never shared this information.

For context, my last larger order through my business was over $600, and it’s disappointing that they won’t keep their word on resolving these issues. I really love Jersey Mike's, but I will not support this location any longer due to this experience.

I hope they can improve their customer service moving forward.

About try this Philly out ⭐️⭐️⭐️⭐️⭐️

Made a large order for the business. Items were incorrect. Instead of making accommodations to help a business that orders weekly, the manager wanted to win in an argument contest!!!! Take my weekly orders back to Jimmy Johns and Potbelly. Check the 3.5 Google Reviews!!!!!!!!

Great place high greeings and great food I wanna thank Luis, Anna, and everyone that does a very good job, they take Dr time to make sure you have a great sandwich and be happy walking out, I ordered online and I forgot some thing on my sandwich I called and got an answer right away and problem resolved, always on alert, and happy!!! Very satisfied with this location.💯

Atmosphere: 5

Food: 5

Service: 5

Love the subs turkey

Atmosphere: 5

Food: 5

Service: 5

Never been here at this particular Jersey Mike's. Bathrooms were clean, food was good, the young men behind the counter were very engaging and polite, they went the extra mile. I have no complaints.

Dietary restrictions: Ask

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mike's Chicken Philly, Salad Bowls, Sandwich, Chips

A regular sized sub, tiny bag of chips and small fountain drink. $19.00!!!!! Won't be back-

Atmosphere: 1

Food: 2

Service: 2

I ordered my subs via the app, it was as the app told me on time!! There is no doubt about the best subs!! 😋 thanks guys!!

Sandwich joint. They make reasonably decent sandwiches.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Sandwich

I went into the Jersy Mike in Bannockburn IL today to buy a sandwich. The boy spoke so fast that I couldn’t hear him clearly. I finally understood what he was asking after a few tries. Same thing occurred with the 2nd employee assembling the sandwich. I had to ask her to repeat. Then I noticed a middle-aged women next to her was secretly scoffing! I was humiliated! I asked the middle-aged woman if she was laughing because I could immediately understand what they said. You know what she did? She squeeked a few high pitched laughs and then said:”that is how I laugj. Did you hear that? I didn’t laugh. If I did, I would laugh like that.’ She was the best employee out of the 4. And SO RUDE!!

Atmosphere: 1

Food: 1

Service: 1

I Enjoy coming here to eat, Luis & Ana are great people. Great service.

Atmosphere: 5

Food: 5

Service: 5

This is a Jersey Mike's.

Atmosphere: 4

Food: 4

Service: 5

I made an online order for my shop. I realized right after placing the order, I forgot to make an adjustment to one of the sandwiches. I tried calling the store 10 times over a period of 15-20 minutes and they never answered the phone! Terrible customer service. I will definitely try to steer my crew away from ordering here in the future.

Atmosphere: 4

Food: 5

Service: 1

Great food and served quick! 5 Stars

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub, Cookie